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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 826 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Macbook®'s lightweight design, impressive portability, and its compact size. Many appreciate the long battery life and the smooth performance. While some find the limited number of ports and the single USB-C port inconvenient, the positive feedback on other features outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 826 reviews
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Portable. My travel companion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very good for traveling. The only thing that is missing is a usb port and/or sd card slot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    finally got the MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with the keyboard seeming so small. It seems like I am always hitting the wrong keys. They are the same size as my 15 inch MacBook, but maybe it was the flatter keys compared to the ones on my older machine? The other thing that was weird is i was always tapping on the trackpad. I had to change it to where I have to actually click the trackpad instead of tap it. i want this smaller one for traveling. I hope it will work very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LOVE the Macbook but KEYBOARD ISSUES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Macbook but within 3 weeks of using the Macbook the enter key no longer worked as intended and I had to send it back for repairs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than an Air!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Air was the best computer on the market, and if you still need lots of connections like USB, displayport, etc, then it still is. But I am a convert to the 12" Macbook. It's much lighter, the keyboard is great and has lots of memory (i have the 512GB with M5 chip).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple always the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is no question this is the best netbook ever. I got to his at 400 discount at Bestbuy.com. The only problem is Apple never give discount. If we are luck and wait sometime, the Bestbuy give great discount. Great product at great price of Bestbuy. Not Apple so!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal and great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Mac for my middle school daughter and I am simply amazed at the power of this computer, the programs and videos, Retina display are all top quality. Combined sale with student discount for her and very pleased with very decent priced Mac product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Mac at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mac was $350 off on sale and then $100 off for open box. I was able to get the upgraded version for $50 more than the base model. One drawback is the laptop was 6 months old by the time it arrived. I'm not sure trading 6 mos of the warranty was worth $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the student in our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son has horrible handwriting like his father. They both should have gone to medical school. We bought this computer for our son to use in college and he loves going to school with his computer and nothing else. We are waiting to see if it helped his grades.

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new apple. not happy only one port-power port but otherwise it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great first macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A light portable computer for personal use. I would buy another MacBook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sexy slim portable laptop for the ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using the MacBook Air 11" as my primary portable laptop for years, and finally upgraded to the new 12" MacBook and absolutely love it! It's not the most powerful machine in the world, but does everything the standard user would ever need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for the young professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with other MACs, this product works perfectly and provides all the right tools for a young professional looking to keep up with social media, news, and emails

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 3 out of 5 stars

    Great compact laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved macs. The only downfall with the new ones it does not have a USB port. Makes it a bit difficult. Had to purchase an adapter for $70. Overal the computer works great, slim, light. Perfect travel size. However the keyboard is slightly different then the normal MacBook pros and it takes some time to get used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the macbook with a dead battery. It won't turn on or even charge. This is not best buy's problem but Apple's quality control. The macbook that was delivered has a defective battery. So we have to send it back to best buy and wait for few more days for the replacement because they don't have it in stock. But thanks to Best Buy for being so quick and hassle free for the exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large hard drive, great computer, great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after accident destroyed similar model. Easy migration and right back to work with even better computer. Terrific price for upgraded model and twice the hard drive space. Six months later and it is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for traveling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a light weight computer to take with me on business trips and this small Apple computer is perfect. The sales representative at the local Best Buy did an excellent job helping me choose the best computer to meet my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great small laptop but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a mac. I love my MacBook pro and now I love this. But it only has two ports, a USB C, and a 3.5 mm headphone jack. The availability of USB C hubs, and accessories from Apple, as well as the middling reviews of those they have, is discouraging. The USB C charger cable isn't rated for USB 3+ data. So if you don't need peripherals, it's great, otherwise, it has some issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook was purchased as a gift for a family member. The MacBook is constantly used for school work and for watching Netflix. The person whom received the gift loves it, and now does need to monopolized the home computer anymore-- lol.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convinent and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a MacBook I was skeptical when I was told that they removed all the ports from the laptop, but against my best judgement I bought he laptop anyways, I love it. I'm a student in college and I always have been a fan of apple's build quality and how convinent they make everything for the user so when i made this purchase I knew what I was getting. Define toy satisfied with m purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good computer for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and easy to carry, so it's perfect for a personal student laptop

    I would recommend this to a friend