Customer Ratings & Reviews

The sound and build quality is top notch! It blows beats by Dre out of the water. I think apple is trying to go after the audiophiles with their first attempt at luxury headphones. The only reason I’m giving it a 4 out of 5 stars is because it’s about $150.00 overpriced. The headphones are advertised as $550.00 dollars, but with tax I paid $601.00. Their are better headphones at this price point. Everyone compares Sonys XM0004, but it’s not a fair comparison. You can find the Sonys for $350.00 or less. Apple’s true competitors are the $500 dollars or more price point. No headphone maker can compete with AirPod Max’s craftsmanship. However, I’ve heard better sound from headphones at the $1000 price point. Also, the carrying purse for the cans is a horrible idea. Also, these headphones cannot be used for working out at the gym or going for a run. The sweat will damage the ear cups and flop around on your head. It’s strictly for comfort listening!

So, I’ve got an interesting story first about the service, then about the product. I had a pair of Sony WH1000XM4’s I purchased a year ago and essentially after using them I realized they weren’t for me, they actually hurt my ears, and the noise cancellation made me nauseous, so essentially I forgot about them (don’t judge me lol). A year later I went to the best buy on 82nd in Portland, OR, and I tell them this, the product was essentially brand new, had the og box and had everything in it, let me say I did not expect to get any money back for these and thought since I’m nearby why don’t I give it a shot … they returned the entire product for me and let me pay the difference for a pair of Airpods Max’s, essentially all I had to pay for these were $132, absolutely fantastic, and I wanna thank Noah, Arianna & Johny for helping me & doing this for me, and this will be one of the many reasons I’ll be shopping at best buy for a long time. Now the product, ended up getting the Black Airpods Max’s, these are absolutely fantastic, ESPECIALLY the noise cancellation, like I said previously the Sonys made me sick, didn’t feel good on my ears, and actually gave me a headache & nausea but these? PERFECT, I’ve been on a 6-hour flight with these on and let me tell you when you turn that noise cancellation on, you hear nothing but what you want hear, example you watch a movie? You’re gonna hear everyone’s voices clearly and everything else around you is non-existent, and they don’t make me nauseous or give me a headache!!! I’d say arguably these are one of the best noise cancelling headphones on the market currently, the battery life is also great, I had these on for a total of 8 hours including my plane ride and didn’t have to charge them once, highly recommend for those looking for longer battery life headphones and especially ones for longer flights, the headphones are extremely comfortable as well, I had earrings on and put these on over them and my ears didn’t feel cramped and were very cushioned, and I love how you can remove them and buy newer ones, now these are my ears that find them comfortable, I’d recommend trying them on in store if your skeptical. Bluetooth is also fantastic whenever your phone is nearby instantly finds the max’s and connects them. There’s a few downsides I’ve found with these headphones 1) the sound quality and base, it’s not the best imo, but everything else makes up for it, so it’s alright with me, 2) essentially these will never turn off or don’t have an off button you put them in the case and goes on sleep mode and essentially that’s turning it off lol, this doesn’t bother me but it might bother some, essentially keep your charger close by and charge it every night, you’ll be fine, 3) the last thing is these are indeed on the heavier side, they didn’t give me headaches however … I’ve seen reviews of people who have the opposite reaction, honestly, testing them out in store and using them for at least half a hour will probably let you know if the weight is going to be an issue, or buy them, keep the box and accessories and return them brand new after a week of using and you can get your money back. Overall, I’m satisfied with my purchase, and I don’t plan on returning these ever lol, thank you so much to everyone at the 82nd and Portland, OR store for helping me out! I’ll be back when I need more electronics!

It’s amazing, the color is beautiful and so is the sound quality. It completely encases your ears and the noise canceling doesn’t leave this white noise. I love them !

I have been meaning to grab these since they’ve come out but I was hesitant due to the price. Welp I caved this year and bought myself an early Xmas gift and it was def worth the wait. I am someone big on aesthetic so to say the least they are so cute and fashionable and give that sort of 70s-60s aesthetic that I love!!! Alright sound quality now …. Oufff off the charts the noise cancellation is scaryyy (in a good way) and I use it mostly when I am studying to tune everything out or if I’m eating and watching a show on my phone. The bass is great as well, and not like other headphones that literally vibrate for the bass IYKYK. The only downside is that I doesn’t have a case but the charging case that is not really protective, however I’ve placed them in the charging case in my book bag several times and there are no scratches or scuffs on them . Also you can buy a protective case from Amazon or Temu for the low low. Last but not least I love the fact the ear covers are magnetic/ detachable which is great when cleaning them. Just get them!!!

AirPods max are definitely going to take a chunk out of your wallet, and overall it’s worth it. I’ll give a score out of 10 for each category. Sound Quality-8 Noise Cancelation-10 Transparency mode-9 Bass-10 Build Quality-10 Appearance-7 Case-3 Overall-8.5 These headphones are overalls worth it IF you are extremely invested in the Apple Ecosystem as they will work flawlessly with any Apple Product. They excel in the mids and definitely don’t struggle at all with extreme high and low pitches. These will change the way you listen to music but you need to take some time and consider if they are right for you.

I'll just address common complaints. You know the rest. They sound god tier. They connect effortlessly. They have a excellent build. Q - They're what, 600$? They're headphones. Too expensive. A - They're not for you then, you should check out the Sony XM4 over hear headphones. They sound very good and are built pretty nice. These are for people who want something better than XM4s or NC700s. If those headphones are for you, save 200-300$ and get them. Q - They don't sound as good as other audiophile headphones. A - Correct! But good luck using those open back (no noise suppression) headphones in a loud environment, good luck taking them outside of your house (they need an amplifier, not wireless obviously) and again you need an amplifier which can range from 200$ to 2000$. Q - This reviewer said they don't fit that good. A. That honestly might be the case. It's subjective, however. I suggest you find someone who has a pair of these, if you can't, best buy has a return policy for situations like this. I will tell you that 1. they are heavy, but feel very light on my head. I used to have QC35 iis, and XM4s. I can wear these much much longer because of them being more comfortable. 2. They "fit" my head perfectly fine. Q - THE CASE A - I get you, I agree with you. It's pretty garbage. So make like I did and get rid of the bra case. Put it on ebay, sell it to someone, heck give it to your kids. It's garbage, you don't want to use it. I sold mine for 25$, and it sold within an hour of me posting it. (Huh? I thought everyone hated it? Apparently not!) Buy yourself an actual case, I got mine for 18$ on Scamazon. You can get Max cases pretty much anywhere. Q - (more of a complaint about Apple) But they're not repairable A - Well, I challenge you to tell me what wireless bluetooth headphones ARE more repairable than these. In my opinion Apple went above and beyond. They impressed iFixit of all places. The cushions are held on by magnets, of course. I'm sure you knew that. But did you know that the headband is replaceable? I don't recommend you try this if you have a pair already, but you CAN take the cushion off and stick a SIM tray tool into a little hole in the upper top of the inside of the ear cup *(please make sure you know which hole, it might hurt a lot if you have the wrong one)* and gently push in just like a SIM tray and the earcup will completely detatch from the headband. Good luck finding a replacement, but eventually down the line I'm sure there will be some on things like eBay and it's just a headband so if you get one that isn't exactly original, whatever. I will say though that I'm certainly not easy on my Apple things, but my headband still looks perfect. They look fragile, but unless you accidentally take a knife to it, it will be fine. If you can realistically afford them and want them, I cannot recommend them enough. They are fantastic, I have zero regrets whatsoever buying mine for the full MSRP of 550$. (they're now 500$ at time of posting) Enjoy them!

Great sound quality overall. Worth the money, use them daily for music, phone calls, etc. They are a bit heavy but if you are fine with that then you will love them. Amazing color and quality, physically and quality wise.

All previous over the head/ear headphones were too big for my head as well as uncomfortable because they pushed the glasses into my head and put pressure all over my head which made my mixed headaches worse. I was in the market to replace 2 sets of AirPod Pros gen 1 as my work headphones and thought I would try these since the battery life is 20 hours. Leave it to Apple to make amazing over the ear headphones that work perfect for petite heads as well as people who wear glasses. I have worn them for a week’s worth of meetings. They were comfortable and the battery still had 20%. A bonus is I got an open box pair for $380!!!

I bought the Apple AirPods Max for my daughter as a graduation present, and she absolutely loves them but I’ll admit, I borrow them every now and then too. The sound quality is outstanding, with rich, well-balanced audio, deep bass, and crystal-clear highs. The active noise cancellation is incredibly effective, making them perfect for studying, traveling, or just unwinding. I’m also a fan of the Transparency Mode, which lets you stay aware of your surroundings without taking the headphones off. The design feels premium, and they’re surprisingly comfortable to wear for long periods. While they are a bit of an investment, the quality and performance make it well worth it for both of us!

Love the color, the sound, the feel, & love how it matches perfectly with all my other pink Apple products.

I absolutely LOVE these headphones, they’re by far the best overear headphones you can buy-especially if you own/use them with an Apple device. They’re absolutely top quality headphones that any audiophile would love and appreciate, and they’re also absolutely gorgeous and beautifully designed, as all Apple products are. I love the range of colors available as well. One of the biggest, most stand out features of these aside from the excellent sound quality is their exceptional noise cancellation. These have THE best noise cancellation of any headphone on the market, regardless of price. No matter how loud and busy the world around you is, once you turn on noise canceling, it completely shuts the world out and lets you enjoy perfect silence or allows you to listen to your music or watch videos/movies without any background noise affecting and disturbing you. I also like the controls on the headphones themselves, as it’s very simple and intuitive. There’s a dedicated button just for the noise canceling and transparency modes as well as a small dial similar to what’s on Apple Watches that controls volume as well as play/pause, skip/next track and previous track, and also allows you to summon Siri as well as answer or decline and end calls (you also can do all call and text functions by voice, as well as Siri reading out incoming texts to you) these headphones also work with Apples spatial audio and head tracking, which can be turned on/off any time, but it unfortunately is a feature only available when used with an Apple device, and one other cool feature only available with Apple devices is the Find My feature, which allows you to be able to always see where your headphones are on a map in the event you lose them, so it helps make sure you’re never going to lose these and always be able to find them, which is an awesome feature.

Best on the market, there is no comparison. I have tried beats and they hurt my ears but these are so comfortable I can sleep in them. I wear them constantly and the noise cancellation is unmatched. I like on Lake Shore Drive in the heart of Chicago and can take walks with nothing but a low hum of noise from the 8 lanes of traffic that fly by me. My favorite thing to do is watch tv on my phone with them on, they have incredible surround sound quality. I know they are expensive but I will only purchase these headphones from here on. Definitely worth your money and investment.

these are the best headphones i’ve ever owned. the noise cancellation is so good and the volume and quality of sound is perfect. they can be used anywhere even the gym. and pretty durable too. and they take forever to die

The battery, microphone, and noise cancellation are good. But too heavy and difficult to carry around.

Great color!! Looks like it is so elegant! Love the noise cancellation and can adjust if you want to talk with someone while wearing them.

These headphones are what you would expect over the ear AirPods Pro to be. I will say that the only thing that stands out the most to be is that they only support aux through Apple's own proprietary cable. Another annoyance is that you can't actually turn them off, and if you want them to enter low power mode you have to lug around the ugly bra thing. Both of these cons still don't outweigh the pros as I've been using them with a Windows 11 PC for music and Zoom Meetings and it's been phenomenal. The transparency mode means I no longer have to remove my headphones when my family needs to talk to me during class, and the noise cancellation means I don't have to be distracted by the living room TV or conversations either. They are an online students'/WFH employees' best friend.

I've had these for about a year, and they are so reliable. I've tried different brands of headphones but these not only sit comfortably on my head but also switch easily from device to device compared to others. I also do not have to worry about the band breaking when I sleep with it so thats a plus!

I was a professional DJ for many years and used many over the ear headphones and these are the most comfortable, these will not blow your ears out but on full volume and the noise canceling on you can hear every note that was meant to be heard and it is still loud. These ARE an investment in pure sound. I purchased a case for mine and sweat protection for the cups, worth the money.

10 out of 10 ! really good sound quality and comfort. aesthetically looking too!

The AirPods Max by Apple offer a premium audio experience characterized by exceptional sound quality and active noise cancellation. Their sleek design, featuring premium materials and meticulous craftsmanship, ensures both comfort and style. With intuitive controls, including the Digital Crown for precise volume adjustment and playback control, the AirPods Max offer a user-friendly experience.