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    • Brand Response

      APCProductSupport 

      August 22, 2016

      Thank you for taking the time to review our BX1300G. We appreciate the feedback and were sorry to hear about this issue. Please do not hesitate to contact an APCbySchneider support team if you need any additional assistance with this unit. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272. APC