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Customer reviews

Rating 4.8 out of 5 stars with 189 reviews

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97%
would recommend
to a friend

Customers are saying

Customers frequently mention the superb camera quality, excellent screen size, and ease of use as significant advantages. Many appreciate the longer battery life and ample storage options available. Positive feedback also highlights the phone's lightweight design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 189 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My first smart phone and I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited for an iPhone for many years. Putting my daughter in college was more important than being up on the latest technology. I enjoy the 5S very much. Won't have to trade up for many years. Replaces my phone and iPod and iPad which I kept for personal data and my music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone. Plenty of memory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone. It is user friendly and has room for lots of music and pix.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast and Seamless Integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have utilized apple products for a number of years now. While I have tried the Google OS phones a couple of years ago, I can tell you as Steve Jobs would say " It just works". Apple has nailed easy and seamless. Screen is great, battery is great, and unit is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally made the move from flip phone to smart phone. I was concerned that the size of the phone would be bulky in my pocket but it fits well without being bulky. I knew I wanted an iphone because I have an ipod and was use to the layout. The reception is excellent and the space gray color is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love - Duh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone! I switched carriers hoping to get less dropped calls, but I'm still undecided. I hear people complain about the battery life, but mine has been fine for a full day and sometimes another half day. And yes, I make calls, listen to music, text, play games and check email. Happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can spare or save extra to buy up like 64mg you will love the extra space. You can do it all pictures galore, music, games, movies. Of course what can you say apple is apple easy and tough. galaxy screen sizes are large but it's funny just watching people try and carry them seem to be traded them in too. Craig's list is full of galaxies for sale going back to apple!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing little piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the celebrated new features are truly worthy of celebration. The sleeper is that the actual sound quality of a phone call is greatly improved over an iPhone 4S largely due to the noise cancellation system. Imagine that. Apple has realized it needs to be a quality phone to be a smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife stepped up to this from the 4s and added extra memory. She loves it and prefers the size to the new iPhone 6.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    bought for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my daughter to update her previous iPhone 4 with 32gb. Her other phone was getting sluggish due to the amount of information and apps. This phone has much better sound and picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for apple fans!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned in my samsung galaxy note 2 for an apple iphone 5s 64gb and I am very pleased with my decision. If you are a fan of apple products having an iphone is a must! The features I am enjoying the most so far are the fingerprint reader, retina display screen, and slow motion camera. The fingerprint scanner is very easy to use and very accurate, the retina display screen is very clear and crisp, and the slow motion camera is very fun to use. Overall this is an amazing phone and in my opinion it is the perfect phone for someone who enjoys apple products. I also like this phone a lot more than my old samsung because of the ease of syncing to my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Phone Upgrade from i4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in an iPhone 4S for the new 5s. I do notice a few differences that make the i5s a better unit. It seems that phone and web reliability are improved. Apps seem to load and function faster on the i5s. The camera is actually much better IMHO. Overall, I am happy with my purchase! Though I am very curious as to what the next generation iPhone will bring to market...i6?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Buy Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the process and amount Best Buy gave me for my trade-in phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easier phone to use than an android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up right out of the box ,overall a good phone wish that all the different operating systems would be more flexible miss adobe and firefox browser

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Only phone for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ease of use but you have to be on a computer to change iTunes I have 2.4 days of music and I have tried everything but it keeps playing same songs. Siri is not as useful as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my Iphone 5s!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Iphone 5s. Upgraded from the Iphone 4, which with the new OS had completely slowed down the system and apps! I love the compact size, the feel, and look of the 5s.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone. In all respects. It's like an office in my pocket. The camera and video are amazing. Great video editing capability with iMovie and iPhoto.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The shizzle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran over it with a d8 dozer. Survived with a small dent on back. If you want durable, this is the phone. Video is phenomenal. Play games without missing a beat.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The screen size is excellent. There are multiple apps that are free and excellent. It is also less expensive than the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    awesome phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    by far the best iPhone released to date! stunning camera, speedy software, and the fingerprint sensor technology is fascinating as well

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice compact phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone planning use for recording a lot of videos. I like that the camera allows high definition options and flash. Pictures are sharp, and the phone has a lot of memory capacity. Would have been nice if it allowed you to use both the fingerprint and passcode to unlock the phone (currently is an either/or choice).

    I would recommend this to a friend
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