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Customer reviews

Rating 4.8 out of 5 stars with 7931 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

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98%would recommend to a friend

Customers are saying

Customers are positive about the Apple MacBook Pro's ease of use, performance, lightweight design, and battery life, with many praising its size and aesthetics. However, customers are negative about the limited number of USB and other ports, as well as the small storage capacity. Some users also noted that the device can get warm during extended use. While a few found the touch bar unnecessary, the overall feedback highlights a strong preference for the laptop's portability and usability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 6,729 reviews
  • Pros mentioned:
    Ease of use, Performance, Speed
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Very Satisfied but ALSO disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacBook Pro is a thing of beauty. Its fast in every way, so light that I can carry it every where, and it has yet to crash on me. Connects to my Apple TV's around the house without a problem. Now as for why I am disappointed is I needed to purchase a USB-C to USB 3.0 Mini Adapter. Its the only way to be able to charge my phone with it. I need to use one to connect my portable hard drives and well anything that needs a USB port. The adapter was only $10 but its the principle that they could've added at least one on the Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Macpro in2017 is an amazing product, not just display, but is fast initiation and easy to use. The only weakness is you need to buy extra usb adaptor in order to transfer the documents.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Windows 10 Fan Has Seen the Light - Best Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a longtime Windows fan, with Windows 10 being my favorite OS to date. In summary, I have seen the light. The MacBook Pro is the best laptop I have ever owned or used. Gaming aside, this is the best laptop you can get. Period. For gaming, Windows 10 or a console are the way to go. I have a gaming PC and that is not going to change anytime soon. For personal use, however, my MacBook Pro is now my computer of choice. I bought a MacBook Air for my wife during Best Buy's $799 Black Friday promotion. She loves it for casual email and web surfing. I tried it out and it grew on me. Fast forward a few weeks and I decided to trade in my iPad Air and Apple Watch 1 and I initially tried a Surface Laptop. I returned it less than 24 hours later due to wifi issues and instead picked up this MacBook Pro at the holiday special price of $1149. I have used it extensively for about a month and here are the Pros and Cons. Pros: -Drop dead gorgeous screen, Retina cannot be beaten -Fast, the Core i5 CPU has no trouble keeping up -Good battery life, I generally can go 8-10 hours of hard use between charges -Wakes up quickly, just as fast as your iPhone or iPad -OSX has grown on me, its very intuitive once you get the hang of it -Oversized trackpad is cool, as is the haptic feedback you get when you press it -Laptop is very high quality, the aluminum feels and looks great, nothing feels cheap -Speakers are the best you can get on a laptop, plenty of volume and depth and even some bass -Not too heavy, it was in my backpack for a recent trip I took and it was fine as far as weight -Most content I used on my iPad is available on the Mac, including Zinio, iTunes movies and shows and Outlook app -Getting and sending text messages and making and receiving telephone calls on the MacBook is very handy, works so long as the iPhone is nearby -Did I mention the gorgeous Retina screen? Cons: -Keyboard travel is very short, it takes some time to get used to it -No Netflix app for Mac - whats up with that, they have an app for Windows 10 -Power supply is big and buying a second one for your backpack for trips is expensive -Limited connectivity options, this model only has two Thunderbolt USB-C ports and a headphone jack -More powerful models can get pricey

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Ports

    Rated 5 out of 5 stars

    Great little laptop, no bigger than a notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is half as big and twice as powerful as my previous MacBook Pro. It's great for traveling, keyboard is fine for typing, beautiful display, good sound volume. Unfortunately, there are only two ports. To plug anything in, eg; film cards, USB devices, etc, you need an adapter or a hub. The hub I tried DID NOT work with the CD/DVD Superdrive 's USB plug. It needed an adapter, which worked fine. Bluetooth, and Airdrop are good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    What I expected from a Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second MacBook Pro. My first 15" went 6 years with daily use. Apple MacBook Pro display is beautiful high definition and my 2017 13" is even a higher definition than my 2011 model. Never worry about a virus and my 2017 model has almost a 10 hour battery charge. Big improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! The MacBook Pro is super fast, very thin, and is the best laptop I’ve ever purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Time Windows User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a nutshell. the best premium laptops on the market currently are this and the Microsoft Surface laptop (although long reliability is still questionable as of yet for the Surface laptop), with that said, I leaning towards the Surface since I'm more familiar with Windows but based on research that showed how easy it is to convert to OS X (Apple Migrant Software) and Windows software like Google Drive, OneDrive and Office 365 works perfect on a Mac. This was a no brainer especially with sale and students discount, since I mainly work in the cloud the small 128 gig SSD was not an issue and currently have 90 gigs of space open with all the apps I need for school and work installed. I been through many Windows laptop over the years and can tell you even some of other top ones like the Dell XPS, HP 360, Asus Zenbook will have some issues with quality over time, check the support forums. This is the main reason I joined the dark side and finally got an Apple product. How do I know this? Because I write long term reviews on my blog and YouTube, I post that info but I'm sure BB would not allow that shameless plug :)

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, display and speakers. The size and weight is a plus for frequent flyers like me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Touch bar

    Rated 5 out of 5 stars

    Powerful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from the world of PC and my first impression and expectations was to have stability for creation of music. To my surprise the MacBook Pro not only secured hi resource demanding software it never glitched or blue screened I was really shocked amazed and really happy with the results. I don’t really find usage for the Touch Bar but would strongly recommend anyone to purchase the MacBook Pro for professional results.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for Geaphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mac air! I had a surface pro prior and loved it, but it wasnt great for graphics. This is nice and light like my Surface Pro, but awesome with the graphics!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Fast Start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quickly everything is ready to go as soon as you open it up. So far, it’s handled multiple tabs and multiple programs and switching between them has been a breeze. The battery life also seems longer than average.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I AM IN LOVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so in love with my new MacBook Pro 13. The day I ordered it, I began to see tracking information. I received it the next morning!!!! BestBuy has NEVER failed us!!! We are always very satisfied with the customer service. As they will do what ever it takes to answer any question we have had. As per the MacBook, I can’t even express how obsessed I am. Haha. Seriously,I would recommend this MacBook to anyone!!! Super light and thin. The picture is so clear it’s amazing. One thing I was cought off guard about is the speakers!!!! Great sound quality and Loud!!!!! Which is nice while listening to music!!! THANK YOU BEST BUY!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it doesn't get better than Apple Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing a Mac that took on wine damage :o(.I am. not a computer wiz. It is loaded with everything I need. I would highly recommend it to my friends and family. The salesperson for my purchase was outstanding. he was professional, knowledgeable, evaluated my needs and helped me make a smart decision!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Decade long Apple fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. However, if you are planning on installing Microsoft Windows onto your MacBook I would highly recommend the 256gb storage option. Windows will honestly take a little less than your storage (70GB).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excelent Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best ergonomic pro macbook equipment comfortable to transport perfect size super fast excellent performance highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first MacBook Pro 2017 Model. Prior to this I had Windows PC and I tell you buying this laptop is the best decision I’ve ever made. I did my own research before buying this expensive laptop. I mostly bought it for school etc. I’m still discovering a lot of things short cuts etc. I love how, I can linked my phone shared information between devices wherever I’m it’s a plus for me. My advices is do your own research, think about it and go for it. So far I love my MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    fast computer for collage studies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kid love the computer as its fast and light weight , easy for her to carry around from one class to other

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to used. Light weight. Fast process to set up. The key pad are smooth and the touch pad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed making print larger. Keyboard so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking around at all the PC sale for college we decided on the MacBook. Great display and great speakers. Speed is good. Should be good for a few years before upgrade.

    I would recommend this to a friend