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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 768 reviews

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  • Battery Life

    Rating 3.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the camera quality, screen size, and ease of use of this product, with many praising its improved design and lightweight feel. However, some users expressed concerns regarding battery life and reception issues. Positive feedback also highlighted the reliable Touch ID functionality and ample storage. A few customers suggested improvements to the software and Siri features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 768 reviews
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I love this model of the iPhone much more than my previous iPhones. I have three and I have to say I am more impressed by the functionality of this version. I love that even though I have a ton of songs and apps that would normally drain the battery life of my iPhone 4s to at least 70% after only five minutes of use. I also love how light and compact the 5s is compared to other models.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best iPhone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this phone. The screen is slightly larger than the 4S but it still fits comfortably in you hands. The phone is the thinnest and lightest iPhone I have owned. The TouchID fingerprint scanner works exceptionally well and is much more convenient than entering a pass code. This is the best iPhone to date!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    by far the best phone out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other phones might have bigger screens but they dont look as nice as this screen. some may claim to have better cameras but this has the best. all in all this phone simply works perfectly and never gives you any problems, you can really ask for any more

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently upgraded to the iPhone 5s from the iPhone 5. This is a excellent phone that is fast and is virtually flawless to operate. iOS 7 was designed for this phone and it works great . The touch ID is a great security feature that works like a charm I could not imagine not having it now. Anyone that is out there looking for a solid phone look no further than the iPhone 5s.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from iPhone 4, battery life still amazingly short, have to charge daily, especially if using it for more than just phone calls & texts. Cant imagine paying full price for any smartphone, we've become addicted to them for everything we do & every moment we're awake

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Keeps getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new iPhone. I had the 3G, then the 4S and now the 5S. I'm so glad I waited to buy it instead of getting the 5. The touch ID is a really cool feature. The pictures are great and I like that I can filter them without using Instagram or another filter app. And I enjoy the slow motion video. I have fun with it. Overall I'm thrilled that I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 5S is FAST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not upgrade to the iPhone5 - waited and I'm glad I did. The 5S is so fast, apps just appear in a nano second. Navigation is much easier and the finger security is very easy to implement and use. As a Professional Videographer i found the video slo-motion very clean. Go get one!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Storage

    Rated 5 out of 5 stars

    Great phone and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and extra storage. Great camera quality and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, well designed and user friendly. Camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Finally Upgraded, Glad I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older iPhone 4 had finally gotten to the point where it wouldn't keep a charge for more than a couple of hours. I noticed Best Buy was running some good deals plus would give me money for my old phone. It made sense and I am glad I did. The new iPhone 5s is very fast and works better than my old one. I like the Apple Eco System and am comfortable with the App store and iTunes. if you old phone is acting up and you need a new one I think you might like this one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wish battery lasts longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iphone 5S and use it very often everyday. I just wish the battery lasts longer. I have to charge my phone twice a day after 16 months use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, lite weight, easy to operate, best iPhone yet

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best iPhone yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone continues to combine fantastic ease of use and intuitiveness, with an amazing look and feel. Biometric security is a bonus. I would prefer the old style connection, so it could work with all my old accessories, but Apple and the gang need to make money selling me new stuff too. Camera is really nice on this too!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Still the standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there to say that you don't already know? The iPhone is still the standard for smartphones, despite claims to the contrary, and this is the lightest, fastest version yet. I was also pleasantly surprised by the improvements to the picture quality given the seemingly small changes they made to the camera itself.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best iphone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new design, quality and speed. Battery life however isn't the best, maybe because of the background programs that always are being refreshed. Figured out I could shut that off and now much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good quality overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, user friendly phone. Easy to navigate through apps and icons. Tough, durable outside. Battery life lasts longer the less you charge- no overnight charging people!!! Just enough to build your juice up then take it off the charge- this will eventually wear down your battery and you will have to get a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Iphone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5S fits comfortably in your hand and gives you a better viewing screen then the previous iPhone 4S or older. The camera is great and takes clear high quality pics. The finger or thumb touch security is convenient allowing you up to 4 finger scans for easy access & maintaining security on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    All of Apples products are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of apples products, they sync well with each other. Ease of use. Beautiful screen, pictures are awesome. Love the special effects. I ve had this phone for some yime now and no problems. Very durable. Waiting patiently for the iphone 6 to come out hopefully soon. I would love a larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Worth the upgrade from the 4S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the upgrade from iPhone 4S. The camera takes beautiful pictures, especially with the new flash! Since I upgraded from the 4S, I love the difference in the 4 in. retina display! All my apps ported over beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone, definitely a improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone 4g before this update and this phone is definitely a step up from its predecessor. Sleek design and finger print access/recognition is a nice addition. Worth the money. Love the camera and the new features.

    I would recommend this to a friend
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