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Customer Ratings & Reviews

Customer reviews

Rating 3.2 out of 5 stars with 6 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 4 out of 5 stars

    Good signal and lots of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router is passing through data almost as fast as a direct connect. Lots of options for security and for tweaking the signal. Got through to phone support in less than 5 minutes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dropped service constantly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why but after a few weeks of use, the router would disconnect from the internet. This caused me to manually log on to setup.ampedwireless.com and reconnect which was at the very least a pain. Now I cannot even connect to the website to reconnect. Followed the setup instructions to the letter and now I cannot access the website at all from any of my devices. Called tech support, left message during business hours because no one answered. Still waiting on a call! Steer clear of this product. It is unreliable and apparently not supported by Amped. I don't have a solution to my signal improvement problem yet but I will update When I do.

    No, I would not recommend this to a friend
    • Brand response from Amped Wireless Elite Support
      Posted .

      Hello,
      We apologize for the trouble you have experienced with our unit. The setup.ampedwireless.com address is not a live webiste so if you try to access that through the internet you will never find it. If you still have not gotten in contact with our tech support department please email us at techsupport@ampedwireless,com so that we can assist you.

      Amped Wireless Tech Support
      888-573-8820amped

  • Rated 5 out of 5 stars

    Strong wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a linksys wireless N that still works but i added an iphone 4s and wifi in my bedroom wasnt working but on my laptop i had 2 bars and good speed so i tried this amped smart router and it was easy to hook up and my laptop now gets 4 bars, so it is slightly stronger in range but i still cant get it strong enough for my phone to stay on wifi, it just cuts out to 3g so for basic use it does have a stronger range than any of the other routers i have used in the past. i have it at one end of the house and i need it at the opposite end of the house going threw two exterior walls so for most people this would be great if you just need a little extra range or not worried about an iphone which seems to be needing 2 or 3 bars which 3 is the strongest on the phone ... im guessing for me i would have to upgrade to a directional antenna or use a wifi repeater just for my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the wireless router, even more impressed with the customer service from amped wireless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DID NOT WORK AT ALL....RETURNED IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchesed this on bestbuy.com. it was extremely easy to set up but i continually was kicked off the internet. I brought it back to the store and was told that it was no longer being sold there because of this problem. i relaced it with a netgear product (which was $20 cheaper at best buy) and have enjoyed uninterupted service.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't do what it says!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying Netgear and not happy with that I tried this product which said good for 10000 sq. ft. Not so. Will not reach to other side of house which is 60 feet. Guess I will have to buy an extender.

    No, I would not recommend this to a friend
    • Brand response from Amped Wireless Elite Support
      Posted .

      Greenphil,
      We apologize about the issues you are experiencing. The range
      claims on the box/website are based on our performance test results and are
      used more as a reference and not a guarantee. There are many factors that
      negatively affect wireless performance, such as your environment,
      interference, network conditions and wireless obstructions. If you feel that the range of the unit is too low please call our tech support line at 888-573-8820 so that we can assist you.

      Amped Wireless Tech Support
      888-573-8820amped

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