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Customer Ratings & Reviews

Your price for this item is $129.99
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The previous price was $139.99

Customer reviews

Rating 4.4 out of 5 stars with 40 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the responsiveness of the touch screen and the overall functionality of the refurbished iPad Air. The screen is described as "perfectly clear" and "reads touches well." Customers also appreciate that the device "looks good and works great." However, some customers have expressed disappointment that the device is not GPS-enabled, despite being advertised as such.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 40 reviews
  • Rated 5 out of 5 stars

    Satisfied with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as described. No issues yet, iPad was able to update to iOS 15.7.7. Satisfied with purchase so far!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t recommend. Screen has lines in it and fading. Best Buy said can’t do anything about it. Been given the runaround. Paid for a device I can’t use. I was told it was an Apple screen malfunction. But I purchased with Best Buy. Apple is really particular about touching preowned devices. Save your money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works great. The size is perfect for easy work.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heating issue

    Rated 4 out of 5 stars

    Great for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great for the past few weeks. Battery life not that great and it also gets a little warm with continued use. I purchased for my grade school child so she could use it during instruction and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase still working great I have had it for almost years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition. It was needed to do an update to the latest software but other than that it works well for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Great deal and happy so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my 11-year old daughter has been very happy with this iPad. It came well packed and looks like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t too sure about this product at first because it was refurbished but it works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy products have never has bad anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Condition & Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this refurbished ipad works like new. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had No issues with this product. Works with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother who new to technology. She really has enjoyed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It looks & works just as I had hoped.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an IPad Air, I’ve had it for years. I really like the IPad Air. I’m gifted the IPad Air, & decided to get an IPad Air2. There are a few differences, I like the air2 better, it has a few more features. I’m pleased with the IPad Air 2.

    I would recommend this to a friend
  • Pros mentioned:
    Emailing, Facetime

    Rated 5 out of 5 stars

    Great IPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great fast do a lot of FaceTime and emailing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition Ship puick Box up well Price was sam as new:(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, came as it stated. Was exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Love

    Rated 5 out of 5 stars

    Sauc13Esa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, its my go to for everything!!! Thanks bestbuy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No problems

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good iPad no problems with the I pad it’s really durable. My kids dropped it a few times and didn’t leave a crack until it was dropped off a five foot tall table onto the tile floor.

    I would recommend this to a friend
  • Cons mentioned:
    Apple pencil

    Rated 5 out of 5 stars

    This was a nice ipad but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not not compatible with the apple pencil. BUMMER!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty perfect condition. Works like brand new. Bought for my toddler and she loves it.

    I would recommend this to a friend