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Customer reviews

Rating 4.9 out of 5 stars with 8283 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 8,283 reviews
  • Rated 5 out of 5 stars

    GREAT DEAL!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the discount, I am super satisfied the deal !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online order was great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order the ipad online on Wednesday and received it on Friday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple 10.9 iPad Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great price! Apple 10.9 inch iPad Air

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice iPad, for kids and work. Not problem at all

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Deceptive Practices and Poor Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently made a purchase at Best Buy for an iPad, and what should have been a routine transaction turned into a nightmare of misleading promises and frustrating customer service. The agent I was in contact with during my purchase process not only failed to deliver on their promises but also left me feeling utterly betrayed by Best Buy's practices. Upon making my purchase, the agent enticed me with the prospect of a 10% cashback offer on my first order if I applied for a Best Buy credit card. Eager to save some money, I followed the link provided by the agent to apply for the card, only to find that there was no mention of the promised cashback option during the application process. When I reached out to the agent for clarification, I was instructed to proceed with selecting a different option—a 12-month APR free, 0-interest plan—and assured that I could call back on Monday to rectify the situation and claim the promised cashback. Reluctantly, I complied with their instructions, hoping that the issue would be resolved promptly. However, what followed on Monday was nothing short of a Kafkaesque ordeal. Every agent I spoke to seemed oblivious to the promised cashback offer, and instead of receiving assistance, I was subjected to hours of fruitless conversations, with each representative passing the buck to the next. It became painfully evident that there was no intention of honoring their initial commitment. To add insult to injury, the last agent I spoke with abruptly ended the call, leaving me stranded with no resolution in sight. Not only was I deceived into selecting a payment option that did not align with the promised benefits, but I was also subjected to dismissive and unhelpful treatment from Best Buy's customer service team. This entire experience has left me deeply disillusioned with Best Buy as a company. Not only did they fail to uphold their end of the bargain, but they also wasted hours of my valuable time and showed a blatant disregard for customer satisfaction. Needless to say, I will not be returning to Best Buy for any future purchases, and I will be sure to warn others about their deceptive practices and abysmal customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I Pad Air 5th Generation-Upgrade- from Old IPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with my purchase, it was just what i wanted. Service was great and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an IPad than everybody knows the quality and good things about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had a chance to really mess with it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad air

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gf loves it and al my apple product definitely ill buy at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iPad. Terrific value for the price. Was a gift for my mother who loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. Bought a gift, mt nephew liked very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the iPad ,and the especially the set with the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad, and it got to me super fast! Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage, i think that goes to apple. Not to best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I pad 10th generation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product highly recommend. I also got one for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Apple Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple always makes a really great product. It was as exactly what my daughter wanted for her birthday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Magic Keyboard Capable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPad. However when going into the Kenosha Best Buy. When I told the associate what I wanted he suggested this iPad. I was looking for one that I could get the Magic Keyboard and Apple Pen. The keyboard that he stated I needed was not currently in-stock. Which was fine as I stated I would purchase it down the road. 1 month later I order said Keyboard to find out that the iPad that I have is NOT compatible with the Magic Keyboard and that I would need to have a Bluetooth keyboard which is NOT what I wanted. I send a TON of emails for work and this was a necessity for me! I will no longer seek input from Best Buy associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian's Best Buy purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, thanks to Best Buy sales guy. A wonderful experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves it for her small business , and she enjoys the sleek looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a ipad I recommend this one .

    I would recommend this to a friend
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