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Customer Ratings & Reviews

Your price for this item is $694.99
The comparable value price is $2,799.99

Customer reviews

Rating 3.9 out of 5 stars with 141 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance and condition of the Geek Squad Certified Refurbished MacBook Pro, praising its large screen and smooth functionality. Many appreciate its ample memory. However, some users experienced issues with battery life and overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 141 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started right up. Looks beautiful. Screen is immaculate. Great purchase. So glad we found this one at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for school or just for regular every day use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience, shady Practices.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My "refurbished laptop" came with major eternal damage, including an actual DENT in the external shell. given the deal I got, I tried mot give it a chance, however its been having other hardware problems also. I am incredibly unhappy and will be seeking a complete refund, and have already bought a new laptop from blackmarket, id recommend anyone else save your time and money and do the same. this should have been sold as a used laptop, in fair condition at BEST, shame on you Best Buy!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro 16”. Fabulous item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refurbished MacBook & you would never know that it wasn’t new. This MacBook was recommended to me by a friend & I could not be happier that I purchased it. I highly recommend this to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste money battery is not good it need charge cable all the time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My macbook pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and very solid macbook pro for avarage students.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Disappointing Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not purchase refurbished again. The laptop was overheating and would not even allow me to download the needed software. I sent it back the next day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Price point a little steep for the condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condition is a little less than described, the price point did not match condition

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super laptop computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display and size of the MacBook Pro is astonishing. Watching Apple TV on it is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Kelly took care of my login problems and reset the drive for me. Excellent service; 5 Stars.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The laptop which never started

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine even did not boot. It was an additional pain to go and return it immediately. Kind of brought down my esteem on ‘geek squad certified label’

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy refurbished please this laptop didn’t last not even a month . When you ask Best Buy for help they don’t want to help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and services I love this place it’s my go to always!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad certified weapon of mass perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with the quality of my new Mac!!!! LOVE IT !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indeed great value for this hi-end MacBook Pro. I love the little touch screen on keyboard. Unfortunately, the new MacBook Pro Apple silicon M1 and M2 16” screen don’t have it. I was wondering why?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - Geek Squad Certified Refurbished MacBook P

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review was Excellent! My Mac Pro is great and working good. It was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished MacBook pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Care charged and the charger works fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new (refurbished) Mac!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been working very good. I was able to take advantage of the Florida sales tax abatement that was offered for a limited time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team was awesome!!!!! Roslyn Smith and others went beyond to help me get the best deal and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well looks good. Perfect for recreational use

    I would recommend this to a friend
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