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Customer reviews

Rating 4 out of 5 stars with 34 reviews

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76%
would recommend
to a friend

Customers are saying

Customers are positive about the sound quality, design, easy setup, and comfort of the Echo Frames (2nd Gen). They appreciate the clear audio for spoken words, stylish appearance, simple setup process, and comfortable fit. However, customers are negative about the battery life, expressing a desire for longer usage time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Pros mentioned:
    Setup, Sound quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    cool but looks kind of cheap

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Echo frames without prescription lenses as I don't wear glasses. They were very easy to set up, even had a charging cable in the box. I chose to charge them before setting them up. They act just like an alexa but you dont need to yell out to get her to respond. I found them to look funny on me. They looked like they didn't fit my face well and the gloss on the frames I felt looked cheap. Aesthetically, I do not recommend them for those reasons. The idea of these glasses is great, but I honestly didn't find them to be necessary or that useful to my day to day life. I would prefer to just wear ear buds and use a regular Alexa. I didn't find them to be time saving to my day at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Doesn't do much more than items I already own

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I received the Echo Frames and was very interested in what they could do. I opened the box and it’s a nice box. It’s set up so it can be used to store the glasses and accessories and that’s something I look for in a product. It comes with the glasses, glass case, charging cable with magnetic connector, and 110v adapter. I charged the glasses and tried them out for a few minutes. Then I came back after shopping to do the review and they were already dead. I didn’t read the manual and I needed to turn them upside down to put them to sleep. But how do you do that when they are in the case…huh! Anyway, I recharged them and set off to see what they could do. Well… They don’t do much more than anything else I own. I have Facebook Portal, a Yamaha soundbar, and a Lyra Voice with Alexa built-in, so I can ask Alexa almost anything and anywhere in my house. I guess I can use Alexa away from the house via my Android phone, but why? What would I ask? Then I can listen to podcasts, music, and audiobooks, but again, I have several PCS, tablets, and other streaming devices available, so why glasses? And these aren’t that great for listening to music. The sound quality is decent to awful and can be heard by everyone in the room. I already hate it when someone is watching or listening to something in say a waiting room. They have no courtesy for those around them. Why would I want to do the same with glasses? I guess these would be good if you’re out in public…away from the public and only for listening to the spoken word, not music. Audiobooks would be great or maybe a little Joe Rogan, but I could get better sound quality using earbuds. Now answering phones works, but again, not around people. I feel that’s just rude to do around others and with the glasses, they can hear both parties. Sheesh, no breaks for them. Also good are the controls. I found them easy to learn and use. The power button, the volume controls, and the sweep for the phone all work well. The frames are a bit weird, but I found them comfortable enough. It would be great if they weren’t so bulky and “plasticky…is that a word”, but I get that the hardware has to go somewhere, right? Anyway, my take is that they are a good start to a sector that keeps trying to invent the next great thing but doesn’t. The gadgets I have, or you have at home are probably good or better at doing what these do without investing in another item to keep charged. That said, since I have them and wear prescription glasses, I am going to see what it will cost to get lenses put in them for around the house. I like to ask Alexa what the weather is, check the time and answer the phone when I’m outside. I wouldn’t recommend buying them unless you’re an early adopter and you miss Google Glasses, but if you have them or the opportunity to acquire them, go for it.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great for productivity, few issues wit iPhone

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a pair of smart glasses before, but I will begin by saying that they are a must-have for an Office Work environment. After a week or so of wearing them exclusively, I found that noisy locations render them useless. I could barely hear Alexa when in a grocery store or even while driving. However, this is not a deal-breaker (except it would be nice to have Alexa assist me with grocery shopping!). When working in an office or at home I had no issues hearing anything. I enjoy having the stealthy notifications alert me so I can divide if it's even worth grabbing my phone. Alexa gives you app-by-app setting options so you can personalise your experience to only hear notification that matter to you. You can even be specific when it comes to the people and phone numbers you are alerted about! The first few days I was a bit nervous because I felt like everyone around me could hear the glasses talking to me, but its never true! I've had alexa read long text messages to me and someone not even 5 feet away from me has NO CLUE there was a voice in my ear. I will admit that there are some nuances with these glasses though. 1. They slide off, constantly. I've ended up purchasing anti-slide rubber pieces for the nose and behind the ear. These glasses are HEAVY and the plastic choice wasn't a good one considering how often they slide down my nose. 2. Works good with iPhone but you lose a lot of functions since Alexa is not native to iPhone. I can only reply to texts if the person uses Alexa Messenger (which i admit, I have no clue what that is and you can only communicate with those who are signed up with Alexa messenger) 3. The microphone quality is horrible. Doing something simple like recording my voice for an audio-text message was PAINFUL. Either the microphone sounded horrible or they simply didn't capture sound at all. Using the glasses as a microphone has a terrible delay as well and it just becomes cumbersome. I would be willing to look past if if the microphone quality didn't sound like it was from 2006. Once you've accepted the fact that there are limitations between Amazon and Apple, you adjust and make do. I mostly use these as a notification item, If you use prescription lenses, its hard not to find use for these since it NEEDED on your face each day. However, I will enjoy using these Amazon Echo frames just until Apple releases something (hopefully sooner than later)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good smart glasses but could be better

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Frames are a decent pair of glasses with extra bells and whistles in comparison to your standard pair of glasses. They are easy to setup using the Alexa app. The frames are made of plastic and the nose pads are molded into the frames of the glasses. You will not be able to adjust the nose pads. The battery and electronics are houses on each side of the temples. You can say all of the commands you use with typical Alexa devices, and you can also make phone calls and listen to music on the go. They Echo Frames claim that others around you can’t really hear what you’re listening to. That wasn’t the case for me. Others around me said they could clearly hear if I was in a quiet environment. With that in mind, I think I would be better of just using some earbuds. I guess the Echo Frames are good for those who can’t wear earbuds at work. This gives you the opportunity to still listen to music or talk on the phone without being noticed.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    I've never been so wrong

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three complaints about these and two of them are just me. First, they don’t have my prescription in them yet, I did one day using painkillers to fight the headache I get looking at my computer screen without my glasses to use the echo frames, the problem is I didn’t want to go back to my glasses because I realized that grabbing a call, listening to an audio book, or just getting very pointed notifications from certain people that I knew I didn’t want to ignore was eye opening for me. The speakers are incredible on these. I will say I was absolutely wrong, when I looked at these on my own to consider buying I figured that speakers on a phone could be heard by anyone and that was the dumbest concept to exist for smart glasses. Now I realize I was dumb to judge. The speakers are extremely pointed and people with excellent hearing around me can pick up that there is something if I have it too loud but they can’t determine what is being said at all, and they can’t pick anything up if I turn the volume down just a little. Those without amazing hearing can’t hear it at the same levels I like listening to it. The mic is crystal clear. I guess there is something to using the same mic tech that can understand you whispering from 10ft away, but I got compliments without me asking several times on the clarity of whatever new mic I was using on phone conversations and meetings. Then I went ahead and got on my onewheel and got to about 13mph to create some wind with my brother on the phone and he said that he could hear it but he could still hear me perfectly. Also of note, I can go anywhere in the house and outside the house to the trash while leaving my phone on my desk and it didn’t even stutter in the connection once or in other words the Bluetooth connection is rather amazing. So pretty much these are the best devices I have worn for convenient clear conversations with people and the notifications are well thought out. My second complaint, is that they aren’t matt black. I’m not the biggest fan of glossy black and a matt gray would be better in my mind, but once again this isn’t the biggest thing to complain about, the design overall is good, my wife asked when I got new glasses and told me they look better than my old ones in the same sentence. Then she gave a giant sigh when she realized I was wearing another piece of tech and now she was going to have an even harder time knowing if she was actually being heard when coming into the room and talking to me (earbuds are tiny but relatively easy to see if you’re looking). One thing I noticed is as soon as they go on my head they look like glasses, when looking down at them on the desk they look kind of thick but that disappears on your head (or at least mine). My third and final complaint (and this one is very real) is the battery life. This is where my complaints above start to seem real. I want to use these all the time, there are so many advantages to them and I haven’t even talked about the fact that I can add an item to the grocery list by just asking echo, I changed the name on my glasses because I don’t want the other Alexa’s responding from the living room or where ever that will sometimes happen. The problem is that a phone call will kill these things so fast, a conference call isn’t nearly as hard on them it seems, I’m not really sure of the difference but it seems to be there. If it is a quiet day and I just listening to music and getting notifications I can get about 5.5 -6 hours out of these. The day I used these for work and absolutely fell in love with them for work I had to recharge them 3 times in an 8 hour work day. Now because my eyesight is good enough to work and I use my glasses for headache relief more than eyesight correction and these just have none prescription lenses at this point, it wasn’t a big deal to put them on the desk and charge them. However, if I needed them for sight correction this wouldn’t have been an option unless I purposely brought two glasses everywhere I go for work. So as much as I absolutely love these glasses I just cannot recommend them to people because once you use them you don’t want to stop using them and them just turning into glasses halfway through the day is extremely annoying. If you enjoy awesome tech and you don’t NEED a prescription (or wear contacts I suppose) then I think you might really enjoy these (make sure to buy an extra charging cord or two so you can charge wherever) but other that the battery life needs to get better before they are ready for mainstream. I bought a few extra charging cords and am putting lenses in these so they are awesome.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good smart frames but need improvement

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these since I wear computer glasses and liked the idea of having speakers and mic’s without anything in my ear. That feature works but the mic’s are not that good and the speakers could be louder. The lenses that come are just clear and do not seem to offer blue light relief so really makes my eyes strain more. The battery will not make it thru the work day. On a plus side they are turned off by setting them down upside down. As for the Alexa features you need to open the app in IOS to use so makes it more work than it is worth. I would prefer them with tinted lenses like amber and 8 hour battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Replacement To My Current Eyeglasses

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These glasses are easy to setup via the Alexa app. The sound quality is nice and clear, but I wouldn't use them for music. It was very convenient to take calls and continue working at the same time. The battery lasted me all day. These look very similar to my current prescription glasses, so I am using these everyday now.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Subtle way to enjoy a voice assistant's help

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Frames are outfitted with some pretty impressive technology. You can hear music or notifications without having headphones or ear buds in - but that doesn't necessarily mean someone else knows you're hearing it. It's a great way to receive notifications in a very subtle way, without potentially offending someone by grabbing your phone and looking at it to see what you missed. As you can imagine, while the directional sound is neat at first, don't expect there to be superb bass levels or anything like that. I find that I used them to listen to more ambient music to help stay calm/grounded during a challenging part of the work day. There are a few reasons why I couldn't give these 5 stars. First off, there are very limited options with regard to style. While I'm sure thick, large frames are the fashion right now - I don't know that they work for me. The only real options I had were some other colors, all of which had the same large frame problem though. Also, while the battery can last the full work day, I need to wear my glasses to see whenever I'm awake. To be fair, I didn't have the batteries run out on me during a day yet, but I also didn't try to use them throughout an entire day.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    It's Okay

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially excited about getting the second gen Echo Frames. I really was. For eyeglass frames they're ok. If you wear prescription glasses like I do then you'll need to go to somewhere to get some lenses put in for you (I recommend Lens Crafters). That took a couple of days to get them in and installed. They are not too heavy on your face but the build quality is very plasticy. Very much. There is a little flex in the frames but not the kind of flex you find in more modern frames. If anything they feel like there is something stiff inside the side parts which is to be expected seeing as how there is a battery, speakers, and chips inside to make them. "smart" glasses. If you are all in on the Amazon ecosystem then these are great. If not, then they are just ok. You can use Amazon's music service to have them play what you want by requesting a song or artist. The sound quality, at least to me, is where these really let me down. Granted these are not earbuds or proper cans but Bose has really shown what can be accomplished with speakers like this. You will be able to listen to music but you probably will not like it. These would be best for podcasts in my humble opinion. One other thing I do not like is the proprietary charger. Come on Amazon, use USB-C like most of the rest. Battery life is ok. I've been getting about two days of light use before needing to top off. If I want to charge at work I'll have to buy a second charger from Amazon which is a bummer considering just how many USB-C cables I have and cannot use with these frames. Amazon has shown a knack for improving with each generation of their devices and I hope the third gen will be the charm.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Keeping up with the Jetsons

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these glasses. Simply put they are cool and amazing. Took a while to get my prescription lenses, put in but with the I can see, talk to Alexa, and listen to music. My second home is wired up for Alexa making the interaction seamless and I have her on my phone too so, Amazon and I are NSYNC.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    SOOOO wanted this to be great

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So going back to the Google Vision Glasses, I have been waiting for the next attempt at something like this... and though this would be a good path... honestly, not so much. So my first issue... Getting someone to do the custom lenses for a prescription. This is going to have to get figured out before eye-wear glasses is going to have a chance to succeed. I have a mild need for glasses, for reading... and that is when I wear my glasses... I tried my primary eye doctor, they won't do the custom frames. I tried going to another doctor, but since they won't take my prescription from my doctor was going to cost $200 just for the exam, and then what ever it was going to be. I called a third, and pretty much the same way. Amazon is going to have to be aggressive with finding partners to do custom lenses, even PRE-DELIVERY custom lenses.. Before this can really take off. As those people that don't wear glasses, they are not going to gravitate directly to these... and those that do, need their prescription. An option maybe to is to make these more of a Safety style glasses, with a safety rating level, so that you can have the hands free tech while you are working on something in the shop or on-site, etc... I think this is going to be the BIG hurdle. Also the black frame, with the sides... well... let's be honest.. not that remotely fashionable. The black frame in this style, does come across as being like the $15 sun-glasses frame. And this by far is not a cheap product. My next issue... well. now that I have tried it, and tried wearing it when I can... I just don't know how I am going to use it, as opposed to the other Echo/Alexa devices that I have. To be fair, I currently have 26 Alexa or Alexa enabled devices listening in my house. No joke, I have two original (the first) Echo towers, every room has at least 1 if not more then one Alexa enable listening device. So I kept finding when I try to use the glasses, another one would hear me. Yes, I can change the keyword, but only with 3 keywords right now, I have devices using all 3. So the updside, the responses only come back to my personal ear, when the glasses are the one responding. So the tis nice. I did find the little red light to be distracting in the frame time to time. So bottom line... Okay attempt, but there is a LOT that is going to have to get figured out, before this can ever remotely become a common thing yet.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Nice but........

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon - Echo Frames have great functionality with echo and Alexa. Very easy to use, but they are very, very flimsy. I like the Alexa capability, but I wouldn't trust them to hold up with day-to-day use. A more substantial build would be great.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 1 out of 5 stars

    Not Sure Who Benefits From These Glasses

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These frames operate exactly as described - they are hands-free (-ish) Alexa headwear. Amazon is producing them in a small variety of styles - polarized sunglasses are available but standard frames will need prescription lenses added at your expense (or you would just be using them with clear plastic lenses?). They are being promoted for on-the-go audio entertainment but the sound quality is so inferior to even the cheapest wireless earbuds that advertising this as a feature seems like a joke. Plus, the sound production here can't overcome even moderate noise in your environment. Whatever device you pair these with to access Alexa will already allow you to control your available smart home devices and my phone can already hear me from my pocket. And as for hands-free communication, almost every bluetooth device in 15+ years probably has a significant edge on these frames (both in ease of use and in sound quality). Battery life is advertised as being about one day so you would need to charge your glasses every night. Who, exactly, would benefit from these pricey frames?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's poorly made. What a mistake i made. Don't waste your money. Not worth it

    No, I would not recommend this to a friend