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Customer reviews

Rating 4.8 out of 5 stars with 78319 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Rating 4 out of 5 stars with 16 reviews

Customers are saying

Customers express satisfaction with the AirPods' sound quality, battery life, comfort, wireless capabilities, ease of use, fit, and price. They appreciate the excellent sound quality, long battery life, comfortable fit, and convenience of wireless connectivity. Customers also find them easy to use and appreciate their fit and affordability. However, some customers find them expensive and have concerns about their design and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 78,319 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Really Good >:)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll admit that for one, I am not a picky person, and for two, I am not all that tech savvy; so, if you can relate, get these! I don't write too many reviews but I just had to for this product because it ended up being better than I thought. I bought these partly because I don't know what happened to my Jaybird Bluetooth earbuds and partly because I just wanted to buy something after getting financial aid haha. So, I'll get to the pros and cons that I have noticed so far after 4 days of good use. Sorry if this review is long haha. **Also, case not included, I bought it off Amazon :) PROS: -Sound quality is nice and clear -Sound can get VERY loud if that is what you prefer -Battery life is pretty decent -You can use only one ear bud if you prefer -Double tap feature to go to the next song is awesome -I can leave my phone in my room and go all the way to the bathroom or kitchen and the Airpods stay connected! -Airpod case holds a decent charge so I won't have to constantly bring my charger everywhere (since I don't own an iPhone) -Customizable via cases -Music or audio pauses when you pull your earbud out of your ear which is cool -They fit in my average to small sized ears which is nice but if they don't fit you can always just buy rubber slip-ons for them :) -Comes with lightning cable for those of us who don't already have one (but adapter not included) -Seamless connectivity to both my iPad, my computer w/ Bluetooth, and my Samsung phone CONS: -Not the Airpods fault, but for my custom case in particular, the case covers the button on the back of the Airpods that is needed to connect to a device for the first time, and my case is hard to take off (but again, that's my fault haha) -If you are disorganized and clutzy like me then you most likely will lose one or both HOWEVER I remember reading that there is an app for iPhone users where you can track them down if they are in their case so that is nice (not for us Android users though lol) -I remember reading that some people had problems with their Airpods holding a similar charge, like one was weaker than the other, and that's a con but I don't know if it is necessarily going to be most people's experience, only time can tell -The most frustrating con that I have experienced so far with about 4 days of use is that if you do not own an apple product such as an iPhone or iPad, then it is going to be hard for you to tell at what percentage your Airpods and case are at because even apps for Android devices that help you with that are not the most accurate, I have tested this because I own an iPad and a Samsung phone and the app and my iPad showed different percentages of Battery life, the app was off by either 5% or 10% most of the time With all that being said, it is really hard to complain about these Airpods. Believe me, I wanted to not like these because for years they have been a trendy thing and I tend to be stubborn and go against the new trend of the year so that's why it took me so long to finally get these, but better late than never. Seriously, just get them, especially if you're not too particular of a person and really just want some easy to use wireless earbuds. I actually prefer wired earbuds most of the time, but since my new phone does not have an audio adapter and I lost the wireless buds I had previously, I figured why not. At least wireless earbuds don't get tangled up in your pocket. **Only reason I gave Value 4/5 is because 130 bucks for some earbuds is still pretty expensive, even if they are really good Some extra info: I have owned Beats Solo Wireless headphones and Jaybirds wireless earbuds and as much as I loved both of those devices, I think I am probably going to end up liking these Airpods a whole lot more! My Beats and my Jaybirds did NOT have the same long-range connectivity as these Airpods do. I also must say that these Airpods are way more comfortable than having a heavy headset on and having the rubber wings of my Jaybird earbuds jabbing into my ear crevices for hours. So, just things to consider if you have also owned devices such as these :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Perfect Everyday Companion - Apple AirPods 2nd

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Perfect Everyday Companion - Apple AirPods 2nd Gen I've been using the Apple AirPods with Charging Case (2nd Gen) for a few months now, and they have quickly become an essential part of my daily routine. Here are my thoughts on what I liked and what could be improved: What I Liked: Seamless Connectivity: Pairing the AirPods with my iPhone was effortless. The connection remains stable and rarely drops. Sound Quality: The sound is crisp and clear, with a balanced mix of bass and treble. They perform well across various genres, from podcasts to music. Comfort and Fit: The AirPods fit comfortably in my ears, even during extended wear. They stay in place during workouts and daily activities. Battery Life: The battery life is impressive. I can easily get through a full day of use, and the charging case provides extra juice when needed. Siri Integration: Having Siri just a "Hey Siri" away is incredibly convenient for making calls, sending texts, and getting directions hands-free. What Could Be Improved: Noise Isolation: While the sound quality is great, the AirPods don't provide much noise isolation. They might not be the best option for noisy environments. Fit for All: While they fit my ears perfectly, I know some people find them uncomfortable or prone to falling out. Including additional ear tips could help address this issue. Price: The AirPods are on the pricier side. While the quality justifies the cost, it might be a barrier for some users. Overall, the Apple AirPods with Charging Case (2nd Gen) are a fantastic choice for anyone looking for reliable, high-quality wireless earbuds. They have become my go-to option for listening to music, taking calls, and using Siri on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    best earpods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, the sound quality is simply outstanding. The AirPods deliver crisp, clear, and immersive audio that brings music, podcasts, and movies to life. The balance of bass, midrange, and treble is perfectly calibrated, ensuring an enjoyable listening experience across a wide range of genres. Whether I'm rocking out to my favorite tunes or engrossed in an audiobook, the sound reproduction is flawless. One of the standout features of the AirPods 2nd generation is their seamless connectivity. Pairing them with my iPhone was effortless, thanks to the intuitive and efficient pairing process. The moment I removed the AirPods from their case, they instantly connected to my device, allowing me to indulge in my audio content without any hassle. Furthermore, the Bluetooth connection remains stable and reliable, enabling uninterrupted playback even when I'm on the move. The design and comfort of the AirPods are also praiseworthy. They fit snugly in my ears and stay put, even during intense workouts or walks. The lightweight construction ensures that I can wear them for extended periods without any discomfort. Additionally, the absence of wires makes them incredibly convenient, eliminating the hassle of tangled cords while providing the freedom to move around effortlessly. The battery life of the AirPods is remarkable. The earbuds themselves offer around five hours of continuous playback, and the accompanying charging case provides multiple additional charges, extending the total usage time. The charging case is compact and easy to carry, ensuring that I can keep my AirPods powered up on the go. Another feature that has truly impressed me is the integration with Apple's ecosystem. The AirPods seamlessly sync with all my Apple devices, allowing me to switch between them effortlessly. Whether I'm listening to music on my iPhone, watching videos on my iPad, or taking calls on my MacBook, the transition is seamless, and the AirPods automatically connect to the active device. Lastly, the AirPods boast a range of intelligent features, including Siri integration and touch controls. With a simple tap, I can summon Siri to perform various tasks, such as adjusting the volume, skipping tracks, or answering calls. The touch controls are responsive and intuitive, making it easy to manage my audio playback without needing to reach for my device. In conclusion, the Apple AirPods 2nd generation have exceeded my expectations in every way. They deliver exceptional sound quality, provide convenient wireless connectivity, and boast a sleek and comfortable design. With their long battery life and seamless integration with Apple devices, they have become an indispensable companion for my daily routines. If you're in the market for wireless earbuds that offer a premium audio experience, the AirPods 2nd generation are an excellent choice. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Loving them so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on sale at Best Buy for $99 to replace a set of Soundcore earbuds. I really never understood the hype of the AirPods, until I tried them. The sound quality is amazing, deep rich bass, crisp highs, and clear mid tones. I was afraid the fit wouldn’t be great and they would fall out, but they have been pretty good so far. I did get some silicone covers for the earbuds, and maybe this is why the stay in so well. I use the AirPods everyday, and with the included charging case I easily get a full days worth of listening. Phone calls with these paired to my iPhone 12 Pro Max is fantastic. Just like every Apple device, as soon as I opened the AirPods, they instantly paired to my phone and I was ready to go. I thought about going with the AirPods Pro Gen 2, and still might. But for $99, these are a steal, and really can’t be beat. Yes, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Seamless Audio Experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods (2nd Generation) with Charging Case provide an exceptional audio experience with the signature convenience that Apple is known for. These wireless earbuds are designed for effortless pairing with Apple devices, allowing you to enjoy music, podcasts, and calls with just a tap. The built-in Apple H1 chip ensures a stable and fast connection, providing a seamless listening experience with minimal latency. The AirPods offer clear, high-quality sound and feature dual beamforming microphones that help reduce background noise, making calls and listening enjoyable in any environment. The Charging Case provides more than 24 hours of battery life, ensuring that your AirPods are always ready when you need them. The compact, ergonomic design of the AirPods ensures comfort for long listening sessions, while the intuitive controls allow for easy management of volume, playback, and calls. Available in classic white, the AirPods (2nd Generation) are a reliable and stylish choice for anyone seeking premium sound and the convenience of wireless technology.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Fully recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods were ready for store pick up within a few hours and work perfectly! They were much more affordable on Best Buy than on Amazon or Apple directly and excellent service at the Westbury, NY branch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Favorite Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods 2nd generation, original still my favorite hands down. Fits my ears perfect, overall sound quality is there. I keep buying these over and over, keep them around for spares. Im also really like the wired version of these headphones. A little pricey considering there are other brands that cost less. Battery life is good, lasts over a day, headphones fully charge under 5 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    The best AirPod in that words 10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I'll start by saying that I'm really delighted with the AirPods because they really have good sound and best of all, the charge always lasts more than 2 hours when I'm using them. I would 100% recommend them. The truth is that Best Buy has the best ones. I've bought them elsewhere but they can't compare to what I have now. I recommend them. I love them. For me, 10/10 in all aspects, even the material is very good. The best of all is that 100% original, no copy, no fake, all original

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    AirPods 2nd gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality really is excellent with these 2nd gen AirPods. I love the available skins and cases from sporty and rugged with attached carabiner to elegant and fashion forward jewel encrusted options. The optional ear hooks and magnetic straps come in lots of colors and make the AirPod even easier to enjoy. Being compatible with the “find my” app is also a bonus. But most importantly it’s the sound quality I’m looking for and AirPods brings it. Best Buy’s price could not be beat!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    Amazing quality love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods and I have been extremely impressed with their performance. The sound quality is fantastic, with clear highs and deep bass. The connectivity is seamless, as the AirPods quickly and easily pair with my iPhone. The design is sleek and comfortable, and I love how they fit securely in my ears without any discomfort. The battery life is also impressive, lasting several hours on a single charge. The charging case is convenient and compact, making it easy to take the AirPods on the go. Overall, I highly recommend the Apple AirPods to anyone in the market for a high-quality pair of wireless earbuds. They are a bit pricey, but the quality and performance are definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good looking out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are working really good, I use them everyday and they work great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods 2nd generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2nd generation AirPods are a good place to start. They are a perfect shape and can fit in any pocket or bag. While they don't feature the improved audio quality of the more expensive 3rd-generation AirPods, they're made with the same H1 chip so performance isn't drastically different. They sound so good and are a perfect fit. And a good price for such good quality. Came in the mail really fast and nothing was damaged. They also have a built in tracking device so youll never lose them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they sound great work great look great good deal I only needed the 1st gen I understand the 2nd gen is a little more upgraded but who needs it? All I wanted was the AirPods I had no head phones so I decided why not I bought some little ear covers so they stayed in my ear which was a perfect decision cause now they don’t fall out cause one of my ears would fall out cause not all ears are equal lol. I would buy if you want to splurge!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Should have bought sooner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put off buying these because I am not a fan of the stock buds that come w an iPhone. Tried others and just could not stand the fit, and I tend towards quality products so I was getting very annoyed w the inability to fond a good solution. So I figured what the heck, reviews were good, they were on sale so I would give them a shot. Have to say I regret not moving on sooner. While the fit is not five stars they are easily a 4, and I am very impressed w ease of connectivity and range. This will go well over 3x as far from device as my Bose over the ear headphones and the sound quality and clarity is outstanding. They charge very quickly in the little storage box and it gives you a very intuitive charge level indication on the device when you flip the lid, assuming the device is nearby. And it pairs easily to both of my Apple devices concurrently, which was a real irritant w some other brands. Overall an over 4 under 5 but I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    Apple in all its glory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphones! Great for music and talking! Sound is amazing. Sit in ear comfy. Very long lasting Apple quality in all its glory! Packed very nicely!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods 2nd generation offers outstanding sound quality, seamless connectivity, and a sleek, comfortable design. Pairing them with my iPhone is so easy. The battery life is great, offering around 5 to 6 hours hours of continuous playback. Also allowing multiple additional chargers with the case. Overall, the AirPods 2nd generation is highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Wireless

    Rated 5 out of 5 stars

    Great for office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really took me a long time to finally give in to buying these. They honestly look so ugly, and I still think they do. I'm slowly accepting that they are the norm now to wear them in public. -cringe- Anyways I received a coupon from best buy and I just caved in and bought them on black friday since they were on sale (not by much). I used that sale plus my $25 giftcard and bought them. I literally shook my head vigorously and to my surprise, they did not come out. And trust me, I was seriously shaking my head. Got dizzy and a headache. The quality is actually really good. I wear them in the office and forget they're on sometimes. It's also easy to make phone calls without the hassle of wires.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good AirPods…

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to replace some original generation AirPods that no longer held a charge. These work great, fit in ear well, good sound, great battery life, and work as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    Yess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are actually so good I was afraid to buy them from Best Buy instead of apple but yess this did the job for me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very convenient especially when I’m walking around or doing other activities and I don’t have to constantly hold my phone which is perfect the only thing is it after a while they do tend to hurt the inside of my ears but I can tolerate it and I’ll just take them out for a little while the battery life on them is that they don’t last all day but for the majority of the time the best thing about it is that once they start to go dead I can pop them in the case and they’re charged within a matter of minutes normally what I would do is use one and when that one dies I can switch them out! Pricey but worth it

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4 out of 5 stars with 16 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about treble quality, design, size and bass quality. Editors are less positive about soundstage and noise isolation. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 86/100 = Very good quality.
  • TechRadarRating, 3.5 out of 5September 8, 2022

    Apple AirPods (2019) reviewAre the second-gen Apple AirPods worth your money?

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  • Tom's GuideRating, 4 out of 5Sherri L. Smith on November 6, 2019

    Apple Airpods Review (Gen 2): A Smart Upgrade for 2019The new AirPods brings wireless charging and hands-free Siri into the mix with longer call times and clearer audio.

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  • PCMagRating, 3 out of 5Tim Gideon on March 29, 2019

    Apple AirPods (2nd Generation)The second-generation Apple AirPods come with a wireless charging case, but do little to justify their higher price or improve upon the shortcomings of the original model.

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  • MashableRating, 4.3 out of 5Raymond Wong on March 28, 2019

    Apple AirPods 2 review: Still the best wireless earbuds you can buyApple's second-generation AirPods are still the wireless earbuds to beat.

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  • ZDNetRating, 4.5 out of 5Jason Cipriani on April 3, 2019

    Apple AirPods (2019) review: A subtle, but meaningful upgrade Review | ZDNetApple's AirPods have finally been updated. We take a look.

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  • 9to5mac.comChance Miller on December 26, 2021

    Tips and tricks for getting the most out of your new AirPods or AirPods ProAirPods and AirPods Pro are some of the most popular Christmas gifts every year, and that was no different this year. Aggressive sales pricing and ample supply saw many people unwrap AirPods or AirPods Pro today. Here are some of the best tips,

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  • Tech AdvisorRating, 4 out of 5Lewis Painter on October 18, 2021

    Apple AirPods 2 reviewWith Hey Siri support and an upgraded chipset, the new AirPods are amongst the smartest wireless earbuds on the market.

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  • CreativeBloqRating, 3.5 out of 5Matthew Bolton on August 9, 2021

    Apple AirPods (2nd Gen) reviewAre Apple AirPods still a good choice compared to newer wireless earbuds?

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