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Customer Ratings & Reviews

Your price for this item is $694.99
The comparable value price is $2,799.99

Customer reviews

Rating 4 out of 5 stars with 143 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance and condition of the Geek Squad Certified Refurbished MacBook Pro, praising its large screen and smooth functionality. Many appreciate its ample memory. However, some users experienced issues with battery life and overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 143 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Macbook pro 16”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good ! Like new ! Love my new MacBook !!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has many scratches and toooo slow, and short battery life

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    MacBook Air is awesome!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth every penny!!!! Quick and super easy to get back to work!!! Love the shape and just ever about it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Smart shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my new laptop the laptop is brand new and performance is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my MacBook. Works seamlessly. Arrived quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Jamie’s review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, excellent delivery and price. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well looks good. Perfect for recreational use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality for a fraction of the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the quality. My only complain is some cosmetic blemishes due to being refurbished that are not important in the overall functioning of the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Flagler

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good for what I need to do work. The price is kinda high. The computer does everything I need it to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken hinge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been a great computer but it had been dropped and the hinge was going to break at some point, so I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MAC Book Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. I’m not used to buying remanufactured items but this is a special occasion and a big winner. I am happy with the performance and I’m happy with the price. Thank you Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Very pleased. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    TRASH

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there were negative stars that is what i would give. this computer was great until it just powered down on day and quit working. Used less than one month. Best Buy is absolute trash with refurbished products. DO NOT buy anything from here because there warranty and geek squad is an absolute JOKE! They do not care about customers or quality products. Best Buy is TRASH

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good chip and good condition :):):):):):)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for when an emergency laptop is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my computer in a emergency, and having a refurbished option helped immensely.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Refurbished Mac Pro laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to get a Mac Pro with 1tb at a low rate I tried the refurbished route. Mistake. Runs slow, battery was not new or refurbished. The charger was not an Apple charger and you know how Apple hates other products used on its stuff. Never buying refurbished again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product was worth every penny……………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The last of the Intel‘s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 2019 was the last year that Apple produced an Intel product. Still capable of running windows as well as Apple with a key selling point and an excellent purchase. I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook Pro 16”

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just fine for 15 days and then won’t power back on. Exchanging was easy.

    I would recommend this to a friend