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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 104 reviews

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95%
would recommend
to a friend

Customers are saying

Customers frequently mention the superb camera quality, excellent screen size, and ease of use as significant advantages. Many appreciate the longer battery life and ample storage options available. Positive feedback also highlights the phone's lightweight design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 104 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great upgrade from the iPhone 4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features going from the iPhone 4 to the 5s. Camera is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of high-tech features at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint scanner would not remember fingerprints longer than two days. In an example of Best Buy's great customer service, phone was cheerfully exchanged for a new one. Fingerprint scanner on new phone misfires sometimes, but works perfectly most of the time. Kudos to Apple and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Significant step up from my 4S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 4S to the 5S. What can be said that hasn't been said already about the 5S? If you're eligible for an upgrade and happy with the iPhone and iOS, the 5S is the way to go. If you're on a 5 now, then there isn't enough new with the 5S to justify an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EASY TO WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is simple and a short learning curve if it's your first iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone! I recommend it to everyone who wants a smartphone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It works fantastic. My reminders however do not work as they once did but it looks like that is an iOS issue. Coming from an original iPhone 4 this is a vast improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best smartphone out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5S is a high quality product well worth its price. If you want to fully enjoy the experience you need a carrier that supports 4G LTE so the phone can perform at its best. The phone does not dissapoint .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an Apple 4, and I am not disappointed! Very fast, and gives me new features I didn't have before. I love the finger print scanner. Works awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone remains the best smartphone out there. Had a 4 prior to this, and the upgrade was well worth the wait. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd or 4th iPhone. The last was iphone5. The only reason I upgraded was I needed more storage space. I was able to re sell it for 400$. The quality of the phone stay with the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not change my product at all. Even though the battery life is not great, the rest of the applications are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best phone i have ever owned. I had the 4s but this one tops it hands down! The only pitfall is the price its pretty expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Only drawback is battery life kinda sucks per charge. Solution is to pick up a 4200mAH battery pack/case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my experience with the phone has been great. No complaints at this point, and I have had the phone for 2 months now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the iPhone 4 to the 5S and I'm so happy I did. The phone is great, I can't complain about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple did it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome would not own anything else had the note 3 and hated it iPhone all the way

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone. I have used android and iPhone and prefer iPhone hands down. Easy to use and simple design. No more glass back to break either, so great improvements over iPhone 4s that I had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from my 4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it... I would recommend the phone to anyone who is an Apple fan. The mobile phone associates at our Best Buy were awesome too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, it's easy to managed, keeps me organized, and everything I need is on here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device. Love the extra memory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of Apple products. Very reliable and user friendly. 64gb memory allows room for a lot of music and apps.

    I would recommend this to a friend
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