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Customer Ratings & Reviews

Your price for this item is $389.99
The previous price was $1,499.99

Customer reviews

Rating 3.6 out of 5 stars with 47 reviews

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Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

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70%would recommend to a friend

Rating 4.5 out of 5 stars with 9 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 47 reviews
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! A few more imperfections than expected for “excellent” condition but regardless can’t complain with the computer I got for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible MacBook and lies.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with thinking it would actually be a great laptop for my business to atleast try it out and see if I should buy a brand new one. Well not even two weeks in and the screen goes completely black. Can’t fix it and I live over 2 hrs away from a Best Buy. Tried reaching out the the geek squad and that was an absolute joke. Absolutely no help what so ever. Will not be recommending this device what so ever. Also when I bought this and looking in the info and specs I was told it’s a 2023 model and when I get it’s not even the 2023. So they definitely should be held accountable for lying to begin with. I have screen shot to show that as well. Do not buy would highly recommend going with something else.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Good price

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but the battery is only at 50% capacity remaining. Was in great condition and had a charger

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer came in with a broken charger, broken screen, and the battery didn't charge after being plugged in for 12 hours. There was sticker stains on the computer. It was advertised under product specs as a 2023 13.3 inch and it was a 2017 13 inch. Absolute piece of junk. I returned it and I'll never buy a computer from best buy again. Highly highly disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returning a Mac Pro “2023”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot write the review because Best Buy sent me the wrong one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches and dents

    Rated 3 out of 5 stars

    MacBook Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was slow but once receive my device I was bit skeptical considering it is refurbished however, once I receive it I notice there was scratches, dents, and debris on the keyboard. Overall, the Mac itself seems to be working fine, I’ve only used few times, but am planning to make it my main laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good deal in terms of quality and price of the product. Never had any issues in using at work and home. Might need some accessories to protect it and longer life.Also you can gift it or trade it in good price when you wish so. Overall very nice apple MacBook Pro experience and I would like to buy it again when I need it.

    I would recommend this to a friend
  • Cons mentioned:
    Missing box

    Rated 4 out of 5 stars

    A good buy from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been a 5 of 5 stars but, the product came loose, without a box.

    I would recommend this to a friend
  • Cons mentioned:
    Lifespan

    Rated 1 out of 5 stars

    don’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a 2016 Macbook. The tracking does not update, so trying to return this thing was a NIGHTMARE. I don’t recommend it and the people at the BestBuy store didn’t recommend it either because Macbook really only work at the “peak” for about 7 years….

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome I mac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fits anywhere it works awesome nice resolution

    I would recommend this to a friend
  • Pros mentioned:
    Modern needs

    Rated 4 out of 5 stars

    Old Apple still works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles modern needs well. Needed machine to run church livestream setup and it runs well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gouged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top of the computer looks like someone took a knife and used it for a cutting board. This is def not considered excellent condition.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop at this time after having it short time I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Publishing Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It continues to blow me away that a “refurbished” product from Best Buy, including a MacBook Pro, comes with their guarantee for excellence. Mine arrived within 48 hours and was in absolutely perfect condition!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johnoy Davis

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In very good condition, for a fraction of what the cost would have been.

    I would recommend this to a friend
  • Pros mentioned:
    Expectations met

    Rated 5 out of 5 stars

    The Perfect Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I expected and more (*****) and that is 5 stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacbookPro Refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my MacBook. It was a great price and quality. I'm starting my own business and this is efficient in all aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition! It looked like a brand new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase at a reasonable price. Very satisifed with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop my daughter really loved it, great buy!

    I would recommend this to a friend

What experts are saying

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Rating 4.5 out of 5 stars with 9 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about design, performance, portability and usability. Editors are less positive about connectivity and touchpad. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 84/100 = Very good quality.
  • TechRadarRating, 4 out of 5Joe Osborne on November 20, 2018

    MacBook Pro with Touch Bar (13-inch, Mid-2017) reviewA faster, but still divisive, MacBook Pro

    Full Review
  • PCMagRating, 4 out of 5Tom Brant on July 31, 2017

    Apple MacBook Pro 13-Inch (2017, Touch Bar)The 13-inch MacBook Pro with Touch Bar gets even better with a processor upgrade, vastly improved battery life, and a slight graphics bump. But the entry-level, non-Touch Bar MacBook Pro is a much better value.

    Full Review
  • NotebookcheckRating, 4.4 out of 5Andreas Osthoff on September 26, 2017

    Apple MacBook Pro 13 (Mid 2017, i5, without Touch Bar) ReviewAnnoying fan. The MacBook Pro 13 without Touch Bar gets the Kaby Lake update as well. Thanks to the lower price, longer battery runtimes, and function keys, the entry-level model could potentially be the better choice for many users. However, you

    Full Review
  • NotebookcheckRating, 4.5 out of 5Klaus Hinum, Andreas Osthoff on June 30, 2017

    Apple MacBook Pro 13 (Mid 2017, i5, Touch Bar) ReviewEarly update. Apple already updates the MacBook Pro 13 after around 8 months. Modern Kaby Lake processors and faster SSDs are supposed to provide more performance. But did the manufacturer fix some issues of the predecessor? Update: The review is

    Full Review
  • MacworldKaren Haslam on October 20, 2021

    14in MacBook Pro vs 16in MacBook Pro (2021)There are two new MacBook Pro with a choice of M1 Pro or M1 Max chip. How are they different and which offers the best value for money?

    Full Review
  • StuffRating, 5 out of 5Tom Morgan-Freelander on June 21, 2017

    Apple MacBook Pro (2017) reviewApple's most powerful portable gets a performance boost for no extra cash. What's not to like?

    Full Review
  • Reviewed.comAshley Barry-Biancuzzo on January 31, 2017

    MacBook Pro 13-inch (Touch Bar) Laptop ReviewThe new MacBook Pro is one of the best yet—but is it worth the price?

    Full Review