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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 72 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are pleased with the Echo Auto (2nd Gen)'s ease of use and sound quality, frequently citing its simple setup and ability to play music well. The smaller size is also a plus for many users. However, some customers experienced issues with the device's connection to their phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 72 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Relax Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent product and easy to connect I loved to use and relax driving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Alexa addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes handfree in your vehicle much easier! I got it mostly for music

    I would recommend this to a friend
  • Pros mentioned:
    Voice assistant

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for your car. Helps you keeping your eyes on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fun exciting. Wonderful to use with my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Alexa voice works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, works great and it's perfect for cars and my wife love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo Auto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Get Echo/Alexa in your car. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well, easy to use and setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in my car, was easy to setup. Will buy one for the other car.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it to listen to music in my car and it is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustration in Synching

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have great hopes, but the Echo Auto won't synch with my Pacifica. Alexa has not been much help in installation. A Chrysler technician spent an unsuccessful half hour trying to help. Our local Best Buy Geek Squad does not have an auto-qualified tech, so I'll have to drive 40 miles to see whether this is a viable product. I will re-review if I get good results

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    surprisingly bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was expecting something similar to my echo, echo shows, fire tv, fire cubes but this thing is horrible the setup screwed up all my other echo devices setup and I can't undo them now they all tell me 'good morning jesus' all the time

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello ifixitdotcom, thank you for providing feedback on the Echo Auto. I'm very sorry to see that your experience has not been a good one thus far. Unfortunately with the information given, it is difficult to give you a definite fix to the issue you are having. I encourage you to reach out to Amazon Customer Support 24/7 at 1-888-280-4331 so we can better assist with this. We appreciate your feedback and hope you have a good day! AmazonDevices

  • Rated 4 out of 5 stars

    Good product but not long enough cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the cable was longer but other then that much better the the other model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for cars without bluetooth.But car has auxiliary port.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Neat but not worth it if you have a smart phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a cool idea but between having to open the app on my phone and all the cords this device has it just isnt worth it when i can activate my smartphone the same

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Melanie,
      Thank you for your feedback on the Echo Auto. I am sorry you were disappointed with your experience. The Echo Auto is designed to enable a hands-free experience, such as, play music, make calls, answer text messages, and more for cars that don’t have a voice assistant built-in. Use your voice to update to-do lists, set reminders, check calendars, share your ETA, or drop in to Alexa- enabled devices at home to say ‘you’re on your way’. Alexa can help set the thermostat, turn off lights, and more while you’re away from home, to all compatible smart home devices. If there is anything we can help with, Amazon Customer service is available 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Amazing car accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Alexa for years now and been a fan eversince! Very satisfied customer here. Worth buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo auto

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my car, great speaker help to perform several functions, recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Alexa for the car. The audio cable could be a little bit better. Maybe a nice shield did cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo car 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!! Amazing upgrade very much better!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can add to my grocery list while driving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Amazon upgrade. My old one was kinda fallin apart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good accesory that helps to make going in the car more comfortabke and easy

    I would recommend this to a friend
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