Customer Ratings & Reviews
- Model:
- A3520H21
- SKU:
- 6413591
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Lightning to 3.5mm Audio Adapter and Pass Through Charging's ability to charge and play audio simultaneously. Many users find it convenient for use in cars and with headphones. However, some customers have concerns about its durability, with reports of it breaking or malfunctioning after a short period of use. Additionally, a few users have experienced issues with Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Durability
Easy to use but not for long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted me 2 hours on my trip then started to giving feedback then all of a sudden stopped working completely so not recommended
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Wipe clean the tip/pins of the Anker audio cable
-Try the Anker audio cable with another device and charger to see if the issue persists
-Try the original cable that came with your device to see if it has the same issue
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
needed charger & wifi adaptor for phone in car
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It charges and runs the sound through the car. It did not allow a voice to be heard though. Tried two. Both had the same issue.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Wipe clean the tip/pins of the Anker - Lightning to 3.5mm Audio Adapter
-Try the Anker - Lightning to 3.5mm Audio Adapter with another device to see if the issue persists
-Try the original cable that came with your device to see if it has the same issue
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Think about a different Manufacturer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My SECOND purchase of this item, While good for listening and charging, absolutely horrible for phone calls! And that was instantly. Every time I tried to use it for phone calls every one hung up it sounded so horrible. My first order for this item also from BestBuy was great and I only replaced because of wear and tear, I used it every day for months . Don’t know why second one was so bad! Do now I have an ONN that i purchased at a different store and it is working great!
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Wipe clean the tip/pins of the Anker audio cable
-Try the Anker audio cable with another device and charger to see if the issue persists
-Try the original cable that came with your device to see if it has the same issue
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Durability
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within a week. I'm very careful with my electronics and it just stopped working.
No, I would not recommend this to a friendBrand response from Anker Team
Posted ."Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!"
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much buzzing noises when both the charger & aux are plugged together and the sound was not very loud. I changed to a belkin unit and that works almost perfectly.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please let us know:
-Wipe clean the tip/pins of the Anker audio cable
-Try the Anker audio cable with another device to see if the issue persists
-Try the original cable that came with your device to see if it has the same issue
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Didn’t work with iphone 8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work with my iPhone 8. Sound would click in and out. Maybe just the one I purchased. I have two similar Devices by Belkin and they work flawlessly.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Wipe clean the tip/pins of the Anker audio cable
-Try the Anker cable with another device to see if the issue persists
-Try the original audio cable that came with your device to see if it has the same issue
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Out of date
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description implies that charging and earplugs can be used simultaneously. This is not the case. Product relevancy is dated in necessity by several years...
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
1. Try this adapter with a different device, such as a differnt phone.
2. Try a different headset if possible.
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Good idea, poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Began to make a crackling sound on phone calls after less than a month of use.
No, I would not recommend this to a friendBrand response from Roav Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
-Wipe clean the tip/pins of the Anker cable
-Try the Anker cable with another device and charger to see if the issue persists
-Try the original cable that came with your device to see if it has the same issue
If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Brand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
-Wipe clean the tip/pins of the Anker cable
-Try the Anker cable with another device and charger to see if the issue persists
-Try the original cable that came with your device to see if it has the same issue
If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Doesn’t work with External Mic.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use with external Rode mic for filming/charging. Did not work at all for this purpose.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Wipe clean the tip/pins of the Anker audio cable
-Try the Anker audio cable with another device to see if the issue persists
-Try the original cable that came with your device to see if it has the same issue
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working on my Apple product after a week. I need to take this back.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
-Wipe clean the tip/pins of the Anker audio cable
-Try the Anker cable with another device to see if the issue persists
-Try the original audio cable that came with your device to see if it has the same issue
If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Poor product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Did not work well, kept cutting in and out. Not worth the money.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
-Wipe clean the tip/pins of the Anker audio cable
-Try the Anker cable with another device to see if the issue persists
-Try the original cable that came with your device to see if it has the same issue
If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Check compatibility with iphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caution: Not compatible with iphone 8. When plugged in to iphone 8 it doesn’t work.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Wipe clean the tip/pins of the Anker cable
-Try the Anker cable with another device and charger to see if the issue persists
-Try the original cable that came with your device to see if it has the same issue
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Stopped working after 1 month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When using the audio, it only plays on the left speakers. Waste of 37 bucks.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
-Wipe clean the tip/pins of the Anker Lightning to 3.5mm Audio Adapter
-Try the Anker Lightning to 3.5mm Audio Adapter with another device and charger to see if the issue persists
-Try the original cable that came with your device to see if it has the same issue
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!