Customer Ratings & Reviews

Not as good as thought it would be. I get more apps on my iPad. not enough memory. harder to manipulate than my iPad Pro.

I don’t think my Mac pro came with a Touch ID. Which is interesting because it says it has that.

Replaced another MacBook. Girlfriend still complains about battery life though

Price is very high.But still worth full .Quality of product is very good

still trying to learn this computer. After going to Apple store like more now than when first try using it

While the laptop is okay for light purpose, I would not recommend it for heavy duty stuff.

Computer was slow loading software. Performance was average once installed not an upgrade for me.

unhappy going with purchase. going to return soon.

It works well, but it gets stuck when using too many windows open. I had to restarted.

Like this laptop, but it's price keep dropping after I had bought it!

Bought one for my sister and she liked it, thinking of buying one for myself

My right shift button don’t work. And I don’t even have a month with it.

Too expensive could have gotten more for the money with another brand for less.

With several applications open the fan came on indicating an overheating issue. Worked with Apple support but they did not resolve the problem., so the product was returned. Never had this problem with a Mac from 2015.

Recommended only for apple lovers. Not for multi use

love it would but another and would recommend to a friend.

Get this as a gift for the wife, but she ended not liking it as the keyboard felt odd to type on and the amount of storage and power was lackluster for processing photos.

You have the worst download of free software I've ever seen. I'm shocked that this is 2020 and I'm really doing this. It is SO BAD!!!!!!!!!!!!!!!!! You have to be absolutely ashamed of this pathetic excuse of a process. Please, figure out how to link to a few easy clicks that permit a user to quickly review (not search endlessly for), and then download software that was "included" in a purchase already made. This is embarrassing.

I was told that the box was just opened and returned. Not so, the cord was old and used and the item had scratches on it. And an older model. I returned it the next day and it took days for my account was credited. Very disappointed this did not sit well with me because when I enquired about another one I was told there were 14 newer versions in the store. This was the next day, so now I’m really disappointed.

I initially purchased a Lenovo Yoga 730 (2 in-one laptop foldable into a tablet) but exchanged it for a MacBook Air due to the short battery life on the Lenovo. The MacBook Air was a huge upgrade over the Lenovo, but I was left missing a touch-screen. I found that I missed the tablet mode of the Lenovo and the convenience of a navigating a touch screen while sitting around in the living room. I became to research the IPad Pro and realized that not only is the iPad Pro immensely powerful, but that the upcoming iPad OS is going introduce features that will advance the usefulness of the iPad including introducing an improved file management system. Eventually, I let the MacBook Air shut down after draining the battery and it wouldn’t load MacOS again despite several attempts. On a whim, I returned the MacBook Air in exchange for the iPad Pro 12.9” (with keyboard cover and the pencil) and figured this was my chance to switch. As it turns out, the iPad Pro is a much better personal device for me than a MacBook Air and I think that you should watch some YouTube comparisons and reviews of iPad OS before making a final decision. So far, I’m realizing that the iPad Pro is more fun to use, has better battery life, and is better for conducting basic day-to-day tasks. Whatever issue I had with my MacBook Air is likely an isolated matter, so I’m still giving this product a “good” rating because it proved itself to be a great personal device; it’s beautifully designed, quiet, and keeps cool in your lap. Broken down as follows: Quality: Good, because it stopped working correctly shortly after ownership, but Best Buy’s return policy is great and so is Apple Customer Service. My issue was likely an isolated matter. Value: Average because you’re paying for the design and MacOS, but the processor has fallen behind the competition. Ease of Use: Excellent, it’s a Mac. I think that many shoppers are going to overlook the iPad Pro without realizing that the iPad is extremely capable and will fit your needs if you’re daring enough to leave behind a traditional desktop OS system. Try the iPad Pro if you’re willing to give iOS (and iPad OS once it comes out next month) a try, and if that doesn’t work just return it for the MacBook Air and hope that my issue isn’t pervasive.