Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $599.98
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 631 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the superior camera quality and larger screen size as significant advantages. The ease of use and lightweight design also receive positive feedback, while some users express concerns about battery life. A few customers also noted issues with the operating system and reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 631 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    like it better than 5, not as cumbersome as 6

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an excellent upgrade to Iphone 5 without being as large and cumbersome as the ne Iphone 6. Glad I chose it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone I've ever had.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, do you want the best phone out there ? You have iPhone 5S without a doubt. I bought this iPhone not because I have Verizon ( And I will never HAVE ) I GOT IT BECAUSE EVERY IPHONE 5S VERIZON COME UNLOCKED ... Yes, I paid full price for it. But you can switch Companies as you please. Also use the device OVERSEAS with a local Sim without any issue. I am a EMT and had it Liquipel it. Now not only have the best phone, the best battery, the lowest cost, I also text and listen music in the water.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    So glad I waited!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This next evolution of the iPhone is fantastic. Very sharp, very speedy. I went from a 4 to a 5s and it's a huge difference. I waited for the Gold, and I'm so glad I did. It's beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds up to the standards...so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I don't use the phone specifically myself, I need a dependable phone for my teen son. Seems this version had all he felt he 'needed'. He was quite happy with all the little extras the phone had and of course is in love with Siri! (sp) I can say for those who purchase any phone, along with a cell service..be sure to ask about extra fees! The person who helped us purchase this did not inform us and we were shocked at the extra $10 added to the bill...yeah, just like cable! LOL

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Reliable phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, iPhone has been more reliable than any other phone because they last longer. The picture has improved a lot, especially when you zoom in. The security finger print is fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    needs to be larger options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs an option for larger screen size but the photos from the camera are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great phone, use all day for business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this phone all the time, upgraded to a 32gb so I could hold all my apps/music/pics. Always works when I need it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love This Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I'm an Apple loyalist, so there's really no other option for me despite the battery life drawback.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved apple. Only downside is battery life isn't what it used to be

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product. Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love apple products. Can't see buying anything else. It's camera is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. GPS Maps worked great .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone or any smartphone for that matter. I love the camera functions and In some cases did a better job than my SLR 10 meg Canon. Took great pictures in lower light. I heard some negative reviews of the GPS function however it got me from Rochester to Detroit and back with no problems. Thanks Apple. Over all it has been a great investment one I said I would never do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has replaced my Garmin, i-pod nano, camera & much more. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you don't want to have a phone tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung would beat out with price, but can't make up for the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great solution to organize life!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iphone as a solution to coordinate with ipad and macbook. I was a blackberry user for years, as I use my email for international business, but the blackberry web access, display, and apps are not at all useful. I was paying for a data package that I never used. I love having access to apple apps on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the iPhone 4s and couldn't be happier. Excellent battery life, lightning fast, and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Its a IPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor is much faster than I5, finger printer is worth the upgrade alone

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Everything I expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up getting the larger 32g because of availability and I'm glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than before

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5S is definitely better than before. The fingerprint ID is very convenient. and makes the phone easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great upgrade from 4S

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Touch ID good speed with wifi or LTE Apple keeps hitting the mark

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Happy with purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with purchase. Sales staff exceptionally helpful and accommodating. Spoiled by iPhone 4 and only "had eyes" for the 5S. Got the increase in gb as I keep too many photos/videos of the grandbabies on the phone..all my favs!

    I would recommend this to a friend