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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 372 reviews

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  • Battery Life

    Rating 3.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the camera quality, screen size, and ease of use of this product, with many praising its improved design and lightweight feel. However, some users expressed concerns regarding battery life and reception issues. Positive feedback also highlighted the reliable Touch ID functionality and ample storage. A few customers suggested improvements to the software and Siri features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 372 reviews
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best iPhone Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5S is amazing. Fast and easy to use. It fully uses iOS7. The 64 bit processor has changed everything iphone. The phone is surreal. The battery life could be short depending on the apps you use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutting straight to the chase the iPhone 5S is one of the best phones to be launched in the past year. Slick and fast, the iPhone 5S has a smart aluminium frame surrounding an excellent 4-inch screen. It’s a premium and solid, yet incredibly light, design.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone, disappointing battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great at everything it does, its quick and runs apps at blazing speeds, makes calls, and with iCloud is a breeze to setup. TouchID is flaky but when it works is truly magical. My only gripe is the batter life. I 'm not sure if its my particular usage but I barely get a day's worth out of the battery, which was on par with my iphone 4 which had an older battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These Iphone just keep getting better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone, easy to use. Comes in an assortment of colors.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Can't go wrong with an Apple product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in definite need of a new phone and I wanted to wait till the 5s came out. It was well worth my wait. It is fast, takes great pictures, and I can really personalize it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the 5S , it's insane fast! Camera is awesome .. The pictures it takes are so clear.. It's better then my point and shoot I bought 2 years ago for $500 lol ..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Good if you already have Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of an upgrade from the iPhone 4; but unless you have already locked yourself into the Apple universe, you may not want to start out with the 5S. Good video quality and camera resolution. Larger than previous iterations of the iPhone, but isn't a Samesung or Android sized screen. If you have gmail, recommend using the Gmail app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    A nicer upgrade from the ipone4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has everything that the iPhone 4s has but taller screen and much better Built in camera, also better screen resolution And also it LTE network which is 5 times faster Than the previous iPhone 4S

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    keeps getting better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone makes the gap between the Computer desktop (MAC) and the phone even smaller, integration keeps improving, now with a number of free apps from apple like ilife and iWork's, the phone is standard a perfect tool to be an extension for your computer , even better when using cloud services. No need to take an additional camera with you, it does it all !! Apple keeps improving phones that are already hard to improve ! I would advice not to go for the 16 Gb version but get more memory, specially when you get hooked to all the multimedia features the phone can handle

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    The 5s delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 5 and I'm pleasantly surprised at the upgraded speed and camera. The finger print scanner is perfect and an added security bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great improvements to an awesome pridyct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ths phone is great! I love having an easy to use phone that moves at lightning speed. It's very sleek, even though the battery seems to run down quickly. I'm so glad to have upgraded to the 5s

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Iphone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 5S. My 4 would be so slow opening apps etc. My only complaint is battery life. And yes, I close all programs each day. But for the camera and video quality, et's great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great upgrade from 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the 5 as it is faster and the quality of pictures is better. I also added the HD screen protector which is great as it keeps the screen free from marks and scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything one would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same great build quality and fantastic ecosystem that I have happily enjoyed and heavily relied on for years. I utilize all Apple products because they are long lasting, easy to set up/use, work flawlessly with each other, can be upgraded for years after initial purchase, and have the best customer support team I have ever used. Also, the products have never irritated me the way overpriced plastic disposable fragmented junk of other manufacturers has consistently done (and still does at work). This iPhone 5s was everything I expected upgrading from a three year old iPhone 4. Apple is not for everyone of course, but it is exactly what works best for me.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrades, but expected more from the batter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great and a very nice upgrade from my iPhone 4. The touch id and Siri are great, but the battery life is only average.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Another notch in Apple's belt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you used and like an iPhone in the past, this won't come as a surprise to you, but this phone is very good. Great picture quality, app selection is insane, fingerprint scanner works surprisingly well and occasionally it functions as a perfectly serviceable telephone too. If you're an iPhone user and you are eligible to upgrade and have the desire to do so, you won't be disappointed. If you've never used an iPhone before and are considering this one, it's awesome and easy, get it and don't look back.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third iphone. Much faster than iphone 4s. It has great speaker quality, call quality, and picture quality. Very happy with each iphone and each one gets better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Reason to Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone4 and it was getting very slow. The apps and internet access were slow responding. I had not updated the OS due to reviews I had heard about it and iphone4. This device works great on the iOS 7 and if you have a 4, there's no reason to not upgrade to this.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    The 5s is a nice step up from the 4s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5s is a nice step up from the iPhone 4s. The larger screen allowing for an extra row of apps is nice. The faster processor was a nice change, too. Fingerprint sensor is great, in theory, but I have had mixed results.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Light, Elegant and Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every iPhone released and I decided to upgrade from the 5 to the 5s for TouchID and Airdrop...the Space Gray color was also an excellent update. the multitask ability and battery life on this phone is amazing I generally charge my phone once a day and that is even when using it non-stop for work and play. the rear facing camera creates crisp bold images while the touchID makes accessing the phone while locked as snap. i would recommend this phone for any advanced or beginner.

    I would recommend this to a friend
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