Customer Ratings & Reviews

I transitioned from an iPhone 7 to the iPhone 11 Pro. The transition was seamless! Much easier than I expected. I’m still working on learning how to use the many features of the three cameras, but I’m progressing quickly. The battery life is above what I expected. I do an extreme amount of my work on my phone. And the battery hangs in. Great purchase! Well worth it!

It’s an iPhone. Not much has changed there for there average user. I had to upgrade because my iPhone X wasn’t acting right with my new employer’s apps. What I’m impressed with the most is the night camera. They’re so clear. Took a picture of stars at midnight and I could see the stars. The camera in general is just great.

I upgraded from the iPhone 7. I thought I’d miss the home button but I’ve gotten over that like everything else in life it’s just takes time!. The battery time is good actually it’s great. Now I have 5G I don’t have to tap on something go poop and then come back and hopefully it’s loaded by then.

Literally the phone has no flaws! I can’t really say anything bad about it! If you’re thinking about it just get it! No regrets!

Awesome camera night mode is amazing. Please see attached picture

Awesome, best purchase experience ever. Would highly recommend to my everyone.

fast charging and I like the midnight green color and the camera is amazing.

Like the phone. The dark mode is great. Very disappointed in the camera. After hearing so much about the terrific 3 cameras. Went to a concert the other day and the Mrs has an Iphone 8 and our pics looked the same - all blown out with the stage spot lights. Tried Googling info about taking pics at a concert and all the reviews are about how great dark mode is. No where on is there info on settings for a concert. Disappointed in that. Attaching a pic

I can’t get the find iPhone to upload all the time like the iPhone 8 did

When I first picked up this phone, the first thing I thought was "This is heavy". The Best Buy rep said it was because the phone case was made out of stainless steel. It certainly feels solid in my hand. The camera is amazing. The speed is as expected. And I adore that I have a much memory on my phone as my ipad. Battery lasts 24 hours for me, so it just needs to be put on the charger at night and I'm good to go. End result: I'm keeping this one and skipping the next several upgrades. Because it's that cool.

I went from an iPhone5 to a MotoG7 unlocked (I have ATT service) to try and save some money and what a mistake. After a couple weeks of texts and calls that wouldn't go through, along with countless hours with ATT & Moto customer service, I had enough & at the boiling point. Moto was useless, ATT had no clue. I wasn't asking for a miracle, instead just to be able to get or send a text or put a phone call through. Best Buy did care however & really tried to help along the way. The Enfield Ct reps were dynamite, Aisha, hands down some of the best customer service I ever experienced in any retail setting. Kenny confidently stepped up & dealt with me when my mood was at its breaking point- He was patient & willing to spend as much time as needed to resolve the issues. He walked me through different phones, technology & plans, ect so well, I knew exactly what I was going to do next & ended up returning the Moto G7 and got into a surprisingly affordable monthly payment on this 11 pro with 64 gb. w/ ATT. ( a phone ATT does endorse as well) The phone is fantastic, fast as lightning, easy to navigate through, great battery and IT WORKS in every single facet of where the Moto wouldn't. Texts and calls zing right out as they should. The camera is great, the portrait mode has really nice results with a slightly blurred background. Smart HDR is a nice feature to automatically bring out light within shadows. A crisp screen, fast opening, loading and closing of web-pages. The phone also has a measuring app and although I thought it weird at first, it actually saved me from having to go back out to the care because I forgot a measuring tape when at my local store questioning if something will or wont fit. I bought the matte gold with a clear protective case, nice looking & stylish. I LOVE IT !!!!!!! I will never leave the Apple iphone again. Thanks Kenny, you saved my sanity!

I've been an iPhone user since the very first one came out. I typically only upgrade every other year so as to not completely spend a fortune on phones. Generally, I'll only purchase the iPhone X (with X meaning a full number, not the S, R, SE, etc. moniker after the number). The last phone I purchased with the iPhone X. There are two big advantages of the 11 Pro over the X: 1) battery life and 2) the cameras. I can go two days with average use on the 11 Pro without having to charge my phone. That was unheard of with an iPhone until now. I also really love the fast charger. The cameras on the back are also really cool. The night mode is awesome, as is the ultra wide angle. Overall, if you have the X or anything lower, this would be a great upgrade. However, if you have the XS or the XR, you may just want to wait until next year.

This phone is the first time I’ve switched to iOS from android for my personal phone. The camera features are pretty self explanatory. There’s 3 of them with various zoom and aperture styles. The night mode works really well but requires you to hold still, so night photos of moving objects are out. The battery is smaller than most android phone, but the new neural processor does a great job of optimizing resources to maximize battery life. The rest operates the same as a XS based on similar features except that the A13 processor and increased RAM pushes faster speeds when opening apps and viewing web content. The new 18w charger is nice as the phone gets increased charge speeds. I also recommend at least a 10w wireless charger for anybody looking to go that route as well.

I have been iPhone user for a long time and this upgrade was a good one. Not only is the camera much better than my previous phone (iPhone X), also the battery is much better and lasts whole day. While on iPhone X I had hit 10% around 7 or 8 pm with this phone I get another 2-3 hours before my phone starts warning me about low battery. Great upgrade. I also like the new color that is gray to black in some light and olive dark green in direct light. I’m looking forward to future updates of iOS that will provide additional photography features that retain more detail in the picture. That’s not yet available on iOS 13.1.2 that’s current version.

I am a loyal iPhone user so I am very used to iOS and love how Apple keeps improving this awesome tool. The most impressive improvement is the camera. Probably like most people, we got rid of our digital camera and just use our phones. My pictures have never looked better. My husband has an iPhone 10 and is now a little jealous of mine phone's camera. Still not totally on-board with the on/off button on the side (liked it better when it was on the top edge) because a couple times a year, I end up taking a picture of my screen when I go to adjust the volume and press the on/off switch while pressing the volume. I'll get it eventually. I haven't tried out the water-proof ability of this phone, but I must admit, I like the peace of mind it gives me when I use my phone around water. Midnight green color was not my first choice, but supplies were limited and it was easily remedied with a jazzy red case. I have several friends who buy only Samsung phones because they say iPhones are too expensive. I went from an iPhone 6s to this one while they have bought 4 or 5 phones during the same time I've owned 2 iPhones. Quality over quantity - always.

The new 11 Pro has so many new features! The cameras are worth it! The new IOS updates make the features and apps so much simpler to use. The phone is one of the heaviest iPhones yet, but I like that. The battery does last a long time, but not if you are shooting a lot of videos. Also, the cameras even with a case doesn’t seem well enough protected Pros: cameras, ease of use Cons: price, design of cameras

I’m so glad I didn’t wait longer to upgrade from the XR to the iPhone 11. I got the matte gold and I love it. The employee helped me pick out a great case and pop-top that matched. The size of this phone is perfect for my small hands. The camera takes amazing photos and videos. Love it! Also, so glad to get my Live Photos back!

Good battery life and I’m enjoying exploring the new camera with this latest version of iPhones. Takes some getting used to without the home button and with some hand mobility issues It can be tricky with the screen so close to the sides. Finding a case that helps expand the sides should help.

This phone is fast and awesome! I am very impressed with the camera and like some of the additional new features. The screen size is perfect and the battery life is excellent. My old phone would need charging mid-day, I've never even been "low battery" on this one! It easily lasts a 15 hour day!

New color is sophisticated same size as iPhone X and seems heavier since has better battery life and 3camera looks so much clearer/sharper. I love it to way faster, too. I get a lot of compliments on my new toy.