Customers love the MacBook Pro 13.3" but some have experienced issues with the screen quality. Reports include screen glitches, blemishes, and dead pixels. These problems emerged shortly after receiving the laptop. Further information is needed to fully assess the reliability of the screen.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
Cons mentioned:
Screen quality
Rated 1 out of 5 stars
Terrible
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wouldn’t say that it’s BestBuy’s fault that it’s terrible. I had this computer for a little over two weeks and the screen started to glitch out. Thankfully, the service in the store was incredible. Be cautious and prepare to possibly return the product if needed.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
HORRIBLE DO NOT BUY
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer stopped working after less than a month. I contacted the store, they told me to go to Apple. Apple said the computer was refurbished by Best Buy and they couldn't do anything. Best Buy geek squad said they couldn't do anything but it had a one year warranty one it and to call CCR. CCR said that my computer serial number didn't exist and couldn't do anything.
I am so angry. I owe over $500 for a piece of crap. Best Buy on line chat just basically told me that i need to go to the store.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Item came defective, non working condition.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It turned on and off constantly, it had the video card and sensors damaged. I tried to return it, but the deadline to have it back was just 15 days, and unfortunately I took it to have it checked prior. I never expected an item bought via Bestbuy, regardless it was used, that it would arrice defective. I lost my money.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
It works
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer works well for school work but, the fan runs all the time like it’s constantly going to overheat.
No, I would not recommend this to a friend
Cons mentioned:
Screen quality
Rated 3 out of 5 stars
Affordable Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop was exactly what I needed for work and was very affordable unlike most macbooks. Everything is good except it came with a scratch on the screen.
No, I would not recommend this to a friend
Cons mentioned:
Screen quality
Rated 1 out of 5 stars
Utter Disappointment
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to return the laptop after only a week. There were dead pixels in the screen when I received it. In 3 days the spot grew larger and larger.
Just spends $350 more and get a latest model.
FYI - I really didn’t want give this a start however, it doesn’t allow me to post my review without at-least one star.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
great computer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i didn’t like it because it didn’t have the usb c ports
I would recommend this to a friend
Rated 1 out of 5 stars
Had it 2 days and it has a black line across it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Will never buy any refurbished items! It had something internal wrong with it
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Product was good... Service render was poor
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The online purchase experience was terrible.....1st
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great macbook for first year college students!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My daughter loves this macbook. It makes studying more efficient for her.