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Customer reviews

Rating 4.8 out of 5 stars with 7931 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are positive about the Apple MacBook Pro's ease of use, performance, lightweight design, and battery life, with many praising its size and aesthetics. However, customers are negative about the limited number of USB and other ports, as well as the small storage capacity. Some users also noted that the device can get warm during extended use. While a few found the touch bar unnecessary, the overall feedback highlights a strong preference for the laptop's portability and usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 731 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, display and speakers. The size and weight is a plus for frequent flyers like me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for Geaphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mac air! I had a surface pro prior and loved it, but it wasnt great for graphics. This is nice and light like my Surface Pro, but awesome with the graphics!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I AM IN LOVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so in love with my new MacBook Pro 13. The day I ordered it, I began to see tracking information. I received it the next morning!!!! BestBuy has NEVER failed us!!! We are always very satisfied with the customer service. As they will do what ever it takes to answer any question we have had. As per the MacBook, I can’t even express how obsessed I am. Haha. Seriously,I would recommend this MacBook to anyone!!! Super light and thin. The picture is so clear it’s amazing. One thing I was cought off guard about is the speakers!!!! Great sound quality and Loud!!!!! Which is nice while listening to music!!! THANK YOU BEST BUY!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    fast computer for collage studies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kid love the computer as its fast and light weight , easy for her to carry around from one class to other

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to used. Light weight. Fast process to set up. The key pad are smooth and the touch pad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great laptop, purchased for software engineer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this MacBook Pro for my boyfriend who is studying software engineering. It works very well and we haven't had any issues thus far. I own the more powerful version plus the Touch Bar. They are light, sleek, and easy to use. Some people don't like the new keyboard, but I haven't found it to be bothersome (we type for hours at a time). Sometimes the machines do run hot, but otherwise no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Apple - MacBook Pro® - 13" Display - GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my home office and it is quick, reliable, and runs sooo smoothly! It's a breeze to use, it crunches numbers quickly and has no problem connecting quickly to wi-fi. It's also light and portable and takes up very little space!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    This is the BEST purchase I have made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a PC user. I decided to buy a Mac after using one of my friends for years. This MacBook is the best purchase I’ve ever made. It is so fast and has about nine hours of battery life if you take off that apps you don’t need. It’s lightweight and different from the MacBook from 2012. I love the keyboard. The only downside is that it does not have a USB port BUT, to buy an adapter is only $10 at Best Buy. Best Buy is the best place to purchase Apple products because they do price comparison with Apple. Including their student discounts. They also price match Apple care which now covers drops, cracks, total destruction - everything except lost/stolen MacBooks. I am loyal to Best Buy. And now that I purchased this Mac, I will always go back!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Weight
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Can't believe I waited so long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a PC guy for my entire adult life. Built, worked on, used professionally and for gaming. I got tired of my work laptop being so slow, and wanted a Unix kernel machine for some work related learning, and decided to try a Mac. I am delighted with my Macbook pro. Productivity is much improved, even over my 3 monitor PC setup. I Grant you that some of that productivity is due to having a faster machine to work on, but a large part is the desktop switching inherent to Mac OSX, and not having to pick up my phone ever few minutes to answer a text (since they show up on my Mac). Brilliant. There is no way around it... There are things you just can't do on a Mac they way you do on a PC. For my situation, that is a tiny price to pay outweighed by the massive upside. Pros: FAST. Light, easy to lug around. Decent battery life. Continuity features between iPhone and Mac (instant on personal hotspot, calls/texts on computer, application handoff). Sturdy. Amazing multitasking using multiple desktops. Amazing screen (even at 13") Cons: abysmal storage space. Lack of ports (only has 2 USB C connections and a 3.5mm jack). EXPENSIVE. Keyboard design issues (Google it, but they extended warranty coverage to 4 years for the keyboard). Accessories are expensive. Overall, I can't believe how great this machine is. I'm very disappointed my bias against Mac to keep me from this level of performance for so long. I cannot recommend a MacBook pro enough. That being said, skip this model and get the 256 gig SSD model instead. You'll fill up 128GB before you leave the parking lot, unless you're prepared to go with an upgraded iCloud storage account (not a bad idea anyway).

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Best 13 inch MacBook “Pro” ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is really intriguing to me because this MacBook “Pro” is amazing for me and people like me that have a desk job like I have. I put the PRO in Quotation marks not because it is not a pro machine; but because pro has been confiscated by many to mean video/photo editing at 5K and 7K raw files. I call this mac a pro computer because professional means so much more than that. This computer is pro partly due to the fact that when combined with the rest of the Apple ecosystem everything from sending/sharing files to having all of your contacts and Apple products just work without fuss. Now, I know that the hero there is the software not the hardware; however, when combined, this computer can not be beat. When it comes to the hardware, the screen is gorgeous, the weight is perfect and the aluminum construction is top notch; but to mention that the keyboard is a pleasure to type on. Why does this matter to me; well it matters because my job requires a great deal of typing and interacting with docs of all kinds. The typing experience on this computer is simply amazing and puts it over the 12 inch MacBook in my opinion. This is where software and hardware come together to form something special. I have the base model which is up to the task with everything I have thrown at it so far. Everything even includes the one time I had to edit a 4K video at 60 fps. The major issue people point to with this computer is the inclusion of only 2 USB-C ports. I for one have not had to live the dongle life as almost everything I do happens with iCloud. Once the doc is saved on my computer, it is automatically saved to all of my other Apple products! I did purchase a USB-C docking station that has all types of ports in the back and connects my laptop to a 4K display, all with just one cable! In other words, I never find myself needing an SD card, Ethernet connection, USB port or Video Out port while out on the road. I only need those things while in the office and the docking station works great for that. In my opinion this is the best MacBook Pro for office professionals! Super glad that I have it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed, Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen. Seems pretty fast. Nice size. Light weight

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Storage, Touch bar

    Rated 5 out of 5 stars

    Solid Laptop for the price that was purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the 150$ off sale and 100$ college student discount. Also had 1% ebates...came out to around 260$ off which was great. The deals brought it lower than the Surface Laptop which was one of my top choices. The build on this laptop is great. Solid screen with around 450+ nits and the Apple trackpads are great as usual. The butterfly keys are loud, but they start to feel real nice to use once you get used to it. I also really like the improved generation (I had the 2015 mbp13) and the weight difference is definitely noticeable even if its only a .5- 1 pound difference. The Space Grey looks really sleek and solid. 256gb model is definitely a necessity. I originally had the 128gb but I decided to future proof a little more and go with the 256gb since storage is not expandable. (For someone who flies drones, and does editing 4K videos as a hobby, space can fill up quick). I do believe though that 128gb is still doable if you just use it for basic uses (word processing, youtube, surfing) Touchbar- I really feel its a gimmick right now. is it nice? Yes. Is it worth a 300$ upgrade? no way. Overall, when you get this at a discount, it is a solid laptop, with solid customer service, and if you use other apple products, the ecosystem is a no-brainer to connect to rest of your mac devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Great solid laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace my 2011 MacBook that I gifted to my sister. It is solid, well build, fast, and light. I miss having conventional ports, but I have a magic mouse and wireless printing, so I'm all set.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Weight

    Rated 5 out of 5 stars

    Best bang for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for over a month and love it. It's relatively light and compact and the screen is is very bright, a huge improvement over the MacBook Air that I replaced with this one. Its about the same size and weight but much more powerful. The battery life seems much improved as well. The keyboard is a little different then previous MacBooks but after a short time you get use to it. looking into a 4K monitor to use with this as well and will post an update once i have chosen one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed, Weight

    Rated 5 out of 5 stars

    Great computer in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 13" MacBook Pro to replace an aging 13" MacBook. It's super lightweight with an excellent display for viewing videos, TV shows and movies. It's fast processor is great for games too! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed, Weight
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my 2011 MacBook Air for a new MacBook Pro and wow! The display and colors are so vivid, faster, and doesn’t weigh much at all. Only downfall is the headphone port is for the older style headphones (3.5mm headphones) and it doesn’t have a plugin for the lightning connector headphones. It wasn’t a big deal but just a heads up. Oh and there’s no USB port, only 2 USB-C. I had to purchase a USB-C to USB adapter to use my flash drives and such.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Weight

    Rated 5 out of 5 stars

    This latest version of the MacBookPRO is a winner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is lighter, thinner, brighter, faster, and runs longer on a charge than the 2011 version it replaces. If this one holds up for as long as the old guy did, we're golden!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Weight

    Rated 5 out of 5 stars

    Perfect for Coding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am starting a coding Bootcamp and really wanted something that would give me a quick processor, great graphics and that’s easy to use. This was perfect. It is light weight too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for almost a week. I loved this MacBook Pro. It's very small and lightweight. Loved the space gray color. It's easy to use. A cute laptop. I will gladly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a long time! My son told me that I should try the MacBook Pro since I had originally been using a regular laptop. I’m not that tech savvy. I can’t believe how easy it is to use. It’s super fast and powerful with a clear screen. Holds a charge for a long time and charges up super fast when needed. Lightweight and portable.

    I would recommend this to a friend