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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 3.7 out of 5 stars with 26 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers are satisfied with the condition of the pre-owned MacBook Pro 13.3" laptops, frequently describing them as being in great or even brand-new condition. The ease of use was also highlighted, making it suitable even for first-time computer users. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop to use. It's functions are easy and the camera is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I returned it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was old and outdated to use for my daughters drawing pad. I’m certain this would be a good computer. However, it was not the right fit for my family.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe how affordable this was! And how much I would love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this item gor my daughter and she loved it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned this on to a white screen. I was told they couldn’t replace it so I had to return it. My business took a hit as a result. It appeared the store didn’t want to deal with me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very pleased so far, it was in perfect physical condition. I do wish that as a part of refurbishing, BB had installed the latest operating system (it still had the old OSX operating system so the TurboTax program I purchased from Best Buy didn't work). Fortunately, BB let me return the disk and later I learned how to download OS Sierra for free. The anti-virus included for free and the Office I purchased also would not download, so I called the 800 number and they sold me Norton (which I prefer anyway). A tech took over my machine and installed Norton, Office and cleaned up the system as part of the Norton purchase. Again, all of this should have already been done during refurbishing (not sure what they actually do!) but it all worked out and I have a great laptop for a good price.

    I would recommend this to a friend
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