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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 372 reviews

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  • Battery Life

    Rating 3.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the camera quality, screen size, and ease of use of this product, with many praising its improved design and lightweight feel. However, some users expressed concerns regarding battery life and reception issues. Positive feedback also highlighted the reliable Touch ID functionality and ample storage. A few customers suggested improvements to the software and Siri features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 372 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Iphone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for a couple of years to buy a new Iphone to replace my Iphone 4. I got the Iphone 5S 32GB because i need the storage as I did not want to delete the pictures stored in my old phone and all my apps as well. Like any other Apple products I feel that the phone is special and that there's a lot of effort that has been put to it to make it better. I commented on the price as I paid $100 more for the 32GB phone vs the 16GB phone. I feel that it can be cheaper than this (maybe $50?)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Great battery life. Easy to use. Great support at Best Buy and ATT & T.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The iPhone just keeps getting better...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the speed of the iPhone 5s and Touch ID has really simplified unlocking the phone from sleep and making purchases in the Apple stores.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great time to Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a Christmas present for my parents, and Best Buy was willing to work with me to keep it a surprise (had to sneak the new SIM card into the old iphone until Christmas day). I was given a sealed box and moving from an iPhone 3GS to 5S was extremely simple due to iCloud backup. All we had to do was call AT&T to activate. 5S is a huge leap from a 3GS in speed and screen clarity. The fingerprint unlock is a neat feature that my father likes to play around with now. Over all, it's a great complement to the other apple products in the household.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Latest and Greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is better than the previous ones - faster processing, good looks and the camera is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    It's an amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iPhone. This phone is much faster than even my 5 was and that impresses me. I love how Apple always perfects the different aspects of the phone. The only complaint I have is the storage. They need to start at 32 gigs, then go 64 and 128. 16 isn't enough for anyone anymore. I can't tell you how many people I help as an IT consultant that don't have enough space due to picture and videos to even update their iOS to 7.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Another great iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the sake of time, this is NOT a review of iOS 7, itunes or the Apple "ecosystem". The phone is excellent. Graphics, speed, response, sound - all excellent. I was skeptical if the fingerprint scanner was a big deal since I never used a passcode on my old iphone, but I really like it. If you're used to entering a passcode, this feature is a must for you. My only complaint is my home button scrapes the edges half the time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent upgrade to the iPhone 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the iPhone 5S is an excellent smartphone. I came from an iPhone 4 so the iPhone 5S is a significant upgrade in almost every respect. Better graphics, bigger screen, much faster CPU performance especially with ios7, the fingerprint scanner is convenient especially when downloading new apps from the AppStore. LTE performance is significantly faster than 3G when available. Having 32GB of storage space is much more useful as opposed to my older 16 GB iPhone 4. I recommend the iPhone 5S to anyone still using the iPhone 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son. My whole family has iPhones and I like that we can keep our calendars in sync across all devices. I was a windows phone user until 2009. I got my first iPod touch and was hooked on Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my iPhone 5s, 32gb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast the internet is and the picture quality. The battery life is only average. Apps sometimes crash for no reason.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Fast, Snappy, Great camera, couldnt be he happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Definetly notice the pickup in speed from the 5. Camera is great, I dont even use a separate camera anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone without a doubt is the best phone in the market right now. It's fast, sleek, and can do almost anything.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    New style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is thin and lighter than other most phones. Camera is improved.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the iPhone 5sits fast and has all the features I want. and I hope they will find a way to prolong the battery life to make it perfect in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th I phone, best one yet!! Would recommend to anyone. Much faster and best camera ever on a I phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camaraderie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Camara is improved and can take slow motion videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for busy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a busy college student always working or doing schoolwork, and this phone is great. The software is quick, and updates itself when you have a software update available, which is so convenient. The camera is quick and has many different options, and the pictures have amazing quality! And the voice navigation on the maps app is so convenient! Love my new iPhone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Even now, it holds up a little

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was released, many saw this as the best smartphone on the market, due to its processing power and design. Sadly it wasn't a leap forward in size. The fingerprint sensor was indeed a giant step. I'm aware it's kinda small compared to what's here now, but sometimes performance is important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 5s -Better native keyboard – more precise and predictive. More natural feel when typing. The auto correct is great on the 5s. -Siri – Smoother and better voice accuracy. More natural and intuitive. I provide commands (“remind me about the 8am dentist appointment on December 31th”) and Siri understands. If I issued the same command on the Galaxy S4, the voice recognition would be confused and misinterpret. -The overall Volume of speaker is louder on the 5s than on the Galaxy S4. I can hear the ringer from other rooms. -In my car and using the speakerphone on the 5s, others tell me the sound quality is night and day compared to the Galaxy S4 (Verizon). When I had my S4 (two different ones), they said I sounded garbled or as if I was talking through a tin can. -I have yet to experience an application crash on the 5s -The Camera is quick to snap shots and pictures are sharp -Availability of iMessage and Facetime. Makes communicating with other Apple users simple. I can see when they are typing a reply back to me, and I can even Facetime in the car or from anywhere without having to download an configure a 3rd party app such as Skype, and then hope the person on the other end had done the same (I have family who are not technology savvy, but easily use Facetime). -The iOS7 operating system is overall more refined and user friendly (i.e. – you can hold down and click X to delete an application on the iPhone rather than get confused trying to find the Settings/Application submenus on the Android/S4) -In my area, better overall signal quality / antenna strength. No dropped calls in the same spots I used my S4.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent smart phone but not sure if its the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third or fourth version of an iPhone I have purchased and I have to say I was really tempted to try a different type of phone this time around but ultimately stuck with the iPhone because it is simple to sync with my iTunes. Initially I thought the battery life was much better than my previous iPhone but within a day or two of using I felt that this battery drained just a quickly with limited use. Also, the sound quality while listening on a phone conversation is not that clear. I mainly use as a phone, to text, surf the web and mp3 player. I don't use many apps. Most of the issues I have with the iPhone are trivial. Overall I guess it is a good phone.

    I would recommend this to a friend
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