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Customer Ratings & Reviews

Model:
ME310LL/A
SKU:
1755357
Your price for this item is $599.98
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 768 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the camera quality, screen size, and ease of use of this product, with many praising its improved design and lightweight feel. However, some users expressed concerns regarding battery life and reception issues. Positive feedback also highlighted the reliable Touch ID functionality and ample storage. A few customers suggested improvements to the software and Siri features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 768 reviews
  • Rated 5 out of 5 stars

    love my iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is the best place to purchase the iPhone! you can even trade in your old phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was easy to set up, quick to transfer all my contacts, and works better than expected. I'm pleasantly surprised at how much I love this phone since my old 4s was doing just fine until I dropped it and cracked the screen. I am hoping to keep this one for a long time!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone with great features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd iPhone and I really love the new camera. Picture are so much clearer. I really enjoy taking pictures while the person is moving and then you can pick out the pictures you want to keep. This is great for taking pictures of my grand baby who never site still.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone and very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from the 4 I saw a huge improvement in every feature. The camera is amazing and takes great pictures even in low light. Call quality is top notch and siri is very easy to use. I love this phone!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my phone to iPhone 6 this phone was great I would get another iPhone 5s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade my iPhone and I am happy with it but it was expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best mobile phone ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Android before, got tired of extra steps to sync calendar, mail, etc. This phone has surpassed my expectations for ease of integration, allows me to use Google tools much easier too on my Mac :)

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The Photos are Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new iPhone 5S. The photos are beautiful. The fingerprint code to turn on the phone does not work well at all. After talking to various people, we determined that the older you are, the less likely the fingerprint "turn on" feature will work.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed after upgrading from a 4s. Stable phone, good screen size, and speeds are much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning the iPhone 4s, it was time to upgrade. I was contemplating switching to a different brand of phone but I am glad I did not. The new iPhone 5s does absolutely everything I need plus managing the iPhone on iTunes makes life so much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Build quality suffers from iPhone 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight is greatly reduced, but the build quality is not quite as good as the iPhone 4S. Specifically, the Power On/Off button on the top rattles when you shake the phone. Early reports attribute the rattle to various components inside the phone but if you put on a case or hold the power button with a finger, the rattle stops. Overall, it is a nice improvement but I wish I would have kept my iPhone 4S until the iPhone 6 comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product - definite recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone - Apple just keeps improving on their products. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A high quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great iphone. Larger screen but still small enough to fit in the pocket. As an iPhone 4 user, the fingerprint sensor caused me to adjust how I unlock the phone. Instead of a click and swipe, it's now a click and pause to unlock the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The latest iPhone 5s is the best yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is fast, and after tweaking the settings, battery life is MUCH improved. I like iOS 7 and its new features. Take the time to learn about the new features and you will be well rewarded. It helps you stay organized and in touch. It makes sense to upgrade since I sold my previous iPhone on Craigslist for more than it cost me to upgrade. Plus, once your 2 years are up, AT&T doesn't drop the cost for data and minutes, so they are making more after their subsidy is paid off. There is absolutely no reason not to upgrade. Also, with Apple's Music Match for $25 per year, I can stream over 50GB of music with only a 32 GB phone. My classic iPod has been retired.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It's an iPhone can't get better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Best buy associate sold me the geek squad plan and said it was only 9.99 failed to tell me it was a monthly charge. But other than that I only paid 79.99 for a 32gb iPhone 5s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traded in Phone for New Iphone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in store experience of trading in the phone for new model

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing features and functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recharge the battery every day...sometimes twice a day. I was expecting the battery to last longer. However it is easy for me to recharge at work or in the car...and the amazing features and functionality make up for any battery issues.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good improvement over 4S but not a quantum leap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is a marked improvement over the 4S and worth the money / contract extension at the right price. If you were an early adopter of the 5, your best bet is to wait for the next episode. 9 months is an eternity in the tech world.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    I like the phone. Compact yet much faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an iPhone 4. New phone is much thinner and lighter. This phone is a lot faster.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Very good phone for pictures, internet use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this phone due to its high speed, great picture and upgraded camera.

    I would recommend this to a friend