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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 312 reviews

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  • Battery Life

    Rating 4.3 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers frequently mention the superior camera quality and larger screen size as significant advantages. The ease of use and lightweight design also receive positive feedback, while some users express concerns about battery life. A few customers also noted issues with the operating system and reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 312 reviews
  • Rated 5 out of 5 stars

    Another great Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone for personal use, I have an iPhone 4 for work that I simply love. I upgraded from a Droid Razor, I chose that phone two years ago as I could not get an iPhone, (Verizon). I liked my Razor but it just wasn't an iPhone I was using my work phone more for my personal use and my Razor for work, (sending files things like that). Well the time finally has come and the 5S is a marked improvement over my 4. The fingerprint id function, while I thought was kind of silly is actually one of my favorite features. The nay sayers talk about how Apple has fallen behind and Droid phones are the way to go, I completely disagree. While neither system is perfect for me the iPhone is as good as it gets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for 2 years before trading up, and I loved it. Worked great, great apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved my 5s. I just wish it was more valuable to receive the trade in value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Exactly as advertised. Would stick with apple products in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    On paper, Galaxy. In hand, Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have sat down and compared the Samsung Galaxy and the IPhone, and on paper the Galaxy wins hands down. But, in my hand the IPhone is the clear winner, simple and intuitive to operate. My biggest complaints with it are so-so battery life and the inability to add a memory card. Should it really cost an additional $100 just to increase memory from 16gb to 32gb?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intuitive and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third iPHONE and each upgrade gets a bit better than the last. Other phones try to imitate the iPHONE, but they are not as easy or intuitive. My 70 year old mother used right out or the box with little or no help. My only request is that the next phone have a slightly bigger phone option. Other brands figured this out already and iPHONE is losing customers, especially from men because the keyboards are too small and they have to retype something several times. Other than that, I am a customer for life. Love Apple and they have a great reputation for standing behind their products. Gotta love that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone has been everything I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this new phone. It is a step up from my 4S and out performs it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Phone on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, albeit expensive. Not always easy with one hand. Camera is excellent but does not always take great pictures - you need to know what you are doing to make the photos come out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5c is a good reliable phone that does everything it is supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bye Sweet Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and a complete upgrade from my iPhone $ I previously had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love fingerprint scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an apple fan so there is no comparison. The iphone is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone will never own an android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing and its my second one, Fan of iphone forever

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhones keep getting better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife, who has had an iPhone for a couple of years AND is a photography aficionado, is VERY jealous of the pictures that my iPhone can take. Very high-quality. It's a great phone and I could hardly imagine using anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, but not much different than previous version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to stay in pace with the release of Apple iPhones. Upgraded from iPhone 5 to the new 5s. Really haven't noticed anything new at all, despite the advertised pumped up processors, except for the fingerprint reader. A cool feature, but when I bought the phone, a compatible Otter Box was not available yet, so I went with the case for the iPhone 5, which prevents the use of the fingerprint scanner. Now that the new cases are available, I will likely stay where I'm at because the cool-ness of the fingerprint reader has faded for me. Nice phone as expected, but haven't really found anything that I didn't already have with version 5.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent upgrade to an already fantastic device. Apple has outdone themselves again with a slick device. From TouchID to the blazing processor, you will enjoy it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone . Finger print great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend 5s . It's features are great . The pictures it takes are awesome. The finger print is great and you can set it up to be able to identify multiple fingers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPhone and only my 4th iDevice, I never much cared for apple products but the quality and usefulness / ease of use makes these hard to pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love the iPhone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Upgraded from an iPhone 4.0, so Siri and the extra storage have been fantastic. I also love the fingerprint technology. It saves a lot of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design, strong materials, os is smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, strong materials, iOS 7 is similar to android in many ways but not nearly as customizable. The phone works as it is supposed to. Call quality is crystal clear, battery life is great, display is beautiful but not the best out there. Bottom line is the phone can compete with other top notch devices in terms of internals, screen size is too small for most, but it is perfect for me; but the difference between this phone and other phones in my opinion is the way it feels in your hands. It feels like it was carefully crafted and made with only the best materials.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and intuative technology, finger print scaner, IOS 7, new A7 Chip, Apple eco system, great call quality, perfect size for in pocket storage.

    I would recommend this to a friend
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