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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 5216 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the Apple MacBook Air 13.3" Laptop's ease of use, lightweight design, and impressive battery life. Many appreciate its convenient size and the inclusion of Touch ID. While some wish for more storage and USB ports, the positive feedback on performance and aesthetics is significant. Overall, the positive aspects of this laptop outweigh the negative for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 5,216 reviews
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    no customization

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't swap any parts out and if you want better processing power or more memory or storage it will cost you an arm, leg and your first and second born child.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing good for a lot of $$$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is overrated and overpriced. More so, cursor stopped working properly after 3 days of using the laptop. An arrow desapears from time to time and everything freezes for no reason. It seams that this is a common problem for MacBook Air (you can youtube it) that has no solution. I would not recommend to purchase this laptop neither for work not for fun.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s fine but the CAMERA IS STRAIGHT TRASH

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the camera is horrible if you wanna. Good keep the only model for a camera instead it’s wayyy too grainy and looks like an iPhone 4 camera but everything else is perfect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LOVE, LOVE, LOVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop 4 years ago almost, as I bought it for college. It still works amazing, I did have to keep an eye on how many files I downloaded as it can fill up without you realizing, and this will make the laptop extremely slow. Overall, this laptop has made it through thousands of hours of class notes, watching virtual lectures, homework, streaming movies and shows, online shopping, and so much more. I would highly recommend this laptop for school purposes. I did download minecraft on this, and honestly this laptop will crash if you play for more than 15-20 minutes if you even make it that far. Amazing for school, and personal use as long as you dont play video games. Also it was super nice that it connects to your phone so all of your information is accessable. I love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nothing special, hard to use coming from Windows

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We expected an easier transition coming from Windows 10. That didn't happen. The machine is slow, software sucks. Only positive point is it has Apple apps like messenger.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Boo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the MacBook Air but HATE that Best Buy doesn’t give rewards points for Apple purchases. If I had know loophole, would have bought the MacBooks directly from Apple.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Love my MacBook Air!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Mac is a 10+ year old iMac that i bought used. This new Macbook Air is much more intuitive and much faster. Lots of fun too!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok For beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color on this Apple tablet is orange and it really makes the tablet looks cheap was expecting more from this tablet for the amount of money that was paid

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer just to save some money and I bought it certified pre owned excellent. Not even two months and it’s starting to malfunction! Best Buy I am absolutely disappointed. If a good is damaged beyond repair why are you selling it above it’s value and being unethical? It’s unfair because now I have to spend more money to have it fixed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke just over 6 months after I bought it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new on Nov 2nd 2019. Less than 6 months later it just stopped working. Was never dropped or mistreated. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered mine and it came in with a few scratches and a faulty battery

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    5 years of use and I can’t complain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been 5 years so far and I can’t complain about anything. Great battery life, excellent speed for office / school tasks. Great money investment !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t even setup my MacBook Air the screen frozen . It’s really a bad start I’ve tried to see if I can setup it but it’s not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy open box or geek certified

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been defective within two months of purchase Apple products are usually flawless. We have owned five laptops before this one This laptop seems to have problems with the motherboard and hardware. Opened may mean defective, returned and who knows what geek certified means but a $1,000 investment is crap

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    freezing at lock screen a lot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every time lock my screen and get to the computer again after a while it's not responding. the mouse is moving but nothing clickable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, super thin and perfect size to bring it with you everywhere. I’ m a realtor and I need a light laptop. Great functions, resolution

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT buy if you are going to edit photos/videos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would’ve figured out sooner that this laptop will start to run it’s fans heavily upon opening up any program. Even google chrome will get it to start running hot. If you are a user of any type of program get the PRO instead. Worth the extra couple hundred. I’ve had it only a month, shame I can’t return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not an Apple fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this last week, created apple Id, tried signing in & it wouldn't accept my password. Changed the password & tried signing in & it said my account was locked. Called Apple & they couldn't figure out why & said they would have to wipe everything off. I had Best Buy transfer data from my old computer. Can't even get signed in. This was my 1st & last Apple purchase. Will be returning & getting a Windows PC.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Not Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets hot too fast, very low storage, and basically only good for emails.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    touchpad unresponsive, highly problematic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MAC PROMISES MUCH, BUT INCREASINGLY THEIR PRODUCTS ADDRESS PRIMARILY THE HOBBY-PURSUIT OF "GAMERS."

    No, I would not recommend this to a friend
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