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Customer reviews

Rating 4.8 out of 5 stars with 7931 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are positive about the Apple MacBook Pro's ease of use, performance, lightweight design, and battery life, with many praising its size and aesthetics. However, customers are negative about the limited number of USB and other ports, as well as the small storage capacity. Some users also noted that the device can get warm during extended use. While a few found the touch bar unnecessary, the overall feedback highlights a strong preference for the laptop's portability and usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 453 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Windows 10 Fan Has Seen the Light - Best Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a longtime Windows fan, with Windows 10 being my favorite OS to date. In summary, I have seen the light. The MacBook Pro is the best laptop I have ever owned or used. Gaming aside, this is the best laptop you can get. Period. For gaming, Windows 10 or a console are the way to go. I have a gaming PC and that is not going to change anytime soon. For personal use, however, my MacBook Pro is now my computer of choice. I bought a MacBook Air for my wife during Best Buy's $799 Black Friday promotion. She loves it for casual email and web surfing. I tried it out and it grew on me. Fast forward a few weeks and I decided to trade in my iPad Air and Apple Watch 1 and I initially tried a Surface Laptop. I returned it less than 24 hours later due to wifi issues and instead picked up this MacBook Pro at the holiday special price of $1149. I have used it extensively for about a month and here are the Pros and Cons. Pros: -Drop dead gorgeous screen, Retina cannot be beaten -Fast, the Core i5 CPU has no trouble keeping up -Good battery life, I generally can go 8-10 hours of hard use between charges -Wakes up quickly, just as fast as your iPhone or iPad -OSX has grown on me, its very intuitive once you get the hang of it -Oversized trackpad is cool, as is the haptic feedback you get when you press it -Laptop is very high quality, the aluminum feels and looks great, nothing feels cheap -Speakers are the best you can get on a laptop, plenty of volume and depth and even some bass -Not too heavy, it was in my backpack for a recent trip I took and it was fine as far as weight -Most content I used on my iPad is available on the Mac, including Zinio, iTunes movies and shows and Outlook app -Getting and sending text messages and making and receiving telephone calls on the MacBook is very handy, works so long as the iPhone is nearby -Did I mention the gorgeous Retina screen? Cons: -Keyboard travel is very short, it takes some time to get used to it -No Netflix app for Mac - whats up with that, they have an app for Windows 10 -Power supply is big and buying a second one for your backpack for trips is expensive -Limited connectivity options, this model only has two Thunderbolt USB-C ports and a headphone jack -More powerful models can get pricey

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    What I expected from a Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second MacBook Pro. My first 15" went 6 years with daily use. Apple MacBook Pro display is beautiful high definition and my 2017 13" is even a higher definition than my 2011 model. Never worry about a virus and my 2017 model has almost a 10 hour battery charge. Big improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Fast Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quickly everything is ready to go as soon as you open it up. So far, it’s handled multiple tabs and multiple programs and switching between them has been a breeze. The battery life also seems longer than average.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns on just as fast as my iPhone 8 lights up. I love it and the battery last a decent amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first MacBook. Prior to this I spent a lifetime on Windows and Linux computers. Those who raise the question of price (I did as well) should look at all the indicators, licensing renewals, longevity, resale value, etc. Here's what I can offer. - They keys are lower profile than my Dell Precision M3800 which threw me off at first, but now that I've put in about 40 hours of time, I'm typing faster and with less movement. - The batter lasts a long time. If I charge it fully and show up at the office at 8AM, I won't even think about charging it all day. I still bring my adapter every morning to work but I never take it out of my bag. I expect that from my Chromebook, but from a laptop with such a nice display, with rich colors, contrast and resolution, yea... I'm very impressed. I've been typing on this thing for the last 4 hours non-stop and it's currently at 88% capacity. - Updates! I already got the latest version of Mac's operating system that was released. Something I didn't realize, upgrades are included. If they come out with a new version of MacOS, I just install it, I don't have to buy it again. If I want to upgrade my Dell, I'd have to pay at least $100 for Windows 10. - The touchpad is not a button at all. It's just a flat piece of glass, but as soon as you turn it on, it acts as though it is a button. The main benefit is that there are no 'dead zones' on the pad. No matter where you press, it gives your fingers the same response. - The operating system is paired really well with iPhones. I keep finding more and more integration between my phone and MacBook, and in the most sensible places. - Macs include "Boot Camp", a program that will walk you through installing Microsoft Windows 10 right along side Mac's OSX. I did that right away just to see how it would go. It was flawless and windows ran rather nicely on the Mac. So now I have the best of both worlds, mainly using Windows for games like Lego Worlds. - The sound system is solid. Lots of bass, clarity, and full volume without vibrations or buzzing. I don't use my speakers much, but it cuts through the room when you're trying to listen to something in a noisy environment. - The webcam is solid as well. I was expecting a much taller walled garden, but what I see is a really good marriage of hardware and software, something that I think any company would want if they could pull it off. When I turn my MacBook off I miss it already. Maybe it's the Apple logo, or it's wonderful display, intuitive applications and features. I honestly don't know, but something about this MacBook just makes me really happy and no regret. And for the many Windows computers I've owned, I've never felt as content.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Performance

    Rated 5 out of 5 stars

    Perfect for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for college. It's small enough to where it's not a distraction or too big for the desks in giant lecture halls. The battery life is insane and everything is snappy. I was a little bit iffy about switching to OSX due to always been a windows user but for portability this thing is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    This is the BEST purchase I have made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a PC user. I decided to buy a Mac after using one of my friends for years. This MacBook is the best purchase I’ve ever made. It is so fast and has about nine hours of battery life if you take off that apps you don’t need. It’s lightweight and different from the MacBook from 2012. I love the keyboard. The only downside is that it does not have a USB port BUT, to buy an adapter is only $10 at Best Buy. Best Buy is the best place to purchase Apple products because they do price comparison with Apple. Including their student discounts. They also price match Apple care which now covers drops, cracks, total destruction - everything except lost/stolen MacBooks. I am loyal to Best Buy. And now that I purchased this Mac, I will always go back!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage, Usb

    Rated 5 out of 5 stars

    Awesome Apple laptop! not that their was any doubt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is such a well rounded and trusted brand. I already have a iMac which I use for music making and video editing so when I purchased the MacBook Pro for my wife so she could edit on the go, we were not let down as the transition from desktop to laptop seemed minimal. The MacBook Pro is just as powerful and fast as the iMac, and even handles multitasking without slowing down other programs. The battery life is good the sound is incredible. My only complaint besides no USB, is that memory storage can go fast, as you would expect for a laptop, however thats why their are external hard drives. In all if this is a computer your are looking into for editing or creating music by all means pick this up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Weight
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Can't believe I waited so long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a PC guy for my entire adult life. Built, worked on, used professionally and for gaming. I got tired of my work laptop being so slow, and wanted a Unix kernel machine for some work related learning, and decided to try a Mac. I am delighted with my Macbook pro. Productivity is much improved, even over my 3 monitor PC setup. I Grant you that some of that productivity is due to having a faster machine to work on, but a large part is the desktop switching inherent to Mac OSX, and not having to pick up my phone ever few minutes to answer a text (since they show up on my Mac). Brilliant. There is no way around it... There are things you just can't do on a Mac they way you do on a PC. For my situation, that is a tiny price to pay outweighed by the massive upside. Pros: FAST. Light, easy to lug around. Decent battery life. Continuity features between iPhone and Mac (instant on personal hotspot, calls/texts on computer, application handoff). Sturdy. Amazing multitasking using multiple desktops. Amazing screen (even at 13") Cons: abysmal storage space. Lack of ports (only has 2 USB C connections and a 3.5mm jack). EXPENSIVE. Keyboard design issues (Google it, but they extended warranty coverage to 4 years for the keyboard). Accessories are expensive. Overall, I can't believe how great this machine is. I'm very disappointed my bias against Mac to keep me from this level of performance for so long. I cannot recommend a MacBook pro enough. That being said, skip this model and get the 256 gig SSD model instead. You'll fill up 128GB before you leave the parking lot, unless you're prepared to go with an upgraded iCloud storage account (not a bad idea anyway).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 5 out of 5 stars

    May never buy a Windows computer again...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed, easy of use, slim size, long battery life, vibrant screen, and ability to send data and photos back and forth with my iPhone via AirPlay have made this laptop and BEST BUY for me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Usb

    Rated 3 out of 5 stars

    I think I hate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used MacBooks for a little over a decade. This is the 4th I've owned, and my least favorite so far. What I love: I use my Pro primarily for photo processing. I love the retina display, reliability, processing power, and battery life. It's why I own a MacBook Pro. Specific to this version, I love that the speakers are now on right on top, and that the new charger does not use magnets. However, I don't want to give Apple a lot of credit for simply fixing their own bad designs. What I find annoying: This pro has two USB-C ports and a an aux port. That's it. No USB ports, no SD card, no DisplayPort or Thunderbolt Port. I thought I could live with it, but it's absolutely aggravating. I need a $30 adaptor to pull images off my SD card, another $30 adaptor to transfer them to my external hard drive, and once those two are plugged in, I'm out of ports. I can't even charge my computer while transferring images but that uses one of the USB-C ports. What I hate: The keyboard and trackpad. You use them for everything you do - and I hate them. The keys are difficult to press, too big, too flat, too close together - something. I can't tell you exactly what it is about them, but I hate them. And I hate the noise they make. Similarly, I hate the trackpad. I can't tell you what it is specifically about the Force Touch trackpad that makes me hate it so much, but I absolutely do hate it. At this point, I don't care if the machine is beautiful or powerful, it is almost too annoying to use, and that makes it fairly useless to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Performance

    Rated 5 out of 5 stars

    Macbook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have other Apple products (iPhone, watch, iPads, etc), this is my first Apple computer...and I love it! I never considered getting one because of the cost, but so far it seems like it's worth the investment. I'm not a techie kind of person, so specs don't really mean much to me. It just needed to be lightweight, fast, user friendly and reliable. So far, all of those conditions have been met - and then some. Battery life is great, I also love the fact that I can get text messages and I can FaceTime straight from my MacBook Pro!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Weight

    Rated 5 out of 5 stars

    Best bang for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for over a month and love it. It's relatively light and compact and the screen is is very bright, a huge improvement over the MacBook Air that I replaced with this one. Its about the same size and weight but much more powerful. The battery life seems much improved as well. The keyboard is a little different then previous MacBooks but after a short time you get use to it. looking into a 4K monitor to use with this as well and will post an update once i have chosen one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Weight

    Rated 5 out of 5 stars

    This latest version of the MacBookPRO is a winner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is lighter, thinner, brighter, faster, and runs longer on a charge than the 2011 version it replaces. If this one holds up for as long as the old guy did, we're golden!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a long time! My son told me that I should try the MacBook Pro since I had originally been using a regular laptop. I’m not that tech savvy. I can’t believe how easy it is to use. It’s super fast and powerful with a clear screen. Holds a charge for a long time and charges up super fast when needed. Lightweight and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great laptop for teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of it and how lite weight it is. Perfect for a college student for carrying all day and battery stays charged all day!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Weight
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Absolutely Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s lightweight. I can take it everywhere. Battery life has been good so far. No major issues. It sucks that it doesn’t have any ports like HDMI, SD, USB but the dongle I bought has been working just fine. I can edit pictures, everything is super fast and I like the connectivity between my iPhone and my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Of course it's great, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine lives up to the hype, it's great. Battery life is excellent, screen is beautiful, keyboard is oddly appealing, but there the "issues" we all know about. The lack of ports and an SD card reader, frankly sucks. I had to give in and buy a dongle the same day I purchased the machine. The plus side is that the machine looks sleek without all the holes on the sides and the USB-C charging is rather nice. I am overall happy with the replacement of my old friend (mid 2010 MBP).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Everything I want and need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awesome. I upgraded from a 15" 2011 macbook pro, and this exceeds my expectations in every day. Despite the smaller screen size, I hardly miss the 15" due to its weight. At only 5'2 it was a lot to lug around! This model is much more lightweight, i can tuck my laptop case in my big bag and I'm out the door no problem. It's also great on battery life, I feel like I never have to charge it despite using it for everything from general emails to WOW.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Performance

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop as replacement for a 2011 MacBook Pro. Light and slim, crisp colors, easy to use. The keyboard is more versatile, a little bit larger. Charging time and battery are a plus. Great portability but you need connector cables for pretty much everything.

    I would recommend this to a friend