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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 911 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the 27" iMac's large screen size and ease of use. Many appreciate its performance and elegant design, while some found the RAM upgradeable, a significant plus. However, the high price point and the performance of the Fusion Drive were common concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 911 reviews
  • Rated 5 out of 5 stars

    Best in its class.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Solid. Better than a PC. Pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is very large and clear. Fast computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing iMac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, make the switch from windows today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. New Mac is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! We are very pleased with our new iMac!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything you need it's fast quick response time great Graphics great display pictures look amazing on the screen

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Bad performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the 5K display is fantastic, the performance is so not worth the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    returned item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just discovered that my Apple - 27" iMac® with Retina 5K display - Intel Core i5 (3.0GHz) - 8GB Memory - 1TB Fusion Drive - Silver Qty: 1 was returned. i was never notified that delivery was attempted and just checked today, knowing that it should have been here weeks ago. i will reorder. Daniel D Swavely 301 FRANK H CUSHING WAY APT 1201 TUMON, GU 96913 Returned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Don't purchase if you want rewards points

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy recently changed its policy for its rewards members thus making apple products, the most expensive category in its market, no longer eligible for rewards points. The thousands of dollars I spend on upgrading apple products yearly will now be taken elsewhere hopefully with a better rewards program, you really do not value your customers. The computer on the other hand is wonderful but they should not have had this computer just sitting on the floor (literally just the box on the floor) during black friday. The box was damaged from carts and people knocking Into it and no security at checkout I could have just picked it up and walked out with a free computer. Since it was a christmas gift I had no choice but to have the damaged box but fortunately the computer was undamaged. Good job best buy putting a two thousand dollar computer on the floor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid quality and geek squad install first rate!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the melding of Apple’s product and Best Buy’s service yielded an excellent experience! Great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the screen and the quality good product that I would recommend to others. We bought 2 of them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a MAC - It just works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, It is working great for me. Love the screen size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but nothing amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my 10 year old Gateway to this Mac and honestly its not as amazing as I expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice BIG screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since opening and setting up computer I have had lots of connectivity issues with the computer. Has been quite frustrating. For an item that is so expensive really shouldn’t be having any issues what so ever.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's pretty good to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worthy to have one by your desk and just relax on your chair. i would like to recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is my 2nd iMac 27"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvements are nice. 1st one lasted 8 years with a ton of use. I stick with good things!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great IMac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer but it was an open box so I couldn't get apple care on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a good computer. This is my first Mac so it is taking some getting used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for 8 year old 27” imac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the extra memory and the ability to add more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I’m still learning how to Navagate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve have always used windows. The Mac is new for me, it’s taking some getting use too.

    I would recommend this to a friend