Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $269.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 162 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and condition of the Geek Squad Certified Refurbished 10.9-Inch iPad Air, noting that it often arrives in better condition than expected and functions well. The device's speed and ease of use are also appreciated by users. However, some customers have expressed concerns regarding the screen quality, battery life, and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 162 reviews
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Scratched screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but had a faily large (about 2 inch long) deep scratch on the screen. Deep enough you can feel it with your finger nail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use for work. Came looking like-new. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in great conditions! I was happy with the refurbishment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurinished is the way to go

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its basically like new but not. Really great for when I need extra devices for my business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son for Christmas and it will be a grand slam!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Ipad! Easy to use and has a lot of functionalities that makes your day easier to work and/or study!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as advertised and works great. Delivery was also very quick.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Think Twice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPad but not a refurbished one . I got A refurnished iPad due to all of the reviews but mine came all scratched and the battery is the worsts. Charged it to 100 and in 20 minutes went down to 70 percent. My opinion not everything is worth being refurbished

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    review of my ipad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great condition, works great it just like a brand new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Mom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted to my mother, as a computer variant with similar controls to her iPhone. Utilizing the storage to eliminate iCloud usage. Unit shipped on schedule, arrived as indicated with little to minor blemishes, along with its included accessories.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was nice, But it has a big dent in the case right at the camera. i will need to see if it give me a problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great iPad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition - seems like a brand new iPad. Came with charger and block. Crazy good value for great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Ipad Air 5th gen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Condition I Can’t Tell It’s Refurbished Very Pleased With The Purchase

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Used product with many scratches

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand it would be used, but what I received is a used one with many obvious scratches on rhe screen. Also, the original cable was missing and there is only a third party cable. Returned and get a brand new one from Bestbuy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Just like new!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works almost as if I bought a brand new iPad! 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for this price still getting everything you need on the budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad Air

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first iPad it’s been amazing! I’m still figuring it out and making it work for me, but so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and the customer service was excellent the Sale associate was helpful to me he explained everything to me what all I need how to work it far as the functional aspect so I will be going back to best buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best iPad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tablet or iPad for the price. Great performance, great screen resolution!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    refurbished grat deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal thank you best buy, bought refurbished for a great deal. Had to keep refreshing the page for a chance at it but it was worth it.

    I would recommend this to a friend
Sponsored