Customer Ratings & Reviews

Great sound and so comfortable! I got this pair to keep in the car for when I go shopping.

Great product. The purchase was easy, the item was ready when i went to the store to pick up. Open the package and they had enough charge for me to use immediately. Very compact and great sound, definitely recommend, especially for the price!!

I recently had an incredible experience with Best Buy’s customer service, and I can confidently say it’s one of the best in the retail industry. From the moment I walked into the store, the staff was friendly, attentive, and knowledgeable. They took the time to understand my needs and offered helpful recommendations without trying to push unnecessary products. What truly stood out was their willingness to go above and beyond. When I had a technical issue with my new laptop, their technical support team responded promptly and resolved my problem efficiently. They explained everything clearly, which made me feel valued and respected as a customer. Additionally, their return and exchange policy is hassle-free, making shopping with confidence. The overall experience left me impressed and satisfied, reaffirming that Best Buy’s service is genuinely top-notch. I highly recommend them for anyone looking for excellent customer support and reliable service.

Perfect all around. Buying another one! Connects easily. Looks great.

I loved this product, it works perfectly, how quickly I was able to get this product and how kind they were to me in the store and attentive, thank you very much for everything!

Hello my name is Leo and honestly I like the customer service when I went last month to but my kids their AirPods I got 4 of them and being a single father had to save money for couple months in order to pay for the AirPods when I bought them my kids got so happy and now they won’t stop wearing they wear them 24/7 and I’m happy to see them that they are happy put a smile on my face thank you Best Buy for the service blessings

Upgraded my old AirPods to these new one and I couldn’t be happier! Battery life is amazing on them and they fit perfectly in my ears.

I love my apple airpods. Very clear sound and fits perfectly!

IT AMAZING PRODUCT, GOOD SOUND AND NICE CONECTION.

Excellent love how they stay charged and don’t hurt my ears!

For the price and quality they sound really good. They are actually some of the better ones that are made by Apple. But you can get ones like nothing ear that offer better fit, battery life and sound. The worse things are the ear fit. They fall very easily out of ear. Better get a 3rd party ear holder.

I’ve been using Jabra for a decade but with them moving over to hearing aids only, I thought I’d try AirPods again…the sound quality isn’t up to par with other top of the line earbuds, and that’s a bit disappointing with their pricing being in the range of other earbuds. It’s not bad, just not excellent and not as good as I’ve been used to. The noise canceling is incredible though. Overall I like them, just don’t love them.

Great battery life compared to older models good ear fit

Great product. The sound quality is excellent! Battery life is very good.

I liked it, it has good sound and easy to use with an iphone.

The Apple AirPods 4 offer a refined design, improved sound quality, and seamless Apple ecosystem integration. The ANC model provides solid noise cancellation, while both versions feature USB-C charging and Personalized Volume. However, battery life remains average, and there's still no on-device volume control.

These AirPods are amazing! The sound is super clear, they fit perfectly and I use them every single day. I seriously love them- best earbuds I’ve ever owned!

Awesome quality work really well and maintain charge for a good amount of time.

Apple products are generally the best. I was disappointed with the previous generation AirPods because they were bigger and chunkier which caused them to fall out more. Glad they went back to the more streamlined design. Much better

Excellent sound and easy to use. Love these ear buds