Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $359.99

Customer reviews

Rating 3.7 out of 5 stars with 22 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers frequently mention the affordability and value of the Apple - 21.5" Certified Refurbished iMac Desktop. They appreciate its performance and features for the price, making it a suitable choice for starting a small business or for personal use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Rated 5 out of 5 stars

    Mac

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works very well, and it does come with a keyboard and mouse!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just ordered this mac for my boyfriend to make music. It comes with the computer but not the apple key board or mouse. They put these plastic wired keyboard and mouse instead which was disappointing. Some of the keys don’t work either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my small business !

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ! Works perfectly fine. Was able to update to Big Sur 11.7.2 so far. Bought it to start a small business from home without having to spend too much since we are just starting . Comes with a new generic keyboard and mouse it’s pretty cool.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Would not recommend this type of unit myself.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife so she could use for meetings and her business use, With the specs on this it should be equipped to easily handle those but NOPE slower then a snail. I have a 2011 which I did put a solid state drive in that smokes this thing with older processor and equal memory. Not sure why this unit is as slow as it is but would not recommend this one for much of an anything. Might try a few upgrades but wow I really expect more out of this newer machine or I would have just bought a used on off Facebook, which I might still do that and just right this one off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mac computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the mony that i pay for this computer is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, value, and easy to operate. Nice screen and keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer and easy to use and love the screen size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the performance for the price. It has everything I need and more.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    iMac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome desktop just a little slow on loading but good..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple item

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a while back for my daughter and it has been working great! Price was good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    OLD OS cannot be updated.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    old operating system that cannot be updated is the reason for the 1 star review. It cannot even get updated to the Big Sur OS, much less the Monterey OS. I am surprised Best Buy would sell this at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sims great so far, if it last 2 or 3 years it's worth it

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    You get what you pay for, Buy NEW!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete waste of time purchasing a Refurbished iMac. Super slow, really buggy, and didn’t sync across iCloud. Not worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Refurbished Imac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely enjoyed my refurbished IMac , it runs like a brand one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was delivered ahead of schedule. Easy setup, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iMac looks new

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Christmas for my mom, her first apple iMac and she loves it

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    imac very slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow i cannot work in this computer take long time to open one funtion

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t update

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As another customer mentioned, it wont update. Thankfulky, BB took it back (hence the two stars; otherwise, it would be one … and an expensive trip to the e-recycling dump).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was a waste of money. It has begun to crash - 4 times. today. There should have been a longer return period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy= Best Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best products I was able to buy, the shipping was super fast.

    I would recommend this to a friend
Sponsored