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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.2 out of 5 stars with 1176 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers find value in the spacious compartments, affordability, and ice maker of the 24.5 Cu. Ft. Side-by-Side Refrigerator with Water and Ice Dispenser. Many appreciate the ample storage space and easy access to filtered water and ice. While some customers have concerns about noise and limited shelf options, the overall sentiment is positive, with many praising its functionality and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 55 reviews
  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Would not buy again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is alright, doesn’t have a deli drawer and the water dispenser has water markings that run down, should had got a black one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Good unit, but the water dispenser is a nightmare.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this. It looks great and the price was good. It has pretty decent storage (see below) and it is really quiet. However, there are a few things which make this less than ideal: 1. The water dispenser drips after use and there is no tray to catch the water. That means that water is constantly running down the front of the freezer side. 2. The way the water and ice dispensers are placed means that when you get ice, you occasionally hit the water dispenser depending on the size of what you're using. 3. The top of the fridge freezes items even though everything is set at the ideal temp. 4. This is my fault for not checking, but there is no drawer for cheeses or deli meats. I didn't realize how much I used it in my old fridge, but there isn't one here.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Short Of Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in a rush to buy a refrigerator/freezer, but I researched as much as I could and settled on this one. The ice maker is slow-working and never full. I also had to replace one of the plastic door bins this month (January) that cracked after 10 months of use. Just a note, the featured pictures might show 2 gallons of milk in the bin, but in reality, too much weight in the bins will cause the plastic to crack. It's small, but there is plenty of room to store anything you need for as many as 3 people. Overall, I would give it a good but not excellent rating.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Great Frig - Just don't like the water dispenser

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at several frigs, and the main reason we got this one is that the other stock appliances in our new build were also Amana. We've had it for over two years now with little issues. It was noisy st first, but after a little balancing, that solved the running noise. The ice maker is still really loud when it dumps ice. The biggest negative is how the lever to dispense water is right in front of the ice dispenser and difficult to differentiate, so if you're using a larger cup to get ice, you often accidentally get water. Annoying more than anything, but the frig itself was a great value. So far, no real issues at all (knock on wood).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Door alignment, Water dispenser

    Rated 3 out of 5 stars

    Refrigerator review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great and has plenty of space. Unfortunately it was damaged and the doors do not align correctly because of this. I am waiting for the replacement which is it on order. So far Best Buy is doing the right thing. I will complete this with you when I receive the refrigerator and it is installed. The only other minor issue I have with this product is when you use the water dispenser on the door. If you pull the glass away too quickly the water continues to drip down the front of the refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    First Amana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frig. for the price compared to others. Roomy. Negatives are water from door is chilled by a basic coiled plastic tube located in the back wall of the refrig. section. Even customer service had to go to the parts diagram to figure out what it was since nothing is mentioned in the literature. We have had sporadic problems with the water dispenser in the door not working. My guess...plastic coil frozen somewhere along the line as we can hear the motor when button is pushed. The shipping packaging is very good and our was picked up from store by us and brought home and assembled. Easy!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Lots of room and great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is really a great deal! For the price especially it has everything we wanted including the water/ice dispenser in the door. That was a must and most other brands were double the price. The space inside is also excellent. The only reason for 4 instead of 5 stars is that when you are using a larger cup sometimes you hit the water button when you're just trying to get ice and then water comes out and gets on the floor. Once you adjust to that and hold the cup a certain way, it works fine. We did have some challenges with the delivery process not being logged properly but it was remedied.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good fridge. Very spacious for our family, which is a plus. The only issue for us has been very slow water out of the dispenser. And the best buy team that would come and hook it up would not run a water line, which the salesman said they would if need be. We had to have someone else do it.

    I would recommend this to a friend
  • Cons mentioned:
    Shelving, Water dispenser

    Rated 4 out of 5 stars

    Amana refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, wish the refrigerator shelves went all the way back to avoid having things fall down the back of the fridge. Wish it was bigger. The ice dispenser sometimes drips if a cube is stuck in the dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good fridge the only problem was ice maker had issues but it was repaired by Amana

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the drawers weren't so difficult to open. They don't slide well. I would also like a shallow drawer, not deep, for small things. 1 more door and fridge shelf and another in the freezer would be nice. When dispensing ice in a tall glass the water lever can get hit. This could use an adjustment in design.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Excellent for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good...very cold. Water dispenser did not work for a couple of hours, but started Back..may have been too much in freezer.. Will continue to monitor.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Could be better...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, we've had it for almost a year, you have to be careful when dispensing ice because if it's at a weird angle the water will also pour out & the ice runs out fast, especially in the summer it takes way too long to make more ice.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Overall nice fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with just the right amount of essential features for me. This side by side refrigerator is easy to clean and has excellent storage options. My only complaint is that the ice and water dispenser set up is very awkward to use without making a mess on the floor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Pretty good for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it has worked pretty well. Water does drip from the ice maker though.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Good for what you get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good! Large and spacious. The water dispenser sticks our abs tends to leak on the stainless steal and stains it very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Hate Ice Maker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is extremely slow, it never keeps up with our family of four. I have even filled and dumped ice trays to full capacity to help with filling. No difference. Appearance on outside is fine considering price, but inside storage is a little disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Water dispenser is weird

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is fine. Not a ton of noise, so not sure where those complaints were coming from. The water dispenser is in an odd place as you often hit it when you go to get ice.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Good Fridge - Poor Water Dispenser design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Fridge, looks great. My only complaint is the ice/water dispenser design. It is very easy to accidentally hit the water switch while getting ice because the water is above the ice switch, so be careful. All in all though it was a good buy.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Fridge not cooling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered on 8/27, but it has never cooled the fridge side like it should. Milk and lunch meats have spoiled and Tuesday the ice maker quit making ice. Tried checking manual for temp switch…nothing. So now I’m having to wait 4 days for a service appointment. I’ve got a 2 year old and she needs milk, etc all the time.. not happy

    No, I would not recommend this to a friend