Customer Ratings & Reviews

The associate who sold me the iPad was super nice and helpful. My iPad was easy to set up and really fun to play with.

I ordered the iPad online and went to pick it up in the store. The customer service at the store was excellent and the associate ensured I got my desired color. The iPad is functioning perfectly and overall experience was smooth.

Good product, I love this ipad and it’s a good size for me and the storage is good it’s like having a big phone . Overall good and i recommend for school and daily life

Quick and easy to purchase and connect to my iPhone. I transferred all my apps and data from my iPhone and was using my new iPad in minutes. The price was discounted so that was a bonus ☑️ overall a great deal.

It’s ok but without a home button it’s been hard to figure which way to swipe. Sometimes it seems to freeze and not move the line up and it doesn’t take my thumb print very good. And stand sometimes collapses. But I’m trying to learn the new changes. Camera for MarcoPolo on the side makes it hard to record - eyes look at the screen makes it seem like you’re looking sideways. So many adjustment from my old iPad.

Perfect pad for everyday use. The size is exceptional with the large display and great clarity. I went from a mini pad to this one and the reading is much easier. Great product and great price.

I love it. It’s just what I needed for travel. Clear picture and easy to set up and sync with other Apple devices.

I love this iPad a16 wi-fi I am really in love with the pink iPad I recommend you guys to get one is so cute

The iPad is amazing and I have no issues with the device itself. If you’ve had any of the previous ipads(I had a 6th Gen) and you liked/loved that iPad then this will iPad you will love even more. My issue is receiving the product and/or the communication I’m getting said product. First of all I love Best Buy & I am a loyal customer for 20+ years and I usually never had delivery issues but getting this product was very frustrating & disappointing. My product came 4 days late of the expected delivery and each day before I received this product I was told/saw the tracking and said I would receive it “today” and it’s out on delivery. I even called and/or chatted with an agent and was told the same thing. Maybe FedEx could be to blame as well but the communication between the 2 was horrible. Anyways, the “final straw that broke the camel’s back” moment for me was when I received my product and the delivery box was badly damaged. It looked like somebody possibly opened the box and tried to re-tape it. Maybe they tried to steal the iPad? Not sure what to think. But then the iPad box itself was “dirty” and it looked like it slid across a warehouse floor or maybe the delivery truck. I included some photos but I regret not taking more photos. Anyways again I love Best Buy but this experience left me feeling highly unsatisfied. Hopefully somebody from this company reads this because this can’t happen again.

I love it so much!! only use it for watching tv and playing games and honestly it has helped me not be on social media as much and to just focus on now instead of being so invested on socials!!

Works great. Color is great, and I’ve had no issues with it so far!

This is my 10-year-old son's first iPad. It runs Roblox, his favorite game, great. It's great for reading, watching videos, and doing homework.

Best thing ever, way more easier than carrying so many books around at school, I use the iPad for everything, LOVE!!!

i loved this ipad its such a good price and so long lasting i only have had it for a month or so amd i use it all the time the battery stays on

My IPad came quick and without any issues. It was protected by cushion and cardboard and works as if I bought it new out the store!

Very good product. happy with my purchase !!!!!!!!

Very good my sister liked it very much will be buying another for my little sister!

I bought this as a gift during holidays. So it was on sale. I love that it is available in pink because that is the favorite color. It is not as fancy as the other ipads but it does the job.

The device was in a very good condition and work as advertised

Just as expected, good looking and performs well and meets my requirements