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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3114 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, Touch Bar, and performance as significant strengths of the Apple MacBook Pro. The lightweight design and long battery life also receive considerable praise. However, some users express concerns regarding the limited number of USB ports and the potential for overheating. A few also mention that the storage and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,114 reviews
  • Rated 5 out of 5 stars

    Nothing better then an Apple McBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an Apple MacBook for my grandson for his birthday,when I gave it to him his eye's lite up.I never saw my grandson so happy he uses it every day loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great most of the time. Already having keyboard and software issues. Been on the phone with Apple and have to make an appointment. Key caps are manufactured with defects the U key has a bump in it and you can see the light coming through from underneath. “see photo” and sticking delete key. Computer also won’t update apps and software. Over a decade with Apple products. Pretty disappointed and hoping to get this resolved. Only 3 weeks old.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift for my GF

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was always stealing mine so I decided to get her her own She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this simply because I am an Apple user since then. It’s a bit heavier than Air but it doesn’t bother me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch bar
    Cons mentioned:
    Ports, Ram, Storage

    Rated 5 out of 5 stars

    Love Love Love.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since I purchased a new computer, I'm talking about over ten years. I won't include the Chromebook that I purchased 5 years ago for 150 bucks since it doesn't have the same capabilities as a normal computer. With smartphones nowadays there are very little things you need a computer in terms of basic daily tasks. I finally had a reason to get a laptop again and decided to do a lot of research before purchasing. My first thought was to purchase a Samsung or Hp which had more power for a cheaper price. I also use an iPhone and Ipad so I decided to at least consider an apple device this time around. First, I was looking at the MacBook Air since it was cheaper but after looking at the specs between the entree level pro and the air, the pro made a lot more sense. The pro has a quad-core I5 vs the dual-core I5 that the air has, and it was only 200 dollars more. It also has the touch strip at the top of the keyboard that changes the functions based on what program you are using. PROS: Baterry- lasts me about 7 to 10 hours depending on what I am doing and charges extremely quick (2 hours or so from 0) Build- It feels luxurious, aluminum. It has a beautiful screen. Apple ecosystem- if you have other Apple devices, this is a no brainer. I love that my photos, files, and messages (from imessage)all transfer over at when I set it up, everything syncs real-time. You can start something on your iPhone and then finish it on your MacBook. I can unlock my Mac with my apple watch, I can also use my iPad as a second screen with a click of a button. To me, this is probably the best part of the purchase. Easy to use, hard to master- anyone can pick it up and start using it right away but you'll find there are hundreds of things that you can learn as you utilize it's more complicated features over time. Built-in programs- It comes with an apple version of the word (pages), excel(numbers) and PowerPoint (keynote). I found it easier to use these apps to make much more presentable documents with half the work. you can even export it in a different version for none mac users ( I created a pages document but then sent it as a word document for a friend to review). Touchpad- I thought oi would need a mouse as I couldn't work on a normal laptop without one . with all the gesture features, however, I found it easier to use the large trackpad than using a mouse. I love it. Security- One of the main reasons people love macs over traditional computers. new the new Macs come with a T2 security chip, Secure Enclave coprocessor that provides the foundation for secure boot and encrypted storage. Although you can still get viruses, It's a lot safer than traditional offerings. CONS Price- you're going to pay more for this and could easily find better specs on a window based computer by one of their competitors. Storage- The base model comes with 128 gigs and it's pricey to upgrade it. Your either going to want to have an iCloud subscription or purchase an external hard drive. I was able to purchase 2 terabytes external for 80 dollars on sale, although it's not solid-state drive (so it's slower). you could upgrade the laptop itself but the price will start to get pretty pricey. Ram- it comes with 8 gigs of ram which will do for most tasks but you might want to upgrade to more if you plan on doing more taxing tasks. again this will come at a price that is not cheap. Unlike storage, however, you can not upgrade this at a later time. make sure you decide on the correct amount of ram on day one. Outputs- it comes with two Thunderbolt universal ports, which is an upgraded version of the new standard USB-C ports. You can charge, transfer data at rapid speeds. But you might have devices that don't support that and will need to purchase a dongle or adapter for it. I wish it came with at least one USB-A port for older devices. VERDICT: I would absolutely recommend this to anyone in the market for a new laptop and wouldn't go with anything but this for anyone that already has multiple Apple devices. The price is worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot definitely a good buy and is worth the money!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Seems Like internal Screen Damage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this MacBook brand new and it appears to have a red line running through the left side of the screen. very inconveniencing, reason being I live in the Bahamas and to send this laptop back will take such a long time etc. kind of disappointed...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mac is not for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t love this laptop. I have trouble navigating through the desktop and I don’t like that it’s difficult to sync. But it pretty I guess

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Im happy with it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for a month now and I really like it. It says I purchased this on the 8th but it was really before that, they had a 3 day sale selling this $250 cheaper than what I paid 2 weeks before so they gave me the difference, which is cool. I wanted the 15 inch but went with this one for the money and im happy I did. This is a very solid laptop I think its made from all aluminum and just feels solid, but very thin and portable. The battery life is also really good. I can sit on the couch and watch videos, listen to music, surf the web etc. for 4 hours and it still has maybe 50-60% charge left. And the thunderbolt 3 charger charges it creepy fast. Don't be fooled by the 1.4ghz or whatever it is this thing is FAST at least to what im used to. It downloaded fortnight in under a half hour and I've seen videos on YouTube testing the performance and its the best so far even the base model (what I have). I plan on using this for my classes when I enroll and It seems great for that too. My family all have iPhones and apple products work really smooth with each other. My only real complaint I can think of right now is that for $1299 msrp it only came with 128gig ssd. Thats lame. But you can buy all kinds of external hard drives so I guess that's helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't turn on.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was supposed to be in excellent condition, but has a huge knick in the screen and it will not turn on. This is not excellent condition.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar, Weight

    Rated 4 out of 5 stars

    First macbook, won't be my last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Iphones over the years, but this is my first Macbook. After close to 2 months of ownership, I can say that I won't be going back to the Windows or Chromebook OS. I've been really impressed by the hardware and software of my Macbook pro. I actually love the the Touch Bar and have found it to be very useful, along with Touch ID. The only disappointment is the keyboard, but even that isn't terrible.If I was writing this review 2 weeks ago I'd give it a solid 5 stars. But then the new Air came out, and If I was buying now I would have to strongly consider the new Air with the quad core 10th gen i5 and 256GB SSD and the Magic Keyboard vs this Pro model that has a 8th Gen quad core i5 and 128GB SSD and the old keyboard. I'd have to give up the touchbar, slightly brighter screen and slightly better sound of the pro. But a more advance chip, double the storage and the new keyboard probably make the new Air - especially when you factor in the the lighter weight and slightly sleeker wedge shape the real value proposition in MacBooks right now at the same price as my Pro (although I did get it on sale for $200 off).

    I would recommend this to a friend
  • Cons mentioned:
    Ram, Usb

    Rated 5 out of 5 stars

    Best bang for your buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're trying to decide on a $1000ish laptop that is the perfect balance between performance, portability, and durability, this is your pick. The ssd and memory are a bit low, and cannot be upgraded. However, to my surprise, I have not had any issues with the memory being too low. Everything is cloud based/stored these days, so extra drive space isn't really needed, but you can always have an external ssd for added space if needed. Design is great. Screen is bright and vivid. I like the improved keyboard. Battery life rocks. Only complaint is inability to upgrade ssd or memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro - Touch Bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop! The battery works great personally - I’ve had it for 6 years now and it still works amazing! Highly recommend :)

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar, Weight

    Rated 5 out of 5 stars

    Amazing Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my 3rd MacBook Pro in about 10 years (accidentally damaged the last one on my own, nothing to do with Apple/the computer itself) and by far my favorite model yet. The Touch Bar is a really cool feature once you learn how to utilize all the functions properly, especially when using apps such as Microsoft Word. This computer is super lightweight and fast, making it easy to take/use on the go. My only complaint is that the there's only Thunderbolt ports/you have to buy extra adapters, not looking forward to having to always carry those around in case I need them.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar, Weight
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Perfect for a student!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I needed for college. I purchased this as an upgrade from a MacBook Air that had been going strong for 3 years, even with daily use and being transported to/from school with me daily. I’ve had the Pro for a few months and I trust that the quality is just as good. The Touch Bar is easy to use, the laptop charges up quickly, and it is very lightweight. Only downside is no USB ports

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Ports, Usb

    Rated 5 out of 5 stars

    AMAZING!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MacBook Pro is amazing to say the least. I use it all the time and it's so fast. I have been using Final Cut and this computer handles it with ease. It stays warm; has never gotten hot. I just wish the entry model would have more than 2 ports and at least 256GB. Battery life is amazing as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Touch bar

    Rated 5 out of 5 stars

    This computer is perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Mac for school work but it can do so much more than that! The Touch Bar is a great feature and it makes everything much easier to navigate. This computer is easy to use and holds a great charge! I’ve had Mac’s before but this one doesn’t even compare to the older models. Would 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great replacement and upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed and upgrade for my older Apple 13" model that was 8 years old and would no longer accept systems upgrades. It would also take forever to charge. This is perfect for my needs. It is smaller and lighter plus faster and charges in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mac book pro 13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in 2020 and it’s 2023 and it still runs amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch bar

    Rated 5 out of 5 stars

    No brainer computer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again not disappointed with an Apple product. My son bought this for school and it has proven to be quite a powerful computer. Very fast. Great screen quality. Impressive sound quality from the small sneakers. Good battery life. Touch ID is nice to have. The Touch Bar is a slick feature too. This particular purchase was a very good value at Best Buy also. On sale + student deal is a very good price for even the low end model of a MacBook. This computer will already outlast a Windows PC so the value is there. And of course, if you already live in the Apple ecosystem or want to start, everything Apple just works seamlessly with each other. Get you one.

    I would recommend this to a friend