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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2169 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Kindle Paperwhite 8GB as being easy to use and having excellent battery life and a convenient backlight. Many appreciate its light weight and size, along with the waterproof feature. However, some customers mentioned occasional issues with page turning and found the advertisements distracting. A few also commented on the price point being a bit high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,169 reviews
  • Rated 2 out of 5 stars

    like pointing a flashlight in your face

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when reading at night, I literally have to point the reader away from my wife. I read at an angle. Get a cheap tablet instead. Then you can choose to have a black screen and white letters. Much easier on the eyes at night.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I HATE IT .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this came with no instructions. I barley touch the face and the page goes back or forward or to something else. It is very distracting. I am no very computer savvy so it is not very user friendly. I really dislike this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This is ok prod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really not readable if you convert own pdf in kindle format.

    I would recommend this to a friend
  • Cons mentioned:
    Page turning

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It frequently does not respond to changing pages. My last Kindle had a raised border. This one does not, which causes unwanted page changing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as easy to operate as my previous Kindle bought over 10 years ago. This one is very small and the library etc., is hard to bring up. Not that happy with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the e-reader for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need something with a little more flexibility about where books come from. Also a much bigger screen would be nice. The 3 week battery only lasts for 4-5 days of nonstop reading. Software is glitchy. Doesn't always turn pages correctly. Trying to find a book is hard also. They need some custom bookshelf or something. Books never stay in numerical order. The 3 month subscription to kindle unlimited is the same way. Way to expensive for what you get. A color tablet with more memory is a lot cheaper. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    kindle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to use because It wont connct to wifi. Ive tried several times with no luck. Im going to take if back to the store to see if a tech can help me with the issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice size, easy to hold when reading.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not enjoy having to stop, re-start when it turns itself OFF while I'm reading. (very annoying)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poca duración de la batería

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to receive this digital reader, but after a few days of use I could see that the battery did not last long. Otherwise, all good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the buy. Screen is way too small. User platform is not very smooth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware, USB cable doesn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB cable that came with the Paperwhite will NOT fit into the device. If you read reviews, other people have had the same problem, too. I am going to return mine, and when they ask if I want to exchange instead, I will refuse. Strange (and stupid) defect from Amazon. The observation from others that the surface glass shows more reflections is also true. The unit, while I was using it, also felt slow and sluggish. I would stay away if you value your time and money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    very slow, buttons does not move fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow and blurry. Buttons does not work correctly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reader is slow and brightness not good unless you're reading in low light area.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    mehhhhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Too heavy as had my old one died and it was the best one available.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I can not get this product on bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I know but I could not get my order for this e reader on Bestbuy. Big disappointment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kindle ereader

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to activate this Kindle e-reader. I will be selling it asap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is not very responsive and plastic build is flimsy, operating system is laggy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Really is not a good option

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is not a good option better buy the amazon tablet more cheap and more funtional

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inferior model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Kindle take forever to start because it asks me to restart up to 4 times in a row. It also flips back to page one. I'm going to return it or have it checked for malfunction. The battery died on my old one and I really miss it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wanted it for grad school, but no-go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with any of the Kindle textbooks I need for grad school. Tried to return it and BestBuy wouldn't even take it back.

    I would recommend this to a friend
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