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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 312 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers frequently mention the superior camera quality and larger screen size as significant advantages. The ease of use and lightweight design also receive positive feedback, while some users express concerns about battery life. A few customers also noted issues with the operating system and reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 312 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Apple products are the BEST !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect product , a blend of technology and style all in a compact size . Keep upthe good work apple !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gone back and forth with smartphones the last few years. Went from an original droid to an iPhone 4s, to a galaxy s3, and now the 5s. I think I found the sweet spot. Tons of power packed into this sleek and sexy phone. Battery life is much improved over most android phones, and the touchID is simple to set up and works every time. Not disappointed in the least.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a great asset to my business. It is easy to carry in my pocket and makes life much simpler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    overall a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone for my personal use when I need to be constantly able to check and reply to emails, look up information on the internet. The battery life is perfect for me, especially since I tend to go out of town for family sporting events that do not have ready access to charging ports. Using it is similar to my old phone, but would be a challenge to learn quickly for the average cell phone user if in a hurry to use right out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone and I was expecting it to be more intuitive. There's a lot to like about it and I'm learning more about how to use it for things other than voice calls. The one thing I don't like is the inability to change the pixel size for the camera. It is factory set at around 5 so each file is very large. I was looking forward to being able to dump my digital camera for my work photos but that's not going to happen. Try emailing a pdf file with 4 or 5, five megapixel photos embedded. A lot of servers reject files that are over 10 megs. Other than that, I like the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone a bit pricey for full purchase. Overall good quality. Battery needs to be better for 32gb

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A great phone that is not too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good phone. Wish the battery lasted longer but it charges fast so that's a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love my first iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 5s! It's works great and is so much better than my old android phone! Yay!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Best iPhone yet!! Clear display, good camera, Touch ID is very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great! So much faster than the previous models. No complaints about battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iPhone, Apple is the best, easy navigation, video and picture quality excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter and thinner than 4S enough to make the upgrade with doing. New IOS much better on 5S

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    So far, this is a great upgrade from the iPhone 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade from the iPhone 4. The 5S is very fast both on a Wifi setup and using LTE.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a lot faster than iPhone5 and screen seams more durable

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love the 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my 4S, and this phone is so much faster. Apple knows what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like as much as my Droid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my Droid for the new IPhone, because have an IPad and Mac Book. I enjoy that fact that they can talk to each other. I really didn't know whether I would like as much or better than my Droid, but definitely glad I bought it. Easy to use, and the screen is very clear. Love the battery life, it can even last two days. WOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you are tired of the other system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an android system with this Apple. The touch screen, even inside the otter box case, is very responsive. Sound quality sings out richly, email accounts set up without any problems, including google and yahoo, without having to manually input connection settings. Basically a charge and go phone. Battery life has been great. Easy to set up battery saving. Options. So far, I have been very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the 4. Bigger screen but not too big. Easy to use like all iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, reliable product. Replace my iphone 4 only because I need more space.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love the fingerprint ID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, had the iPhone5 and upgraded to the 5S can tell a difference in speed.

    I would recommend this to a friend
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