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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 372 reviews

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  • Battery Life

    Rating 3.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the camera quality, screen size, and ease of use of this product, with many praising its improved design and lightweight feel. However, some users expressed concerns regarding battery life and reception issues. Positive feedback also highlighted the reliable Touch ID functionality and ample storage. A few customers suggested improvements to the software and Siri features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 372 reviews
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgrade to 5s from 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, significant upgrade from the iPhone 4. However, I think the battery on my 2.5 year old iPhone 4 outlasts the battery on this brand new 5s. There are setting mods that can increase battery life, but out of the box, the battery is not so great. Screen is amazing. Camera is fantastic. App switching is nearly instantaneous. I have a feeling that this phone's capabilities are still pretty far away from reaching its potential ceiling.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Faster model bigger screen and thinner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure about going to newer model, but happy I did. The LTE is much faster, with a bigger screen. It's also thinner than previous phones. Charging time seems quicker also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall, I'm satisfied with my iPhone 5s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I'm satisfied with my iPhone 5s. The processor is an upgrade over the iPhone 4s and you have better video quality. I wish the battery charge would last longer than a day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    it just works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my iPhone 5S, it makes me wonder how i ever lived with out using the touchID. If you are always looking over your shoulder to make sure that no one is just trying to take a peak at your iPhone, this is the phone for you. The iPhone 5S camera does way! better at taking night pictures. What i love about apple over all is the sync capabilities with my iPad and my macbook, i never seem to loose a beat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my iphone. 32 GB is enough for me now but I would upgraded to larger memory when I upgrade to newer version of iphone next time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Larger Screen, Better Camera, Finger Security Key, Faster Cons: Cord Change

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It's fast and easy to use. Lots of aps; great camera;

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    As usual, iPhone rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There may be higher pixel count cameras but that doesn't really matter after about 3 MP. This camera is great. The color-matched flash is nice. The fingerprint recognition works wonderfully! Better than anything on the PC laptops I've used. The new CPU roars like a jet engine through the Apps. iOS 7 glitches about every 6 weeks... Couldn't get AirDrop to work with another iPhone 5S... But I'm still amazed by this Great device!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size
    Cons mentioned:
    Features

    Rated 5 out of 5 stars

    like new 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new size and picture quality. Only downside is really not that many new features on 5S.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love: -The new fingerprint scanner on the 5s is awesome, I can keep my phone secure, but don't have to use the password all the time. I don't have to worry about people looking over my shoulder as I input the passcode lock in public. - Photo flash really is fantastic at matching the white balance of the image. No more tacky white out flash when taking a photo in a warm-light room in my phone pictures. -Video quality is awesome. The slow motion/high FPS video setting really smooth, crisp slow motion video. The Slow-mo settings translate right into the iMovie software for iPhone to make really great videos on the go! Meh: -the new iOS 7 color scheme is just too bright, It overpowers my plain backgrounds and clashes with my bright backgrounds. Also there is just too much white in some of the apps now: Photos, iCal, Notes Its very straining on the eyes... -This may just be an issue with my device, but the lock button the top of the photo jiggles just a little bit, which causes it to make a TON of noise when the ringer vibrates. This is very very annoying... Though they added the ability to change the vibrate pattern and even design your own, I was able to pick one that made less noise.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from iPhone 4, battery life still amazingly short, have to charge daily, especially if using it for more than just phone calls & texts. Cant imagine paying full price for any smartphone, we've become addicted to them for everything we do & every moment we're awake

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Smart Phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What hasn't been said about Apple's iPhone 5s? Its an amazing piece of technology that is a beauty to look, hold and use. People tend to complain about its size but I think its one of its strengths. I love how it feels on my hand while texting, calling, surfing web and checking email. All that and when its slips in my pocket it doesn't take much room. I tend to use it without a cover, I just love the way it feels and looks. BTW my family and I are practically happily married into the Apple eco-system (iMac, MacBook Pro, iPad, Apple TV and iPhone) we love what these products do, not to mention their sexy modern looks with quality detailed craftsmanship helps a bunch! Don't let the noise distract you from an honest opinion and give this phone a try! I believe you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I love this model of the iPhone much more than my previous iPhones. I have three and I have to say I am more impressed by the functionality of this version. I love that even though I have a ton of songs and apps that would normally drain the battery life of my iPhone 4s to at least 70% after only five minutes of use. I also love how light and compact the 5s is compared to other models.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    by far the best phone out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other phones might have bigger screens but they dont look as nice as this screen. some may claim to have better cameras but this has the best. all in all this phone simply works perfectly and never gives you any problems, you can really ask for any more

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently upgraded to the iPhone 5s from the iPhone 5. This is a excellent phone that is fast and is virtually flawless to operate. iOS 7 was designed for this phone and it works great . The touch ID is a great security feature that works like a charm I could not imagine not having it now. Anyone that is out there looking for a solid phone look no further than the iPhone 5s.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Finally Upgraded, Glad I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older iPhone 4 had finally gotten to the point where it wouldn't keep a charge for more than a couple of hours. I noticed Best Buy was running some good deals plus would give me money for my old phone. It made sense and I am glad I did. The new iPhone 5s is very fast and works better than my old one. I like the Apple Eco System and am comfortable with the App store and iTunes. if you old phone is acting up and you need a new one I think you might like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 5S is FAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not upgrade to the iPhone5 - waited and I'm glad I did. The 5S is so fast, apps just appear in a nano second. Navigation is much easier and the finger security is very easy to implement and use. As a Professional Videographer i found the video slo-motion very clean. Go get one!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, well designed and user friendly. Camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, lite weight, easy to operate, best iPhone yet

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Iphone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5S fits comfortably in your hand and gives you a better viewing screen then the previous iPhone 4S or older. The camera is great and takes clear high quality pics. The finger or thumb touch security is convenient allowing you up to 4 finger scans for easy access & maintaining security on your phone.

    I would recommend this to a friend
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