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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 104 reviews

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  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 104 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughters's first iPhone. She loves it. Great size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 review.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for my sone form his X. He loves the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone voice very clear memory very good picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Upgraded my iPhone that would not charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone. Great camera. Helpful sales assistants.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait approximately 30 minutes to get help. The salesperson was helpful. Overall I’m satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up! Been grabbing apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone X. The battery lasts much longer and faster processor. Camera better as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only location and business that actually had iPhone on hand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy One Now!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!!! Great speed and 5g is the best!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone for the price. Bought for my daughter. She’s been all smiles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new iPhone 13 the features are nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my husband haven't heard any complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love his new Apple iPhone 13, best phone ever.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. There are some things I like about the phone but I had to exchange the first one because it was defective. The replacement had the same problems and had to get a factory reset. It’s partially better but still locks up and also has times when certain keys don’t work. For $900 I expect more!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review of new IPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi. I am not happy with the phone. My customers cannot understand me well. Horrible reception.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy phones at BB!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never again by a phone or an expensive item from Best Buy. I feel tricked and that I over paid for my phone. When I left the store at closing time, I didn't even have a working phone! This was vile, since I'm a handicapped senior citizen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order Entry Problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an iPhone mini, had it shipped to me. I received an iPhone 13. Took it in, the rep remembered me and knew that the fault was the order entry person. I simply returned it and went to AT&T and got the right thing, from stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish red color would come to the pro models it looks good its worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is wonderful!! So many updates to how you use it make everything easy to do. The camera is outstanding!

    I would recommend this to a friend
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