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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3114 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, Touch Bar, and performance as significant strengths of the Apple MacBook Pro. The lightweight design and long battery life also receive considerable praise. However, some users express concerns regarding the limited number of USB ports and the potential for overheating. A few also mention that the storage and RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,114 reviews
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Excellent travel laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely lightweight and portable with excellent battery life great for traveling and working on the go! Sleek, clean and elegant design with new touch bar that facilitates mostly everything. Completely satisfied with my purchase and definitely recommend for anyone however, I would recommend getting the one with more GB.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Useful for work AND school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work full time and I am about to start a masters degree program so I needed a new lap top for two reasons. 1.) at work I am constantly moving around and this product is light and easy to handle. It’s quick so I can pull up any documents I need, all while having my iTunes on in the background. The battery is great too, I can use it all day. 2.) when it comes to school I need to have multiple tabs open, word documents, PDF files, videos playing , and it’s still fast. Again the battery life is terrific. I have an iPhone and Apple Watch so I can set reminders and they pop up on my screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar, Weight

    Rated 5 out of 5 stars

    Amazing Computer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the mid-2012 MacBook Pro to the 2019 MacBook Pro. BEST purchase ever! I bought it during the early "Black Friday" sales. It costed me $1099. I love the touch bar. I love the track pad and the buttons better on the new computer. Much smaller than mid-2012 version. Lighter and easy to carry around with you. The screen is much better and less blurry. The reason I upgraded is because my mid-2012 computer was showing the spiny wheel of death ALL the time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight
    Cons mentioned:
    Ram, Usb

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my daughter, very light and fast!!! If you are used to Apple MacBook, it is a must have! Hope the memory was larger, and it is not possible to extend the Hard drive memory anyway!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch bar, Weight

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is really light weight and fast. This is my first MacBook and I am not all disappointed. The battery last for really long time and touchbar is really nice feature for editing.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a slave to the MacBook, what can I say? I've had a 2011 all this time and it's really nice how light the 2019 is, the keyboard takes a little getting used to though. The touchbar honestly is pretty great, read a lot of reviews saying people didn't like it but I think it's pretty handy if I can't remember the shortcut for something. I thiiiink the 8 gigs of RAM will be enough for me, but KNOW THIS, Apple now permanently attaches things like RAM to the guts of the laptop, so don't buy this thinking that you'll upgrade with second hand RAM. Also you don't get any Best Buy points for apple products which I didn't know.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Entry level Pro — and more

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not let the 128 gb ssd fool you. External SSDs are a necessity in most MacBook pros, and they are becoming more affordable to buy. With the dual-core, this machine can reach upwards of 3.6GHz from the 2.3GHz advertised. Light, slim, and fast. The screen is beautiful. The bootcamp feature allows you to separate the storage, allowing you to have access to windows right from your Mac. This can easily be upgraded, saving you money from buying a higher end model.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Best Macbook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Mac since a 2011 Pro, and I've been on PC since about 2015. The actual product is one of the best pieces of hardware period. The 2 USB C ports are an inconvience but overall welcome. I just wish I didn't need adapters for everything. As far as the software goes, if you use everything Apple (Safari, mail, etc...) things work really well. If you're using Chrome, Spotify, and other apps, expect abysmal battery life. Even just watching YouTube on chrome made my battery drain by the minute. Not to mention, it feels like those non apple programs are much more streamlined on Windows. Now the hardware is a confusing picture. Finally updating to an 8th gen quad core i5 is a welcome change (only 2 years late), but for $1300, the fact that there's only a 128 GB SSD is pathetic. And there's no upgrading it either because it's soldered to the logic board along with the RAM. Watch the ifixit video please. The touch bar is dumb too. It is not streamlined at all. Plus if it breaks then it's quite a process to fix. If you buy any Mac nowadays, please get applecare. Your wallet will thank you down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased a Lenovo Yoga 730 (2 in-one laptop foldable into a tablet) but exchanged it for a MacBook Air due to the short battery life on the Lenovo. The MacBook Air was a huge upgrade over the Lenovo, but I was left missing a touch-screen. I found that I missed the tablet mode of the Lenovo and the convenience of a navigating a touch screen while sitting around in the living room. I became to research the IPad Pro and realized that not only is the iPad Pro immensely powerful, but that the upcoming iPad OS is going introduce features that will advance the usefulness of the iPad including introducing an improved file management system. Eventually, I let the MacBook Air shut down after draining the battery and it wouldn’t load MacOS again despite several attempts. On a whim, I returned the MacBook Air in exchange for the iPad Pro 12.9” (with keyboard cover and the pencil) and figured this was my chance to switch. As it turns out, the iPad Pro is a much better personal device for me than a MacBook Air and I think that you should watch some YouTube comparisons and reviews of iPad OS before making a final decision. So far, I’m realizing that the iPad Pro is more fun to use, has better battery life, and is better for conducting basic day-to-day tasks. Whatever issue I had with my MacBook Air is likely an isolated matter, so I’m still giving this product a “good” rating because it proved itself to be a great personal device; it’s beautifully designed, quiet, and keeps cool in your lap. Broken down as follows: Quality: Good, because it stopped working correctly shortly after ownership, but Best Buy’s return policy is great and so is Apple Customer Service. My issue was likely an isolated matter. Value: Average because you’re paying for the design and MacOS, but the processor has fallen behind the competition. Ease of Use: Excellent, it’s a Mac. I think that many shoppers are going to overlook the iPad Pro without realizing that the iPad is extremely capable and will fit your needs if you’re daring enough to leave behind a traditional desktop OS system. Try the iPad Pro if you’re willing to give iOS (and iPad OS once it comes out next month) a try, and if that doesn’t work just return it for the MacBook Air and hope that my issue isn’t pervasive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this MacBook as I needed a well built (long lasting), fast, compact laptop that can handle day to day tasks in addition to creative work down the road (I am trying to get into Photography and Video Editing). This laptop checked everything off my list. In addition, I wanted a laptop that can seamlessly sync with my phone (iPhone 11 Pro). I love that I can answer calls, respond to texts, and read emails between all of my devices automatically without having to really set anything up or picking up my phone. The screen is also one of the best to look at in my opinion. I briefly had the 2019 entry level model of the MacBook Pro 13 with 2 ports but I quickly returned it as the 2 ports where quite limiting, I wasn't satisfied with the performance, and the butterfly keyboard was not my favorite and gave me anxiety. I am glad I waited a bit longer for this refresh before going for the higher end model as I am actually saving money as I did not have to purchase upgrades to get the 16 gigs of ram I wanted and I also get twice the storage as well which means I don't have to buy an external SSD, until I am much closer to starting creative work. So far I am very impressed with the MacBook Pro and it is so far my favorite laptop to date solely because it works so well with other gadgets I have. The only thing I could nitpick is it still feels expensive for the specs but you get what you pay for, this is a sturdy/premium feeling laptop and blows away any of the laptops I have purchased in the past that feel cheap. If I run into any issues I will update my review but I can't wait to dive in further.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    My Sister loves her new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for the college student that isn"t sure what they want to do with life yet. my sister is going to college and she has little film classes where she needs to edit videos 1080p videos nothing too strenuous this laptop has enough processing power for that and then more. The way the laptop works seemlesly with her iphone is also a feature that she loves. the display looks great for her netflix viewing and the size at 13" is the perfect size and weight for when she walking around campus all day.

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Ram, Usb

    Rated 4 out of 5 stars

    Slim and very, very portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is a great product! Pros: Light weight, long running battery, great display, practicality of the Touch Bar and Touch ID, minimalistic, very large touch pad; I particularly like the keyboard (feedback while typing) Cons: Small memory, only thunderbolt 3 ports (no USB)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this MacBook as I needed a well built (long lasting), fast, compact laptop that can handle day to day tasks in addition to creative work down the road (I am trying to get into Photography and Video Editing). This laptop checked everything off my list. In addition, I wanted a laptop that can seamlessly sync with my phone (iPhone 11 Pro). I love that I can answer calls, respond to texts, and read emails between all of my devices automatically without having to really set anything up or picking up my phone. The screen is also one of the best to look at in my opinion. I briefly had the 2019 entry level model of the MacBook Pro 13 with 2 ports but I quickly returned it as the 2 ports where quite limiting, I wasn't satisfied with the performance, and the butterfly keyboard was not my favorite and gave me anxiety. I am glad I waited a bit longer for this refresh before going for the higher end model as I am actually saving money as I did not have to purchase upgrades to get the 16 gigs of ram I wanted and I also get twice the storage as well which means I don't have to buy an external SSD, until I am much closer to starting creative work. So far I am very impressed with the MacBook Pro and it is so far my favorite laptop to date solely because it works so well with other gadgets I have. The only thing I could nitpick is it still feels expensive for the specs but you get what you pay for, this is a sturdy/premium feeling laptop and blows away any of the laptops I have purchased in the past that feel cheap. If I run into any issues I will update my review but I can't wait to dive in further.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch bar

    Rated 5 out of 5 stars

    3rd, and 1 to go

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is for my son, a professional musician living in Montreal. His previous MacBook Pro was stolen in a break-in, and this is critical for his work. My wife has a Mac, our other son has a Mac, and I look forward to the day when I won’t be the last dinosaur using a PC. Being the IT guy for the family, I have a pretty good point of reference to compare windows and iOS, and if money were not the governing factor, I’d already have the fourth Mac in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Almost perfect laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is awesome. Fast, easy use, special control bar on key board, and fast!! One little issue I didn’t realize was there are no USB ports for this laptop. You have to buy an USB adaptor if needed. I went to plug my mouse and printer in and was like where did they hide those things. Then called my Best Buy Home Service Man and he informed me what had happened but he ordered my adaptor for me and put it on my Best Buy Card and it was here the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very sleek design and light weight and super fast. Just one thing though Apple should give more ports for USB

    I would recommend this to a friend
  • Pros mentioned:
    Touch bar
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Solid product, but buying into Apple Ecosystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop so-far. The touchbar was more functional than I expected for what I needed pertaining to my work and applications. My biggest gripe is with buying into the Apple Ecosystem (high price for low spec computer) but I'm impressed with how much the CPU handles when I throw a decent amount of rendering at it. Doing a lot of tasks on 8gb isn't ideal but it's a far superior starting range from Apple devices since a decade ago (still using a 2011 iMac at home which proves how durable their products lend themselves to future-proofing) Day to day tasks and ease of use (since using Mac for more than 15 years) has been a breeze. Display looks nice for a Low end model MBP. Still, just wishing apple products would be worth their hardware value as opposed to their operating system and designer status. However, they're the best Long-lasting machines I know of, so there is certainly value in that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to navigate and compact.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, it’s fast, the battery holds the charge well, and easy to use and navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is really good for college students! the battery lasts a while and it’s very fast. the only thing is that it gets really hot but i only find that happening when it’s in my lap?? so i don’t know what that is about otherwise i recommend this product to college students wondering what they should get! also try and get it when apple and best buy do the back to school deals!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great for school, fast and very light weight.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a college student and I always have own a windows laptop they’re great laptops. I love this laptop because it’s fast and light weight. One thing I like is that it’s very quite and doesn’t heat up as my previous laptops. I like noting that the display is crisp and colors are very vibrant. This laptop opens up to more features if you got an iPhone.

    I would recommend this to a friend
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