Customer Ratings & Reviews
- Model:
- B0DZ9NMQ2K
- SKU:
- 6636935
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves it and it’s a break from the iPad distractions
I would recommend this to a friendKids love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a good product without blue light for kids!!!
I would recommend this to a friendGreat item!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item. Easy to use and very simple to set up
I would recommend this to a friendKindle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this for my daughter. It’s going to make a great Christmas gift
I would recommend this to a friendLove reading
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this kindle! The case is super cute too.
I would recommend this to a friendKrummy Kindle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kindle is impossible to get around without a sherpa guide! It jumps back to the start page for no apparent reason very often. I'm getting an iPad mini to use as a reader.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi BarbaraB! Thank you for sharing your feedback about your Kindle experience. I'm sorry to hear about the navigation difficulties and random jumps to the home page you're experiencing, as this isn't the expected behavior of the device. Let me provide some troubleshooting steps that often resolve these navigation issues. First, ensure your Kindle's software is up to date and try restarting your Kindle by holding the power button for 40 seconds. Sometimes, the touchscreen may need cleaning as debris can cause unexpected responses. It's also worth checking if there's accidental contact with the screen edges while reading, and if you're using a case, verify it's not interfering with the screen. If these issues persist, you may want to try resetting your Kindle to factory settings. However, before taking that step, Amazon Customer Service is available 24/7 at 1-888-280-4331 to help resolve these specific navigation problems. While I understand your decision to switch to an iPad mini, I want to ensure you have the opportunity to get your Kindle working properly as intended, as it's designed specifically for comfortable reading with features like E-ink display and weeks of battery life. Thank you for your feedback - it helps us improve our products and services.
