Customer Ratings & Reviews

Great price absolutely, no problems at first i was skeptical but am happy.

Amazing product!!!! Everything is working really good. Charger is also really fast! Thank you!

It's not bad, just kinda outdated and not really good if you want to edit photos/videos. But for general use it's good to go

Looked perfect no flaws and is working great. Saved money

You can enjoy this laptop's exceptional features at a discounted price with our exclusive student's discount.

Excellent, fast, good battery life, good to go for refurbished

i like how it is easy to set up , good laptop for such a price

Package came as expected and delivered on time, purchased for my mom who needed a new laptop but not quite brand new.

My daughter loves her new ( Used) laptop. Really great price for a college student

Couldn't have asked for a better deal! The laptop was just as described and works great! Looked like a new unit except for some very, very minor scratches on the top side of the laptop.

Appears to be in flawless condition, and is working beautifully so far.

Still a good purchase, fast and capable of word and everything I need.

Excellent refurbished computer that is accessing expectations.

Well worth the money, especially if you're looking for a discount. So long as you don't mind some scuffs on the outside of the device, it's a great value.

Great for my school homework would recommend love!

Great computer for any high school kid.The price was great.thank you best buy

Stop working less than a month after purchasing. Bought for my grandmother first year of college had to find another only had it 2 weeks I didn’t get the warranty big mistake did think it would last more than 2 weeks though

It was a gift to my daughter and she is extremely happy with it so for me that is all that matters. She said the battery life is good, the speed was good and the display is awesome!

Excellent condition and worth to buy. Much recommended.

I received the wrong laptop from Best Buy when purchasing this (I received one with 256GB SSD instead of 512GB SSD). The customer service line said I had to go to the store to do the exchange, the store said I had to call the customer service line. After spending more than an hour speaking to five different customer service reps after going to the store, the fifth agent told me I'd need to call back in 2-3 days to see if someone could help me exchange for the product I actually ordered. Truly unbelievable. I will never order from BestBuy.com again. Also, everyone please check that the specs on the laptop you received actually match what you ordered.