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Customer Ratings & Reviews

Model:
ME310LL/A
SKU:
1755357
Your price for this item is $599.98
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 768 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

Pros mentioned filter

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98%would recommend to a friend

Customers are saying

Customers value the camera quality, screen size, and ease of use of this product, with many praising its improved design and lightweight feel. However, some users expressed concerns regarding battery life and reception issues. Positive feedback also highlighted the reliable Touch ID functionality and ample storage. A few customers suggested improvements to the software and Siri features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 768 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I am enjoying the new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone. It's very similar to prior versions of the iPhone but much higher picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple has really outdone themselves this time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet! Apple just keeps getting better and better with these iPhone enhancements. I will never buy another phone brand. I am a faithful iPhone customer. I can only begin to imagine what Apple has up there sleeves for the future iPhone, since I had to climb a mountain just to find the gold iPhone 5s. Totally worth my time & effort to find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Going from a 4s, this thing is wicked fast and the screen is awesome. I would really liked to have seen NFC implemented here, but the fingerprint scanner is awesome. I find myself constantly frustrated now with my ipad mini because i want to unlock it just as easily as my phone. Battery life is good, but not out of this world great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smartphone made better...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are upgrading from a 5 you might not see a huge difference, but the 5s is definetly better in every way. Love the fingerprint sensor (got used to unlocking my phone with the scanner that now sometimes I wait for my iPad to unlock.. :-s). If you want a reliable. quality build, nice looking phone, this is your phone; the best ecosystem of all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 5S is incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5S is a major improvement from my 4S. It's very light and the retina display is so clear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade from the 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 5S. I came from the 5, I was really going to go for the Galaxy but I heard that Samsung cheats on bench marks and the phone was familiar to me. Is it the best? No. Is it the biggest? No. Is it the smoothest and best quality? I think so. I don't consider myself a bandwagonner at all, and this is the only Apple product I would own. Samsung is too cheap feeling and all of those extras are just useless party favors I think.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from my 4s. Fingerprint security is nice, really simplifies getting into the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Really fast phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4s finally died, so I got lucky and found this at best buy I can't believe its so much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have a 4/4s you should upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased the 5c & the 5s , I prefer the 5s over the 5c hands down. The 5c seems to lag behind just a tiny bit but it's unnoticeable to the average user. If you need the extra push to upgrade this is definitely the upgrade for you. I've had an iPhone now for almost 5 months and I have worked at a Tech Store . Definitely Team iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my expectations for an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a very long time iPhone user and the 5S certainly does not disappoint me. I'm glad I was able to find it at a Best Buy when it was sold out everywhere. The people helping me with the upgrade were very pleasant and I was in and out of the store in less than 30 minutes. Overall I'm quite happy with purchasing my iPhone at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for Iphone users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 5s was my most recent upgrade from the iphone 4. I held out and I am glad I did. This was the first time I purchased a phone anywhere else other than a phone store and I had a great experience. I traded in my iphone 4 and got a great deal. I'm very satisfied with the phone and the experience of buying the phone at Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use, like many apple products, quick. battery runs out quicker than older phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use apple products very reliable just as I expected really like the touch I'd feature

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I´m very happy with the iphone. The size it´s just right, fast and battery life is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    It's an IPhone, that says it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third IPhone and I wouldn't think of switching. The Battery could be better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work phone and to keep in touch with family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this iPhone 5S. It replaces a Samsung Android phone that was dying after 2 years. Used to keep in contact with clients, coworkers, family and friends. Used for heavy texting & sharing pictures. Finally have music collection available at work and in the car. Hands free capability is nice to have in car. Works well with Apple TV received for Christmas nice to have played on TV and stereo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new IPhone 5. I replaced my iPhone 4s for it and it was an easy transition.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have bought the 64 gig phone! I couldn't download all of my music. Plus the battery life needs to be longer or have an a way to upgrade the battery without having to add a case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly. Still have bugs on new OS system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Has some kinks in the OS system. Very easy to use and LTE is very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used by my teenage son. Used for various social media sites with applications and used in conjunction with the camera. Used as main media player when WI-FI is available. Texts continuously. Browses web frequently. Uses to capture music performances during impromptu jamming sessions. Used as main navigation tool. Used to check-in with parents while out and about reducing anxiety on both sides.

    I would recommend this to a friend