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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2169 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the Kindle Paperwhite 8GB as being easy to use and having excellent battery life and a convenient backlight. Many appreciate its light weight and size, along with the waterproof feature. However, some customers mentioned occasional issues with page turning and found the advertisements distracting. A few also commented on the price point being a bit high for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,169 reviews
  • Rated 1 out of 5 stars

    Stopped charging after 1 year.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging after 1 year. Stopped charging after 1 year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    All kinds of problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not turn off easily. Able to turn off after many attempts.Instructions very poor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery failing already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third time to battery is failing space to hold a charge sucks to be me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The kindle takes 5 min/turn/on. Cumbersome case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with my purchase.Would like to return . JoAnne

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kindle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and easy to use. I use it daily. Well worth the purchase price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like it! Not what I expected! I returned it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love the product if I could get my books on it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not able to get my books downloaded from Amazon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    nice but....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and sleek which I like.. Some glitches. its stuck indexing longer than the typical kindle and the contrast fades then goes back to normal back and forth. It freezes a lot as well which never happened to me before. I also like the extra storage. I wish bestbuy had the 32gb model in store

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this kindle. It’s nice and compact. I like that there are so many free books to read on Amazon prime. I would only purchase if it was on sale

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Kindle Keyboard that I'd had since highschool, and the difference is like night and day! The words are significantly clearer. I disliked reading on my old Kindle because the text was somewhat grainy, but the paperwhite is sharper than text on paper. The device is small and light enough that you can read comfortably for long periods of time. Other reviewers noted that the power button was inconveniently placed, but I haven't had any issues with that so far. I do think this device, at $129, is at the high end of where it should be. It is, after all, an e-reader. The technology has not been significantly improved since the paperwhite's inception, but the cost doesn't reflect that. Overall, if you have an older Kindle that's on its last leg and want to upgrade, this is a great device. If your older Kindle still works well enough for you, I wouldn't spend the money to upgrade (especially if you have a device with the same screen resolution).

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    Well worth the price over the basic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device - well worth the price over the basic. The better screen (more pixels, clearer text), brighter backlight, waterproofing, it all makes this device well worth 40 dollars over the basic. Save yourself the time and just buy it. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    Best e-reader for most people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the newer cheaper Kindle, which also includes a backlight, this is a far better deal. Higher resolution, waterproofing, and a flush screen that does not allow dust and dirt to collect as easily make this the best value e-reader for most people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade, Great Reader!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Kindle paperwhite when they first came out four years ago. Since then, I read an average of one book per month. Really enjoyed using the paperwite in different lighting conditions, Both at home and on vacations. This new paperwhite makes it much easier to change the brightness level. It is also much faster when it comes to choosing which book to read. One of the best features, is that it tells you when it's waking up and ready for you to swipe the screen to come on. The text is much sharper. The lighting is also more even. I would highly recommend this for anyone interested in an e-reader, even if you already have one. It's lightweight and the battery lasts seemingly forever.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    Best ereader

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest kindle paperwhite is the best so far. If you are looking to upgrade an older Kindle- go for this one! You can adjust the font to bold and pick the font style and screen brightness to suit anyones style. I recommend this version of Kindle to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't realize I need it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it after seeing some people on a vacation using it in a lazy river since its waterproof. That is nice and all, but I read before bed and notice that this doesn't seem to affect me the way my other tablet did. Also great form factor for reading.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 5 out of 5 stars

    This is a great starter ebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ebook and while it took time getting use to because it’s not any paper to touch, I decided I like it. Easier to carry around with whatever size book you could be reading and it fits in my most small bags! The screen looks like paper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Makes reading so much easier. I like the light, easy on the eyes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased product as Christmas gift for my wife. She has many times expressed her satisfaction with the quality and performance of the upgraded Kindle Paperwhite reader. My online purchase experience and email delivery tracking were very professionally administered - I will order products this way in the future. Great experience all around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best E-Reader

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gold standard for e-readers. Easy to adjust, Kindle is the best ecosystem from a store POV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    USB cable doesn't fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The included USB does not fit, didn't force it and used another one. Amazon customer service chat advised me to order a new one and the price would be credited to my account once shipped. Too much trouble so I dropped the issue. Other than the cable the device is great.

    I would recommend this to a friend
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