Customer Ratings & Reviews

Works great. No complaints definitely a good fit. Keeps item really safe and I I am really enjoying it.

I bought open box keyboard with IPad and it’s more useful than laptop, because I have more options

very good Very nice, I am satisfied, I recommend it to everyone

Bought an iPad M4 pro 13 inch from Apple store. Suddenly felt the need for a keyboard to get the laptop experience. Checked Best buy black Friday deals and found an open box keyboard folio for 230 only. Got excited and purchased immediately to pick up later in store. BIG mistake - didn't checked the item compatibility. Brought it home and checked it was a normal IPAD keyboard and not an iPad pro keyboaard folio. . Immediately tried to navigate through best buy complicated return options, finally decided to go in person and tell them the issue. This time took my iPad to ensure it fits with the keyboard folio. They person at the counter thought I was scamming them by returning some other product. I patiently waited for them to check the security footage to check that it was actually them who gave me the wrong product. They checked and confirmed. Finally I thought that now I will get my right keyboard folio. Suddenly the customer care person says - you have to pay extra for this. 30 bucks more for the product for which I paid for already. Extremely disappointed that where Best buy should have just exchange the wrong product for the right one.. but what I experienced was best buy forcing me to pay extra for trying to fix their mistake. Customer care is no help as well. Such a disappointing experience.. I wish I could actually review the product then raising a complaint here. But here we are.

One of the best ipads money can buy although there are a few things i would like to change including external display support and better cooling.

The keyboard is awesome! It’s can replace my Mac air

Excellent Condition , Arrived in less than 3 days.

Great to have a keyboard for this tablet. It works well as a second laptop. Thank you BB.

It was packed carefully and it also arrived very quickly. I did not expect it to arrive so quickly. Thank you very much for everything.

It works perrect with ipad pro. I ended up returning it. For the price, it wasn’t worth it to me. I have a macbook so if i need tk type something long, ill use that. I like the ipad for touchscreen and ususng it while on the couch or porch. This case can really only be used on flat surfaces (desk, table etc) it is designed perfectly tho. Maybe for someone without a MacBook this would be perfect

Amazing product works really well!!!! A must get product with any ipad

Good as the staff suggests and support thanks a lot

Absolutely essential for the Pro. Expensive but worth it for a nice experience.

I enjoy shoping at Best Buy over Apple Store any day

Awesome. I love it. Sleek easy to type. Love the larger screen

I am happy to buy my item from best buy store. Thanks

The iPad is very easy to use, especially its screen, which is top-notch. I love watching movies on it.

Two`months ago (12/30/2024) I purchased an Ipad 13” Pro M4 and two Magic Keyboard for $349 each. One for me and one for my wife. My Magic Keepboard was defective, so today Ireturned to Best Buy to exchange it. First the Geek Squad Person said no returns. I asked to see a Manager for some help. Nice young woman Manager said nope! No returns unless I pain the $200 a year protection plan. I explained it was defective. Nope doesn’t matter. I told her how much money I spend at Best Buy. Didn’t care. Are you willing to lose my business? Couldn’t care less. I was shocked at her indifference and lack customer service. As I was leaving the door Manager asked if I was happy? I asked him if this young girl was the main store manager who represents Best Buys interests and future customers? He said NO! I then reexplained what I just went through after spending $2,300 two months ago. He said she was in training and needed people skill training. It was humilitating being treated the way she could care less how this reflects Best Buy or myself as a consumer. Her the demeanor, was, we don’t need you at all. Long story short because of Robert main manager I left Best Buy with a new Magic Keyboard. If I were in charge I’d fire or demote a manager who exudes the attitude “We Don’t Need You!” “You are nothing! If custom service or integrity is important Best Buy could use some training. (I exclude Robert)

Perfect customer service pretty fast and also very patient

This keyboard paired with the iPad Pro is a truly epic experience. Phenomenal product!