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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 15 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are pleased with the large screen size of the Certified Refurbished 27" iMac 5K. Many appreciate the bigger display for improved viewing comfort and the ability to work comfortably. Positive feedback highlights the enjoyable visual experience offered by the large screen. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best purchase in a while

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer not being able to decide whether to invest in a laptop or desktop. I remember using these huge Mac’s with 27” display in university and so I actually was able to find the same kind. I bought it for around 800usd and it came in perfect condition, I’m so happy I chose best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What is the Function of your Geek Squad?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may have to return this item for the following reasons : 1. I’ve been locked out of the computer after attempting to update the OS. 2. The keyboard/mouse that came with it is inefficient and also some of the keys don’t work. 3. So far, no one I contacted at Best Buy via telephone can point me in the right direction to correct this situation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Apple 27" Certified Refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my iMac computer a few weeks ago. It was like having a brand new one and had all the bells and whistles. I had one that was built for me in 2016 as a Christmas gift and my husband wanted to surprise me, yes he Did. It was breaking down, slowly, and while I did read the news and played games on it, I missed all the adhere to that my new one has. Someone asked me why I would buy a refurbished one, and I just mentioned it is Certified, so that's good as gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best, Best Buy is Gulfport, Mississippi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it’s perfect! It’s a MAC! I am so grateful for the Best Buy team helping me pick my items for my new business. I will be buying a printer soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb Apple iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a fraction f the price... Only issue I have is that the keyboard is small and not Apple made.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Beautiful screen and Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Love it. Big beautiful screen, For old eyes its a real joy, I did add on a Samsung TB

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding value for a very good computer. Bought it for my Stepmother who loves the bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc technical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. It has a great performance I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond my expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, great quality, I highly recommend it. It helps me a lot to get my work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice love it everything work right so far ONLY THING SHOULD HAVE WIRELESS MOUSE AND KEY BOARD

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably A Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the product because the Apple store strongly recommended that I do so. They said a lot of BestBuy Apple products were locked by small businesses and took a long time to fix. They also said it will retire in the next year or 2. I returned the iMac even though I was looking forward to finally getting on MacOS and a 5K screen, and it took forever for my order to be refunded. I used return to sender method so I never touched the product, the tracking said it went to my 'local' Bestbuy but I still had to wait several days before the $800+ was refunded to me. I think that's wrong. If I never touched the package and the store received it unopened, they should refund the cx whether it arrives at the location of shipping or not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hoping this would work out! i don’t need the latest and the greatest but after migrating my data from another machine, it wouldn’t take my password ! i had to return it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Looks new and runs great. Came with wired mouse and keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only one i seen sold out with best specs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer only computer ive seen with the best specs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the items and service from Best Buy. Will be buying again

    I would recommend this to a friend
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