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Customer Ratings & Reviews

Your price for this item is $97.99
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The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 22532 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods Pro 2nd generation's noise cancellation, comfort, battery life, sound quality, fit, connectivity, and transparency mode. They appreciate the improved volume control and bass compared to the previous generation. However, some find the price to be expensive and have concerns about the ear tips staying in their ears and compatibility with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 22,532 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife. I have the gen 1 version. I’ve test drove these and want to upgrade to gen 2 myself now. They integrate a lot better with your devices and battery life is a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High Quality Wireless Earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really good with these earbuds. The noise cancellation is top-notch! It does an excellent job of blocking out outside noise while listening to music, podcasts, etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product they still sound good amd work great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these buds are by far the best brand I have purchased. I've had sony, bose, samsung. The noise cancelation makes me safe as I suffer from high pitch pain when unloading and loading dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good fit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AirPod pro for the ear well and don’t fall ouy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Consistently great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so used to wearing my ear buds and these are the best. There was no question on what brand or style I wanted. Always pricy, but always excellent and well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    If you got money, buy them :p

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is just above average at best. My one plus buds pro had a better sound quality. The integration with apple systems is just too good and hence don't regret the purchase as such. The full noise cancellation is a bliss but Adaptive noise cancellation is really tricky and doesn't always work as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    "Meh" first impression, then "Wow."

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have high frequency hearing loss, so most headphones and earbuds sound dull to me. Bluetooth does not help. Upon first use, the AirPods Pro were not any better than other earbuds I have used. But they do have the convenience of being wireless, which is why I got them. Then I discovered you can use the iPhone to make an adjustment to the high frequency output (similar to what hearing aids do) via Settings > Accessibility > Audio/Visual > Headphone Accommodations (turn this to "On") and under "Tune Audio For" select the desired Brightness (Slight, Moderate, or Strong). This will boost the high frequencies, and it was the fix I needed with my bad hearing! If you wear hearing aids, this might be all you need to do, but you can go one step further and add your audiogram under "Custom Audio Setup." Note that the above approach is different from using the "EQ" option under Music, since it will affect all sound output from the iPhone to the AirPods, not just music. I am now very pleased with the overall sound of the AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Air Pods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my AirPods upps sorry PRO :) my first pair were taken by my 9 yr old so I just had to pura she another pair. Excellent quality. Noise controlled perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Apple Product, work perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure at all if this will fit into my ears since I was using AirPods before which were without the buds, but they work perfectly. Haven't doubt the product once, was doubtful about the fitting, turned out to be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They’re ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say I have many Apple products. I love the quality and ease of use of iPhone, iPad and Apple watch. Recently I got the AirPods Pro gen 2 to upgrade my original AirPods gen 1, which I think work wonderfully. My new pro gen2 model has good sound, but I can’t detect a super amount of improvement over my old ones. A nice new feature my old ones do not have is volume adjustment, but Still getting the hang of where to touch to adjust the volume. One thing I don’t like is that they pop out of my ears and I’m afraid I’ll lose them, even with the smallest cushions. So much so that I got a strap that goes around the neck to attach them too. The biggest disappointment is that I don’t really think they’re all that sound canceling. The main reason I got these is to take them on the noisy airplane to watch a movie. I haven’t flown with them yet, but I can hear my tv just fine when wearing them. All in all they are ok, but It’s a lot to pay for just ok. I think the less expensive models are just as good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds and use them daily for conference calls and listening to music. The noise cancellation is fantastic and pretty close to my Bose noise cancelling earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancel amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho they look and feel the same as 1st gen, the upgeades are good enough for me. The noise canceling is alot better, my calls are heard more loud and clear and switching between all my devices has improved greatly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing ANC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing if they fit your ears. I wasn’t able to get the right fit with any of the ear tips, however the ANC and transparency modes were outstanding. Of course, the sound quality was satisfactory for earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ward

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Very loud and clear. Love using it at the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 2 out of 5 stars

    Terrible call quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new controls and sound isolation are awesome, but, call quality is my highest need. From the first original AirPods I have had the best combination of hearing and being heard in calls of any headset I have used in the 24 years I’ve been driving a semi! But these 2nd gen AirPods pros have enough “wind” noise that those I call are constantly asking me to repeat myself! I exchanged the first ones I got after they failed the sound test and the new ones are doing the same thing so I’m returning these tomorrow to try another brand that a reviewer says has better call quality, maybe Bose will work, if they’re comfortable in my ears for all day use. I pray Apple fixes this problem so i can get them again later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for videos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome when watching movies or any other kind of video on your iPhone. They connect super fast and the noise canceling is very intuitive. Sound is good, but lacks a little in the lows. Overall, great headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My favorite earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality apple product. I have small ears and they are the only ones that fit comfortably abd dont hurt my ears. Even better deal when you have Total Tech=apple care

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Noticable Difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the bad news, I think because Apple is late on the update for the iPad it appears to be some connection issues at times. Now for the goog news... Everything is better in every way. Sound quality, battery, fit, transparency is better. Because of the Apple ecosystem switching from devices is seemless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veey comfortable to wear. Noise cancellation works well but be sure to size them correctly. Wasnt a huge fan of the motion tracking spatial audio but the normal spatial audio is fantastic

    I would recommend this to a friend