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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 33 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 5.0 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Rating 4.2 out of 5 stars with 25 reviews

Customers are saying

Customers recognize the iPhone 16 Pro 128GB as a great first phone, especially for younger users. They appreciate the new side button for the camera and the overall great camera quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 33 reviews
  • Rated 5 out of 5 stars

    iPhone 16 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. I am on the public beta program and enjoying testing the new features and versions of IOD as they become available. Excellent camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best yet!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone 16 Pro, available through Verizon, offers a compelling blend of advanced features and performance. Design and Display The iPhone 16 Pro showcases a sleek titanium design and a 6.3-inch Super Retina XDR display with minimal bezels, providing an immersive viewing experience.  Performance Powered by the A18 Pro chip, the device delivers exceptional speed and efficiency, handling demanding tasks and applications with ease.  Camera System Equipped with a 48MP Fusion Camera and a 5x tetraprism zoom, the iPhone 16 Pro captures high-quality photos and videos, offering versatility for various shooting scenarios.  Battery Life The device boasts impressive battery longevity, with up to 27 hours of video playback, ensuring it meets the demands of daily use.  User Feedback Verizon customers have rated the iPhone 16 Pro at 4.0 out of 5, with 66% recommending the product. Positive reviews highlight the device’s performance and design, while some users have reported issues with customer service and order fulfillment.  Conclusion The iPhone 16 Pro on Verizon stands out with its premium design, robust performance, and advanced camera capabilities, making it a strong choice for users seeking a high-end smartphone experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I upgraded from an iPhone 8 and this one is much better. Battery life was 45 minutes on my 8 now I get all day. Pretty cool when you think about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my iPhone 16 pro. I have been an Apple user for several models, and this is the best so far. The experience of buying at Best Buy is amazing -- great staff and service each time. Incredibly helpful with the start up of the new phone and ensuring I understand the trade in process.

    I would recommend this to a friend
  • Pros mentioned:
    Apple intelligence
    Best Buy Employee

    Rated 5 out of 5 stars

    You should totally get the IPhone 16 Pro!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone! I love the Apple Intelligence! It’s so fun to create your own emojis and to have a really nice camera. I love it so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Just wish Best Buy Verizon guy didn’t screw up my account that I’m still dealing with.

    I would recommend this to a friend
  • Pros mentioned:
    First phone

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The camera works great as does the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Apple intelligence

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple products. i like even more that total tech members have it included. Totally worth the annual fee.

    I would recommend this to a friend
  • Pros mentioned:
    First phone

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the IPhone 16 Pro. New side button for the camera is a nice addition.

    I would recommend this to a friend
  • Cons mentioned:
    Camera size

    Rated 4 out of 5 stars

    Would like something between the regular and pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is surprisingly close to the size of my iPhone 13 work phone even though it has a larger screen. I wish the giant cameras were smaller and the whole thing was lighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iphoneXR. Enjoying my experience with all the new features on phone. USB C is also another win.

    I would recommend this to a friend
  • Cons mentioned:
    Battery

    Rated 4 out of 5 stars

    Good but Battery drains quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is responsive. New camera features are impressive. The battery does not retain charge as much as I would expect from a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone and the new camera controls are a big improvement. Haven't had the chance to experience the Apple Intelligence but feel like that is something that will have new features over time. Really glad that they are moving towards the USB-C!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great phone and easy to use. Would recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    First phone

    Rated 5 out of 5 stars

    Great Senior Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson’s first out of the box experience, priceless. He had a iPhone 11. A great phone as he begins his senior year in high school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing pictures and lightening speed processing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new IPhone 16, best camera ever. The phone is fast, the pictures are amazing and it works so much better than my 13. The battery lasts 10Xs longer than my past phones Its truly my mini computer

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    White iPhone 16pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good so far haven’t had any problems I love the color of the phone and how it feels in my hand

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone as usual. It is an easy to use device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks alot to the people working on phone accessories.. they are very kindfull and had alot of help when i bought our phone lines.. Now my wife and i, got our chrismas presents :) thanks again happy holidays

    I would recommend this to a friend
  • Pros mentioned:
    Ai features
    Cons mentioned:
    Trade-in experience

    Rated 1 out of 5 stars

    Great Phone, but Horrible Best Buy trade-in

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say the iPhone16 Pro is great. Nice phone and great features. Love the AI. However, the Best Buy trade-in experience was horrible. Did not receive a return label and Called Verizon and they had no record of a trade-in. Spent 6 hours on the phone with Verizon and Best Buy to finally get a return label to get credit for my old phones. THINK AGAIN BEFORE BUYING A PHONE WITH A TRADE-IN FROM BEST BUY.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.2 out of 5 stars with 25 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about usability, portability, screen and durability. Editors are less positive about price and have mixed opinions about design. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 98/100 = Excellent quality.
  • gsmarena.comRating, 4.6 out of 5GSMArena Team on October 3, 2024

    Apple iPhone 16 Pro reviewThis year, Apple has made the iPhone Pro interesting again. For starters - the iPhone 16 Pro feature set is identical to that of the Pro Max (yes, we mean

    Full Review
  • GizmodoFlorence Ion on September 18, 2024

    Apple iPhone 16 Pro ReviewThere's a lot to like about Apple's iPhone 16 Pro lineup even with the slow roll out of all of its AI features.

    Full Review
  • The VergeNilay Patel 8 8 on September 18, 2024

    Apple iPhone 16 Pro review: small camera update, big differenceThe new iPhone 16 Pro is a minor improvement over the 15 Pro, but a new camera setting makes for much better photos.

    Full Review
  • Tom's GuideRating, 4.5 out of 5Mark Spoonauer on September 18, 2024

    Apple iPhone 16 Pro reviewA bigger display and bigger zoom without a price hike

    Full Review
  • WIREDRating, 4 out of 5Julian Chokkattu on September 18, 2024

    Apple iPhone 16 Pro and iPhone 16 Pro Max Review: Smarter iPhonesApple Intelligence might be overhyped, but it brings some helpful capabilities to the iPhone.

    Full Review
  • Android AuthorityRyan Haines on October 20, 2024

    I ditched my Pixel for an iPhone 16 Pro to see if Android's big competitor could win me over in 2024The iPhone 16 has more Android-like features than ever and picks up a physical Camera Control, but it won't take the Pixel out of my pocket.

    Full Review
  • ZDNetKyle Kucharski on November 21, 2024

    iPhone 16 Pro vs. iPhone 13 Pro: Should you upgrade to Apple's latest model?If you're unsure about upgrading from your old device, we break down the differences between the iPhone 13 Pro and the new iPhone 16 Pro.

    Full Review
  • ZDNetPrakhar Khanna on November 19, 2024

    iPhone 16 Pro vs. iPhone 15 Pro: Consider these 5 reasons before upgradingIf you're on the fence about getting an iPhone 16 Pro, I've broken down the key reasons why you should buy or skip the upgrade, especially if you're on an iPhone 15 Pro.

    Full Review