Customer Ratings & Reviews

Sound ok , not really hi res . Got them on sale best deal would not buy regular price.

Started hearing a loud screeching sound a week after purchase. It stop and never heard again. Hopefully no problems.

Amazing sound but one of the headphones does not call Siri. Maybe it’s a malfunction

These are the only pictures I took. This is the representative who handled it over phone and shipped a replacement he stated for us to send in the Walmart  one we received which shows ot was received by you guys already showing proof of the item we got which was NOT best buy airpods and we clearly know Best Buy does not have Walmart  merchandise. I've talked to 3 representatives over phone since after him because kept saying it was preparing for pickup at a Highland store because I feared this would happen again so requested for it to be picked up by ME. Now I have paid for some airpords  we never got instead were stolen or switched during shipping them. These are a Christmas  gift for our daughter. I understand  and realize the reason for an investigation  but we have done everything  we were asked to do in order to receive our airpods for our daughter before c and we still have NO airpods but paid for these. Please please something  has to be done this is stressful  and very upset as we have purchased other items for our kids for Christmas  from best buy and we receeived those items through delivery ordered airpods and this happens.

The AirPods Pro 2 that is received from the Marketplace vendor was not a genuine Apple product because I found that to be either a used product or a refurbished one or a fake product. The Marketplace vendor was quite response when I messaged them about the product, but they did not confirm the genuineness of the AirPods. Also, I couldn’t update the firmware for n the AirPods, which raised my concern and hence I returned the product.

Excellent Condition! Excellent service, thats all I can say with bestbuy

Unfortunately, the product packaging was not in good condition when it was delivered.

The Apple AirPods Pro are a premium pair of true wireless earbuds that offer a blend of high-quality audio, effective noise cancellation, and seamless integration with Apple’s ecosystem. Design and Comfort: Featuring a sleek, glossy white design, the AirPods Pro come with three sizes of silicone ear tips, ensuring a secure and comfortable fit for various ear shapes. This in-ear design not only enhances comfort but also contributes to improved sound quality and noise isolation compared to the standard AirPods. Additionally, the earbuds have an IPX4 rating, making them resistant to splashes and sweat, suitable for workouts and light rain.  Sound Quality: The AirPods Pro deliver a balanced audio experience with rich bass and clear highs. Whether you’re listening to bass-heavy tracks or orchestral pieces, the earbuds provide a satisfying and immersive sound profile. Adaptive EQ technology automatically tunes the music to the shape of your ear, enhancing the listening experience.  Noise Cancellation and Transparency: One of the standout features is the Active Noise Cancellation (ANC), which effectively reduces ambient noise, making them ideal for commuting or focusing in noisy environments. The Transparency mode allows external sounds to pass through, enabling awareness of your surroundings without removing the earbuds. This feature is particularly useful for conversations or when you need to be alert to your environment.  Controls and Connectivity: The force sensor on the stem of each earbud provides intuitive controls for music playback, calls, and switching between ANC and Transparency modes. Hands-free access to Siri is also available, allowing for voice control. The H1 chip ensures a stable and seamless connection with Apple devices, facilitating quick pairing and device switching.  Battery Life: The AirPods Pro offer up to 4.5 hours of listening time on a single charge with ANC enabled, and more than 24 hours of total listening time with the wireless charging case. The case supports Qi-certified chargers and provides fast charging capabilities. Pros: • Effective Active Noise Cancellation  • Comfortable and secure fit • High-quality sound with Adaptive EQ  • Seamless integration with Apple devices • Sweat and water-resistant design Cons: • Premium price point • Battery life could be longer • Limited customization options for sound preferences Verdict: The Apple AirPods Pro are a top-tier choice for those seeking high-quality true wireless earbuds with excellent noise cancellation and seamless integration with Apple devices. While they come at a premium price, their performance and features justify the investment for users within the Apple ecosystem.

As an avid music enthusiast and tech aficionado, I recently had the opportunity to test out the highly anticipated Apple AirPods Pro 2. Here's my in-depth review: Design & Comfort: The AirPods Pro 2 maintain the sleek, minimalist design of their predecessors, with a slightly refined shape for improved fit and comfort. The silicone ear tips provide a snug and customizable fit, ensuring a secure seal for immersive sound and active noise cancellation. Sound Quality: Apple has once again delivered exceptional audio quality with the AirPods Pro 2. The dynamic range is impressive, offering crisp highs, rich mids, and deep, punchy bass. Whether I'm listening to my favorite tunes or taking calls, the sound is clear and balanced, elevating my overall listening experience. Active Noise Cancellation (ANC): One of the standout features of the AirPods Pro 2 is their advanced ANC technology. With the ability to block out external noise, I can enjoy my music or focus on tasks without any distractions. Whether I'm commuting, working in a busy café, or simply trying to unwind at home, the ANC feature helps create a more immersive and enjoyable audio experience. Transparency Mode: The Transparency Mode is a welcome addition, allowing me to stay aware of my surroundings while still enjoying my music or podcasts. Whether I need to hear announcements at the airport or have a quick conversation without removing my earbuds, the feature works seamlessly, providing clear and natural sound transparency. Battery Life & Connectivity: The AirPods Pro 2 offer impressive battery life, providing several hours of continuous playback on a single charge. The wireless charging case ensures convenient and hassle-free charging, whether I'm at home or on the go. Additionally, the seamless connectivity with Apple devices makes pairing and switching between devices effortless, enhancing the overall user experience. Conclusion: In conclusion, the Apple AirPods Pro 2 deliver an exceptional audio experience with their sleek design, customizable fit, and advanced features such as active noise cancellation and transparency mode. Whether you're a music lover, frequent traveler, or professional on-the-go, these earbuds are sure to impress with their superior sound quality and intuitive functionality. Highly recommended for anyone in search of premium wireless earbuds.

The AirPods Pro 2s are an easy 5 stars for me. I used them for over a year before moving to the Pro 3s, and honestly, they set such a high bar that it is hard for anything else to beat them. Day to day, they just worked every time I put them in my ears: quick connection, stable audio, and no random disconnects or weird glitches. The controls on the stem were genuinely game changing. Being able to play, pause, skip tracks, and adjust the volume right from the stick of the bud meant I rarely had to reach for my phone. It made walking, commuting, or working at my desk feel much more seamless, because everything I needed was literally at my fingertips. On top of that, the head gesture controls to accept or reject calls felt almost futuristic. A quick motion to handle a call without fumbling for a button or screen was incredibly convenient and quickly became something I relied on. Sound quality was excellent across the board, with clear vocals, detailed highs, and satisfying bass that never felt muddy. The noise cancellation was strong enough that I could tune out background noise and really focus, whether it was music, podcasts, or calls. Transparency mode was also very natural, so I could stay aware of my surroundings without feeling like the sound was artificial or harsh. Comfort and reliability rounded out the experience. I could wear them for long stretches without discomfort, and they stayed secure enough for everyday use. The case was compact and easy to pocket, with enough battery life between the buds and the case to get me through long days without worrying. Overall, the AirPods Pro 2s are simply amazing in almost every way and remain one of the best audio products I have ever owned.

Was looking for a AirPods that were on sale and here I found them

The product is excellent, I just had a problem with late delivery

best in the market but the charging port changing from previous generation is forcing us to maintain multiple charging cables.

Amazing I love them ! Work perfectly wether you are rising one or both at the same time

I purchased two pairs of AirPods pro 2 but the second pair arrive defective with static in the right ear pod.

Need bigger earplugs for my ears, because the biggest one keeps slipping out my ear

Not giving the Airpods Pro a bad review, just the extremely bad purchase experience at Best Buy in Nampa, ID. Had set up the purchase online with a $45 trade-in for the original Airpods Pro. When I arrived at the store for pickup, the service person would not honor the trade-in, said he would go $29 max for the original Airpod Pros. He was very unprofessional, pawing over the trade-in items and stating their value wasn't worth $45, making imaginary claims of scratches on the case, which had been in an "Armored" protective case since day of purchase. Recommend anyone wanting to do business with Best Buy in the Treasure Valley area to head to over to Boise, ID

Item was fake. I bought two airpods but When i opened the other box, the sticker was tampered and the airpods has no protective plastic cover, no charger and there was even hair! I tried to return the same day that I receive the package, but bestbuy didnt accept it and told me to start a return process through mail, which I did. Now, i got an email that they will return the item to me because it doesnt have the serial number. The same reason why I am returning the item to best buy because there is no way that I will pay for something like this! Do something about it!

I like it but I think it’s a little big for my ears:)

Product looked brand new, no issues. Delivered on time