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Customer Ratings & Reviews

Your price for this item is $559.99
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Customer reviews

Rating 4.9 out of 5 stars with 1420 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the large screen, portability, ease of use, and price of the 12.9-Inch iPad Pro. They find the device suitable for drawing and appreciate the compatibility with the Apple pencil and keyboard. However, some users mention that the iPad is on the heavier side and quite expensive, while a few others would have preferred more storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,420 reviews
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Beautiful Screen For Getting Work Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 12.9-inch iPad Pro (2017) to replace an older Samsung TabPro running Android. I wanted a large tablet for my day-to-day. The iPad Pro has a beautiful screen featuring true-to-life colors. This slate is big, but for me it is a great size for getting work done (I am not a creative professional). I coupled my iPad Pro with the Logitech Slim Combo keyboard case, which is indispensible. Applications open quickly and run smoothly. iOS 11 makes this unit, and further displays how good iOS will keep getting with each new revision. While I have not used multi tasking to the full extent yet, it works very nicely on the big screen for those apps that support it. Coming from an Android tablet, iOS feels less customizable. Its just easier to make the home screen what you want with icon arrangement and widgets on the Android devices. Also, the 12w charger that comes with the iPad Pro is inadequate. For a unit that supports faster charging, the bundled charger will not do the job. I recently ordered a 29w usb-c charger and cord for my device, which should provide the fast charging that this beastly beauty requires.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Price, Speed

    Rated 5 out of 5 stars

    Best iPad I’ve had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isnt enough good things I could say about this iPad. The size is amazing, the speed is great, and the screen is amazing!! It is 100% worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    The best ipad of the apple now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is th excellent ipad. It is ease for using an apple pencil for noting in college. The screen is beautiful w high resolution. Battery is good. I wish it has the fast charge so i can have more time to enjoy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best iPad by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is ridiculous and 120hz makes the screen moves like water I can't wait for iOS 11 to make more as a laptop replacement. I had the 2015 iPad 12.9 and it's night and day in speed and screen differences it's a must buy if it's in the budget.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Im loving the 2nd gen iPad Pro 12.9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro 12.9 2nd gen is even more amazing than people think it’s more faster louder and with the built in 4K display the color is amazing and stunning it’s a little heavier than the 1st iPad Pro but I still love it I’m on it everyday lol this is the best iPad that they came out with I can’t wait until they come out with more colors hopefully lol but it’s still awesome and amazing with games and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have the Air 2 and I felt that I was due for an upgrade...And oh boy did I UPGRADE! This thing is beautifully HUGE!... And super fast. For the its size I found it to be pretty light but believe me, its presence resonates! Now just waiting for iOS 11 Public Beta so we can finally enjoy its full potential!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    IPad Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad Pro 12.9 is the best thing in the world when it comes to taking care of business. It actually helps me when I need to add a third screen to turn towards my client when preparing any Accounting or tax work. I normally do not like covers on my tablets but my wife said she would kill me if I didn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 4 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is user friendly and super fast. Easy to pack and carry.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Love the oversized screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had iPads in the past, but really enjoy the size and features of this one. It's fun to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real 12.9 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! 12.9 inch Pro actually has Pro specs! Everything in the 10.5 version with humungo screen. As always, dependable, durable and amazing battery life. 120 hz motion is very welcoming.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great IPad better than regular ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPad is way better than the normal small ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPad I’ve ever seen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics of the iPad Pro is very impressive, that it feels like I’m holding a 4K tv in my hand. The quality of the camera is also very good, better than my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Portability, Price

    Rated 5 out of 5 stars

    Better than expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence between the 10” and 12.9” iPad Pro’s - I had to trade-off screen size versus memory. I went with the 64GB 12.9” to hit my price point and after a couple of weeks I can definitely say no regrets!! The screen size makes it almost a small laptop replacement but with instant on, better portability, and pencil support. I can highly recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Price

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple still does not disappoint. The larger of the IPad Pro series has a great screen size for whatever you do with it. I especially like that the Apple Pencil works great with the larger screen giving the user plenty of room to flow. Definitely get it through Best Buy because you can’t find a better price and if you do they match it,

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    LOVE THE SCREEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an ipad pro 9.7. When the new ipads came out I wasn't impressed with the new 10.5. While it looks very nice I though the screen could have been bigger. So I made the jump to the 12.9 and I couldn't be happier. I love how big the screen is and the response time it has is awesome. Being able to read things easily and see pictures and games on this screen is awesome. The ipad is super fast and the touch ID works great. Scrolling looks much improved over older ipads with the new 120 refresh rate. I didn't buy the new smart keyboard because my old Anker bluetooth keyboards from my 9.7 ipad pro works fine with this new ipad. For me the apple smart keyboard didn't offer enough value. But you can easily type on this huge 12.9 screen with the full on screen keyboard if you want, it's a vast step up from the smaller on screen keyboards on the 9.7 ipad. The only downside with this ipad is it is big to hold. You will want a stand or case to rest it on. Speaking of which none of the cases i saw at best buy on launch week (6/18/17) were made for this ipad. Old generation 1 Ipad pro 12.9 cases will fit it, but they block the camera sensor/flash on this new ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Beautiful Retina display........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this I-pad to replace my second generation I-pad which was starting to give me a few problems. The first thing I noticed was how vibrant and clear the retina display was, absolutely brilliant colors. Next I was surprised by how fast it was, it is extremely powerful and plays games very well. I was also surprised by the price as I believed the price of the 12.9 model to still around $1000.00 and I was able to get mine on sale for $699.00. I still find Apple to be the leader in tablets and I would recommend this tablet to anyone in the market for such a device. Along with the ability to write and save notes on the tablet I find it to be most useful!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Price, Speed

    Rated 5 out of 5 stars

    Excellent Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Ipad! It is my first tablet and I like the size and it’s super fast speed. It was worth the wait. Found the best price at Best Buy checking daily sales.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I change out my old iPad for this new model an I’m enjoying the large screen. It’s quicker then my old iPad I just love the speed and the size of the screen. The split screen where you can run them side by side only work with Apple apps. Example to this if open iTunes and notes they can run at the same time but some program can’t run together.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great IPad New Things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing you notice about this new iPad is it huge size at 12 inches it really gives you a lot of space to browse and open up various apps the Apple Pen is a must purchase to enjoy the pen features of this tablet you won’t regret it. Do keep it away from high places it is thin and fragile get a cover protector as soon as you can. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    I love my 12.9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple Products and this new, larger iPad continues my love relationship with Apple. It's fast, big screen, holds good battery life, replaces my computer almost 70% of the time. I love the camera and FaceTime from this device. I bought the apple keyboard, and pencil as well and they are awesome. In about two months this will be my main computer.

    I would recommend this to a friend