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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 312 reviews

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  • Battery Life

    Rating 4.3 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers frequently mention the superior camera quality and larger screen size as significant advantages. The ease of use and lightweight design also receive positive feedback, while some users express concerns about battery life. A few customers also noted issues with the operating system and reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 312 reviews
  • Rated 4 out of 5 stars

    Very good phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone 5s is very good phone, it's features and connectivity capability make this phone one of the best I have used. Since I use this phone for home, business, and exercise, hopefully the performance maintains over the next couple of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for being on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone in form and function. It allows me to keep connected all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sale price because it makes it for people like us to purchase a state of the art device for the price of a cheap one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be careful selecting a protective case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 4S had to be replaced immediately and the 5S was the only logical choice. It has some nice improvements/enhancements but, I wish I would've/could've bought a no-contract cheapy and waited to use my upgrade, when the 6 is released.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love iPhones, experience was great as we'll at the best buy mobile. To me iPhones are an easy choice over any android device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT! I couldn't be happier with this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 5s is everything I could ask for. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about switching to an apple phone since I have only had android but I love it. It was very easy to learn how to use and I am able to sync everything with my iPad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone with exceptional camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the apps for the phone and it is very user friendly. Love the Belkin IPhone cover... it has saved my phone many a times. I have dropped it and not a dent, mark or crack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Could not be more pleased. The fingerprint recognition works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not a apple fan and all the phones from apple so far were not appealing at all to me . After I put my hands on 5s things changed . I would say is one of the best looking phones on the market and I am very happy with it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I up graded from the iPhone 4, and this phone is some much better. I can not say enough good about this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, just what you'd expect; simple, dependable, impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is flawless! The customer service for addressing the price match guarantee was awesome. Thx Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to finally have a smartphone. I am enjoying all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone. This is the only smart phone I have ever had and I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My First iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been avoiding the switch from BB but realized they would never have the apps the iPhone offers. I'm enjoying my new phone and expect it will only get better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd iPhone. Product is easy to master. Features are good. Battery lasts longer on this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has everything i need in a phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy to use, lots of apps available including most of the businesses I primarily use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this phone from an iPhone 4S and love all of the new features. Great all around phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for work and personal use and I would recommend it.

    I would recommend this to a friend
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